Driving Licence Online Avis 

165
•
TrustScore 1.5 sur 5

1,3

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Lisez les avis des autres

Noté 1 sur 5 étoiles

Due to not receiving any communication from DVLA except acknowledging receipt of my notifying Glaucoma on 11th October 2025 until 30th June 2026 letter revoking my driving licence as not attended Eye... Voir plus

Noté 1 sur 5 étoiles

I have helped two different people renew their driving licence after the age of seventy. Each of them have had to submit their return via the post. The Gov website and Gov UK One App do not interact w... Voir plus

Noté 1 sur 5 étoiles

Renewal at age 73: Achieved 3 years ago without a hitch, but now as others have commented, a complete washout fiasco. Tried to use the appallingly awful One Login app. Wouldn't work on my Samsung Andr... Voir plus

Noté 1 sur 5 étoiles

Total waste of time, took lots of my personal information god only knows where that is now. Go to the post office and pay the extra it's easier and safer. Don't bother phoning,your licence will expire... Voir plus


Coordonnées de contact

1,3

Mauvais

TrustScore 1.5 sur 5

165 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

N'a pas répondu aux avis négatifs

Comment cette entreprise utilise Trustpilot

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1,3

Tous les avis

(165)

15 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

I'm really happy with it thank you very…

I'm really happy with it thank you very much

25 avril 2023
Avis spontané
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Réponse de Driving Licence Online

Dear Fakhir Zahir,

Many thanks for the 5-star rating. We are glad to read that the service pleased you and look forward to help you in the future!

Regards,

Willow
Licence Services

Noté 1 sur 5 étoiles

Applying for a driving license through… is a scam just to get money out of you

Applying for a driving license through you, without telling a person that you are on a website that is not affiliated with the government, in big writing is a scam in my books

25 avril 2023
Avis spontané
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Réponse de Driving Licence Online

Dear Paul Prosser,

Thank you for leaving us your feedback that can help us improve our service. We are truly sorry that our service did not meet your expectations. Your feedback will be taken into account so that we can improve our service.

We would be very pleased to discuss this in more detail. However, I am afraid we are not able to locate your application. Therefore, kindly advise us with the registered email in order for us to locate your application.

Regards,

Willow
Licence Services

Noté 1 sur 5 étoiles

AVOID AVOID AVOID

Every single 5 star review on this website is FALSE! when searching " Driving license Renewal" this is the first website that comes up, it is made to look like the official website. they charge a subscription fee of £89 which is an absolute joke, what the hell do you need a subscription for a driving license for?! ironically this comes out after your 3 day trial period ends. I rang up for a refund and had no help or success whatsover.

Please avoid this company at all costs!!

25 avril 2023
Avis spontané
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Réponse de Driving Licence Online

Dear Ryan,

I really apologise that you encountered issues with our company. Thank you for flagging this, we take such reviews seriously. We’ll strive to do better.

Regards,

Willow
Licence Services

Noté 5 sur 5 étoiles

Easy to fill in on line form as long as…

Easy to fill in on line form as long as you know your passport number & driving licence numbers

25 avril 2023
Avis spontané
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Réponse de Driving Licence Online

Dear Mike Hudson,

Many thanks for the 5-star rating. We are glad to read that the service pleased you and look forward to help you in the future!

Regards,

Willow
Licence Services

Noté 1 sur 5 étoiles

Sham company.

Complete bot reviews pushing this up. Avoid at all costs. Fake website pushing a free service and hiding terms stating your being enrolled in a subscription. What a joke. Website doesn't even work!

20 avril 2023
Avis spontané
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Réponse de Driving Licence Online

Dear Sam Hodgkinson,

Thank you for leaving us your feedback that can help us improve our service. We are truly sorry that our service did not meet your expectations. Your feedback will be taken into account so that we can improve our service.

We would be very pleased to discuss this in more detail. However, I am afraid we are not able to locate your application. Therefore, kindly advise us with the registered email in order for us to locate your application.

Regards,

Willow
Licence Services

Noté 1 sur 5 étoiles

Was slammed an 89 pound charge for…

Was slammed an 89 pound charge for "online services" which i never would ever want in a million years.. Only wanted a replacement DL for 20 quid!

Avoid. There is no option to not subcribe and the money is taken from your account on the fourth day, ironically 1 day after the free trial ends.

Anyone victim to this scam report it to your bank , the ombudsan and the police

16 avril 2023
Avis spontané
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Réponse de Driving Licence Online

Dear George Smith,

Thank you for leaving us your feedback that can help us improve our service. We are truly sorry that our service did not meet your expectations. Your feedback will be taken into account so that we can improve our service.

I must advise that we are sending email confirmations and email reminders to ensure that customers are aware of the subscription. In addition, you should be able to initiate the cancellation of your subscription through the Member Zone for which the link is in the Onboarding email.

