Dreamvegas Avis 434

Just stay well clear of this site absolute joke of a site save your cash folks

Doesn’t pay out at all just takes your money avoid this site honestly worse one i have used

Been 3 days since withdrawal and 48 hours since "under review"
Contacted customer service 4 times to recieve automatic reply.
Wish i had saw these reviews before playing.

I will update if any change.

Recieved funds this afternoon.
Still won't be playing again.

Can someone please tell me a way of receiving my winnings??? Live chat just tells me the same thing over & over

I suggest everyone to contact fraud team and gambling commission and report them . Refuse to send my withdrawal. Scumbags and scammers . They need to be shut down and in prison

Scammers. Takes your money and doesn't let you withdraw.

Why when deposits I did not received anything as said with first deposit and put 50 pounds on rubbish lieing thieves

Hi I have complain .last week I play casino and I win £13000 but the casino did not let me withraw. The monej they need from me lots of paper work so I did send them all they need and now I wait since last week they still not replay me I have nof now.

I have had an online account with dreamvegas for years. I have a daily limit of £40 and yesterday I deposited £20 and received a £10 bonus.

I went to deposit tonight and the daily vegas perk wouldn't work so I spoke to them online and they said my account is being monitored and I will not be getting any perks or bonuses for 30 days as I've been playing more than usual. Its not my fault the £30 lasted me hours!

I will not be depositing anything with them and will not use my account again!

Took my initial match-up, and it played quite well for a while. Eventually i lost, then i proceeded to deposit further monies ( only a small amount £20).To my dismay my deposit wouldn't load into my casino account. I then went on chat, typed in the problem, and they had the cheek to ask me why i was gambling at such a time of day!! If these sites are so concerned with people having a punt,at any time of the day,why do they encourage it in the first place. These sort of people take the fun out of it by being controlling over people, hypocritical if im being honest.

Worst site ive ever played on, honestly I must have put at least two hundred pounds in coz i kept thinking surely I'll win now but no, never again. Please do not waste your money and time on this site

I have had my dream vegas account for a while now and they have now decided because I won 450 pound they will restrict me by taking all bonuses away and also the loyalty rewards away this happened just after I withdrew from them. so please don't join this casino as they rob you of your rewards you build up by topping up and all the perks and promotions are taken if you win. my profile photo is the email they sent restricting me so you have proof just zoom in to read

5 x weeks & still waiting!

Great casino on paper, site looks good, great slots. Played for a couple of days £12k staked, £15k withdrawn... then the fun started.

1) Verification requests post withdrawal. All documents provided and site stated this was approved (I have a screen shot).
2) I was locked out of my account.
3) I received a request asking for the official bank statement that actually showing the payments being made into the site. This is not mentioned on the verification requirements only a statement in the last 3 x months. So I had to wait until end Jan when this was provided by the bank.
4) Mid Jan (cannot remember the date) Safer gambling call held with the site to confirm all was well, which I was then advised I would be reactivated. 3 x wks on - still locked out.
5) 3rd Feb - all statements showing transactions issued to Dream Vegas - since complete radio silence, no acknowledgement etc. despite numerous chases.

I am sure that we will eventually get this resolved, but my experience of trying to get the money out of this company has led me this review. This really isn't good enough and needs to be fixed for other customers.

I have now revised the rating and wanted to confirm that this payment has finally been made.

STRESS STRESS STRESS, this casino just wasted 30mins of my life trying to steal my money they basically make it as difficult as possible to withdraw hoping that u give up and maybe just lose your winnings I tried withdrawing 140 from 20 deposit and everything I submit withdraw it doesn't process I spent ages on live chat doing my head in and eventually tried to withdraw from another phone and it worked tell them u have done nothing wrong and their site is going against trading standards and you will report them they will then suggest a way u could try to withdraw as by now they know they are in trouble and it should work but never the less report them anyway

Decent casino.
This is a decent casino which are hard to come by in this day and age. RTP is okay and I received my winnings in 2 days. Would have been 5 stars if the withdrawal was quicker.

Been 8 days and still not received my winnings being told the same thing every day they’re reviewing my withdrawal!! Does anyone know if we actually received our winnings ??

Waiting for withdrawal of £2514.57 username john26285 after a failed withdrawal, they have emailed me to say what bank would I like the winnings paid into but have gone quiet now and I feel bit in limbo, the site it’s self is very good with the layout and games they have to offer I will change to 5* review if the withdrawal is more prompt

I recently joined dream Vegas loved the site the staff I found very pleasant very helpful, initially reading the reviews I became a little concerned however I can find no fault my withdrawal was processed within 24 hours and the money is in my account thanks to all the staff at dream Vegas

Same as everyone is saying. They blocked my account and kept my money. They say : we can’t let you know when this will be sorted.