Dragon Petroleum Avis 

179
•
TrustScore 4 sur 5

3,8

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Lisez les avis des autres

Noté 1 sur 5 étoiles

I cancelled the order due to a crack in the tank. No response. The day before delivery, I phoned about 10 times and sent another email. No response. Oil delivered, leaked.

Noté 5 sur 5 étoiles

I have used dragon petroleum Dyserth for the last 3 years. Friendly service if you order over the phone, or you can order online. Prices are always competitive. Haven’t met a driver yet, but delivery... Voir plus

Noté 4 sur 5 étoiles

Ordered with Dragon using their recent postal promo. Delivery was a day quicker and I didn't even hear the driver until he was packing up. The only criticism would be, comms didn't really exist. I p... Voir plus

Noté 5 sur 5 étoiles

When we lived on Anglesey we often found Dragon to be helpful and competitive. Since "downsizing" into full retirement in Rhuthun 3 years ago we have found Dragon to be just as helpful and competit... Voir plus

À propos de l'entreprise

  1. Fournisseur de carburant

Informations provenant de diverses sources externes

Dragon Petroleum is Wales’ premier fuel and lubricant distributor. We supply domestic, agricultural and commercial customers throughout Northern Wales. With over 60 years of strong local ties and quality service, we have remained an integral part of the community, known for our reliability and efficiency. Our passionate drivers and experienced team have strong Welsh roots and are a significant part of what makes it so well respected. As the depot is operated by local people who can cater to both English and Welsh speakers, Dragon Petroleum offers a unique, friendly and local service.


Coordonnées de contact

3,8

Bien

TrustScore 4 sur 5

179 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

N'a pas répondu aux avis négatifs

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3,8

Tous les avis

(179)

4 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

1st ever delivery

1st time ever ordering as always had Economy 7 radiators.It was a bit hit and miss as I was unsure how much the tank held.Lovely guy delivered who made things easy.I now know what to do next time and will be in touch in the new year.Happy Christmas to you all.

8 décembre 2023
Noté 1 sur 5 étoiles

Failed to delivery as promised on…

Failed to delivery as promised on express delivery, was 2 days late and I had to ring everyday to chase

8 octobre 2023
Logo de Dragon Petroleum

Réponse de Dragon Petroleum

Hi Paul,

We are really sorry to hear you have had a bad experience with us.

Your local depot manager has tried to give you a call and will try again to get this resolved for you.

Thanks

Noté 4 sur 5 étoiles

Day late!

My order was booked on or before 3rd October but it was a day late! Just wander why!! Otherwise service was good and friendly.

3 octobre 2023
Noté 1 sur 5 étoiles

totally unprofessional had…

totally unprofessional this company had accident 5 months ago wagon slipped in snow and took out my fencing
iv messaged emailed phoned umpteen times sent photo got quotes etc and now having to seek legal advise
not a word from them they just ignore any correspondence
left me with broken fence and insecure property
just not interested in paying for damage although admit to having done it

11 mai 2023
Avis spontané
Logo de Dragon Petroleum

Réponse de Dragon Petroleum

Hi Heather,

I'm sorry to hear about your fence and any poor communications from us. We will investigate this further - please can you email feedback@dragonpetroleum.co.uk with details of the incident/any photos you already have.

Thank you for your feedback and I hope to hear from you shortly.

Kind regards,
Andy

Noté 1 sur 5 étoiles

not what they used to be

not what they used to be. I have used Dragon for many years and up until 18 months ago had great service but things have gone belly up. Delay after delay for delivery and I get the impression that the new people managing the phones do not care. Come on NWF sort this one out or the bigger suppliers will wipe you out.

27 avril 2023
Avis spontané
Logo de Dragon Petroleum

Réponse de Dragon Petroleum

Good morning,

First, thank you for the review - we appreciate your honesty and will aim to use the feedback to improve our services.

I'll make sure the Depot Manager takes note of your advice.

Secondly, I apologise on behalf of the company. If you would like to reply back to feedback@dragonpetroleum.co.uk with your account number or order number then we can investigate the delayed deliveries.

Thanks for your time.

Kind regards,
Andy

Noté 4 sur 5 étoiles

First time used

This was the first time, i used Dragons .Recieved my oil a week after given date, had to make a few calls to see where it was. Driver very pleasent likes his job, recieved refund on oil not needed quickly.

8 mars 2023

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