Moving forward, should you require further assistance with your application or any information, please do not hesitate to reach out to us.

Regards,

Willow
Licence Services

Noté 1 sur 5 étoiles

DO NOT USE this company - they will take £89 for nothing!

DO NOT USE this company.
They do not have a website and they have just taken £89 of my money when all I wanted was to change the address on my driving licence.
In the emails I received from them, there was NO MENTION of £89 for a subscription service.
Now, I have tried to get my money back and they will not do it.
Be warned!

21 avril 2023
Avis spontané
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Réponse de Driving Licence Online

Dear Debbie Stott,

Thank you for leaving us your feedback that can help us improve our service. We are truly sorry that our service did not meet your expectations. Your feedback will be taken into account so that we can improve our service.

While completing your Driving Licence Application, you also have subscribed to our website, which will allow you to benefit from unlimited access to our services. I must advise that a free trial was provided which allowed you to access our services and test our platform, and you also have the opportunity to cancel without any charges. After this period, the service fee will be charged if a cancellation request was not raised. Everything was clearly outlined on our website and during the application process, specifically on the payment page.

Moving forward, should you require further assistance with your application or any information, please do not hesitate to reach out to us.

Regards,

Willow
Licence Services

Noté 5 sur 5 étoiles

So easy and precise no trouble at all

20 avril 2023
Avis spontané
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Réponse de Driving Licence Online

Dear Albert Noon,

Many thanks for the 5-star rating. We are glad to read that the service pleased you and look forward to help you in the future!

Regards,

Willow
Licence Services

Noté 1 sur 5 étoiles

Have escalated to Fraud prevention and connections in Trading Standards

This company is criminal and evil - just look at the amount of bot reviews they have added to try and maintain an ounce of a reputation for themselves. I am determined to get my money back from this absolute scam, and have contacted correspondents at Trading Standards and Company's House so I guess they can either get a solution back to me before one of these escalations gives them the final answer of shutting them down. Avoid at all costs, they have a track record of particularly targeting vulnerable and elderly customers which is extra seditious. Disgusting.

14 avril 2023
Avis spontané
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Réponse de Driving Licence Online

Dear Cherubchow,

Thank you for leaving us your feedback that can help us improve our service. We are truly sorry that our service did not meet your expectations. Your feedback will be taken into account so that we can improve our service.

We would be very pleased to discuss this in more detail. However, I am afraid we are not able to locate your application. Therefore, kindly advise us with the registered email in order for us to locate your application.

Regards,

Willow
Licence Services

Noté 1 sur 5 étoiles

Scummy scammers had to cancel passport

Scummy scammers had to cancel passport, bank card and notify action fraud and hmrc

16 avril 2023
Avis spontané
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Réponse de Driving Licence Online

Dear H Huggs,

Thank you for leaving us your feedback that can help us improve our service. We are truly sorry that our service did not meet your expectations. Your feedback will be taken into account so that we can improve our service.

We would be very pleased to discuss this in more detail. However, I am afraid we are not able to locate your application. Therefore, kindly advise us with the registered email in order for us to locate your application.

Regards,

Willow
Licence Services

Noté 1 sur 5 étoiles

They stole £89 of my money ~ THIEVES AND FRAUSTERS

They stole £89 of my money. In addition they stole £24 for the cost of my driving licence which I never received.
They are thieves that need to be reported to the Police which I have done.
Fortunately my credit card company knew of the shower and got my money back.
Scum like this need prosecuting for THEFT AND FRAUD
M Chart

9 février 2023
Avis spontané
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Réponse de Driving Licence Online

Dear Michael Chart,

Thank you for leaving us your feedback that can help us improve our service. We are truly sorry that our service did not meet your expectations. Your feedback will be taken into account so that we can improve our service.

When completing your Driving Licence Application, you also have subscribed to our website, which will allow you to benefit from unlimited access to our services.

I am afraid a free trial was provided allowing you to access our services and test our platform, and you also have the opportunity to cancel without any charges. After this period, the service fee will be charged if a cancellation request was not raised.

We would be very pleased to discuss this in more detail. However, I am afraid we are not able to locate your application. Therefore, kindly advise us with the registered email in order for us to locate your application.

Regards,

Willow
Licence Services

Noté 4 sur 5 étoiles
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Réponse de Driving Licence Online

Dear Eunice Olarewaju,

We would like to thank you for taking the time to leave your feedback. We are glad to read that the service pleased you and look forward to help you in the future!

Regards,

Willow
Licence Services

Noté 1 sur 5 étoiles

WARNING DO NOT USE THIS COMPANY

I wrote a review about this company who replied and asked me to contact them but there is no way you can contact them.. no email or phone number so they charge you £89 extra onto of your license fee saying you subscribed to their services ( no way was that published on their website ) and now we cannot cancel it as they don't exist ?? Hopefully they will reply to this to prove they are a legit company with their contact details lets wait and see... in the mean time bank and police have records of this

8 avril 2023
Avis spontané
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Réponse de Driving Licence Online

Dear Raymond van Dijk,

We are truly sorry that our service did not meet your expectations.

It would be appreciated if you could advise us with the correct email address registered on the driving licence application. I also advise you to please confirm the date of the transaction along with the last 4 digits of the related card.

Regards,

Willow
Licence Services

Noté 1 sur 5 étoiles

How do I raise a cancellation request?

12 avril 2023
Avis spontané
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Réponse de Driving Licence Online

Dear Jeanette,

We really appreciate you taking the time to share your rating with us

Kindly advise us with the registered email addres in order for us to locate your application or contact us via email at contact@driving-licence-online.co.uk.

Regards,

Willow
Licence Services

Noté 5 sur 5 étoiles

Easy to make ku application and had it…

Easy to make ku application and had it filled in within minutes and was cheap

10 avril 2023
Avis spontané
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Réponse de Driving Licence Online

Dear Harry,

Many thanks for the 5-star rating. We are glad to read that the service pleased you and look forward to help you in the future!

Regards,

Willow
Licence Services

Noté 1 sur 5 étoiles

Total scammers

Total scammers, will be contacting my bank regarding another £89 payment !
DO NOT USE THIS SCAM SITE

9 avril 2023
Avis spontané
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Réponse de Driving Licence Online

Dear Stu,

Thank you for leaving us your feedback that can help us improve our service. We are truly sorry that our service did not meet your expectations. Your feedback will be taken into account so that we can improve our service.

We would be very pleased to discuss this in more detail. However, I am afraid we are not able to locate your application. Therefore, kindly advise us with the registered email in order for us to locate your application.

Regards,

Willow
Licence Services

Noté 1 sur 5 étoiles

AVOID THIS COMPANY

AVOID THIS COMPANY. I HAVE JUST BEEN CHARGED -£89 FOR ACCESS TO ADDITIONAL SERVICES.
I JUST WANTED TO RENEW MY LICENSE!!
DISGUSTING COMPANY. TIMES ARE HARD ENOUGH FOR PEOPLE.
LOOKS LIKE IM NOT THE ONLY ONE TO HAVE BEEN CAUGHT OUT.

31 mars 2023
Avis spontané
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Réponse de Driving Licence Online

Dear Janette MacNair,

Thank you for leaving us your feedback that can help us improve our service. We are truly sorry that our service did not meet your expectations. Your feedback will be taken into account so that we can improve our service.

When completing your Driving Licence Application, you also have subscribed to our website, which will allow you to benefit from unlimited access to our services. As you know, a free trial was provided allowing you to access our services and test our platform, and you also have the opportunity to cancel without any charges. After this period, the service fee will be charged if a cancellation request was not raised.

We would be very pleased to discuss this in more detail. However, I am afraid we are not able to locate your application. Therefore, kindly advise us with the registered email in order for us to locate your application.

Regards,

Willow
Licence Services

Noté 1 sur 5 étoiles

Scam website that will charge you £89 3…

Scam website that will charge you £89 3 days after you sign up. Avoid.
Note how they try to trick you! The font and colours on the web site mimic the same colours on the government web site (green buttons with white text).
What exactly are you paying for? What do you get for your £89??? All you're doing is renewing your driver's licence - what continued "service" do you need? It's a rip off and they know it, and they pepper their trustpilot pages with poorly written 5 star reviews. Avoid this company!

1 avril 2023
Avis spontané
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Réponse de Driving Licence Online

Dear Sgtrock,

Thank you for leaving us your feedback that can help us improve our service. We are truly sorry that our service did not meet your expectations. Your feedback will be taken into account so that we can improve our service.

We would be very pleased to discuss this in more detail. However, I am afraid we are not able to locate your application. Therefore, kindly advise us with the registered email in order for us to locate your application.

Regards,

Willow
Licence Services

Noté 5 sur 5 étoiles

Quick and easy service

Quick and easy service. No more red tape to go through.

29 mars 2023
Avis spontané
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Réponse de Driving Licence Online

Dear Lesley Brown,

Many thanks for the 5-star rating. We are glad to read that the service pleased you and look forward to help you in the future!

Regards,

Willow
Licence Services

Noté 5 sur 5 étoiles

Great customer service

There was a subscription charge that I wasn’t aware of but as soon as o called the operator cancelled this without any problems for me and no charges was taken so only cost me £44 for my provisional the dvla website I tried for weeks and would not let me complete the application and doing it this way also worked out cheaper then sending it by post, so thank you looking forward to receiving my license 👍

27 mars 2023
Avis spontané
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Réponse de Driving Licence Online

Dear Pauline Mayho,

Many thanks for the 5-star rating. We are glad to read that the service pleased you and look forward to help you in the future!

Regards,

Willow
Licence Services

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