Easy to use website, clear instructions, fast replies, well priced and quick turn around. Hopefully wont have to use again (lack of talent on my part caused this issue), but will definitely recommend
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Lisez les avis des autres
I’ve unfortunately had two separate drone crashes, both of which the drone doctor have helped me with. The process is super simple, I believe they are reasonably priced and they are a pleasure t... Voir plus
A very speedy process. Did exactly what they said they would and did it with the minimum of fuss and great communication the whole way through.
Superb service. I live in the North of Scotland but the combination of Drone Doctor quality service and Royal Mail speedy delivery meant despatch to return home was only 5 days. Saturday : Air... Voir plus
À propos de l'entreprise
Informations provenant de diverses sources externes
In a hurry? Fastest and easiest DJI repairs in the UK! Book your drone in to be diagnosed by one of our qualified and highly experienced Drone Doctors today.
Coordonnées de contact
BN1 8AF, Brighton, Royaume-Uni
- dronedoctor.co.uk
5,0
Excellent
408 avis
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Repair Cost Expensive
Repair was top quality.Howver price was quite expensive the drone cost me £550 but was £390 to repair
20 octobre 2021
Réponse de Drone Doctor
Thank you for your review. Note that the more severe the damage to your drone, the higher the cost will be. I am not sure which customer you are as you have not used your name in the review, but for £390 your drone was likely badly damaged and/or had water damage as well.
Of course, with less severe damage our repair costs are lower.
I do not believe!!
I do not believe!!! how fast are you! all fixed without any cheating you are number one !!! thank you very much!!! I'm very happy!
I sent my drone on monday got it back on wednesday!
thank you thank you thank you
I RECOMMEND TO EVERYONE!!!
23 septembre 2021
Avis spontané
Simply brilliant company - you’ll have zero regrets.
Simply brilliant company, with excellent customer service and unbeatable professional experience. I had my mavic mini taken out by a bird and it then fell through a tree about 30ft ripping the Gimble out and severing the cable. The rest of the drone was ok thankfully but I feared the repair costs, I needn’t of worried, not only was it cheaper than my dread had led me to believe, but it was also turned around in a much faster timeframe than I had ever imagined. During the process I was kept up to date with every single step they went through. Not only was it viewable over the website but the notifications were also spot on. The drone was then packaged well and sent back to me and I can honestly say it’s flying like nothings happened and works perfectly. They genuinely removed all the stress, hassle and worry with their complete and utter professionalism and it’s funny to say, but I genuinely have zero worries about breaking my drone again as it’ll be going straight to them and I can get on with simply flying for pleasure without stressing about every little thing that could hurt my flying friend. When you can do what you live without having to stress about the consequences, it really does make it all the better. Thank you so much for being so good.
25 août 2021
Amazing customer service
Some of the best customer service I have ever experienced. Very easy to book in and post. Very good communications. Very quick turnaround. Not cheap though.
Thank you.
25 août 2021
Unbeatable service
I have a Mavic DJI Mini, I broke the arms on the right hand side while flying on the Monday.
I googled Drone Doctor and went through their website (Very straightforward set up, even an option to arrange collection).
I sent off so it landed on Tuesday with them.
They diagnosied the faults and gave me a quote, with repairs it arrived back to me on Thursday!
I really cannot find fault with their service and turn around. I was kept up to date throughout the process.
I wouldn't hesitate to use them again and to recommend them to anyone - incredibly professional.
24 août 2021
Avis spontané
Great and efficient service with good…
Great and efficient service with good communication throughout
19 août 2021
quality of work 5* speed of service 5 *…
quality of work 5* speed of service 5 * ..however, last time I broke her, you soothed the pain of the bill with 2 drone dr. sweeties..this time, none, nada, not even one..!! ouch..
18 août 2021
Réponse de Drone Doctor
Henry, apologies for the oversight! We have dispatched some sweets to you which should be with you by now. Thanks!
Brilliant company.
Brilliant company.
Would recommend to anyone in need of a repair.
Will defo use again in the future
18 août 2021
Simple to use and they kept me informed throughout
A simple and easy process. We were kept informed throughout the fix and the drone came back safely and relatively quick. Couldnt fault the service!
18 août 2021
Great fast service no problems at all
11 août 2021
Brilliant 👍👍👍👍👍👍👍
My drone had a crash I thought it was a right off but Drone Doctor fixed it 😃 I got it back and it looked brand new again great service great price and original parts all done within a week BRILLIANT 👍👍👍👍👍👍
11 août 2021
What an absolute rip off
What an absolute rip off, broke the gimble bracket which is a bit fiddlie for someone with my eye sight so I thought I'd use Drone doctor. I paid £350 for my drone, sent it off as planned and got a list of unbelievable claims of damage, it was just a snapped gimble bracket but non the less I ear marked £200 for the repair, when the quotes came in I was stunned to see the repair would cost more than I paid for the drone, ALOT MORE, and the wait time they quoted before I sent the drone off was 3 to 4 days express but that changed, ended up telling me it would take 3 to 4 weeks because they were EXTREMELY busy "due to Corvid" when are companies and people going to stop using that as an excuse for poor service and personal standards. It's going to cost me £20 to get my drone back and £80 for a new gimble bracket which I'll fit myself thank you, £400+ for repair? Are yo
u out of your £u(king minds?!?!?
5 août 2021
Avis spontané
Réponse de Drone Doctor
Hello Gary,
Thank you for your review.
I'm sorry you are unhappy with our pricing.
I'm not sure where we said it would take 3-4 weeks or where we said this was "due to covid"? At present we quote 5-7 working days on our website and generally, repairs are actually completed within one or two days, however we prefer to over quote on lead times just in case there is a problem. In this case we said it might take 8-10 working days when the job was quoted due to high demand. Nothing to do with covid, so I don't know why you said that.
I would appreciate anyone reading this review to understand that the "due to covid" and "3-4 weeks" is fabricated information.
As for pricing, £63.74 of the total of £382.45 that was quoted is VAT, which is paid directly to HMRC.
Your drone was quoted for many more components than just the gimbal mount. Most arms require replacement and the gimbal itself requires repair and new cables fitting. If it were just a gimbal mount quoted for then we charge around £120 for this.
From the remaining £318.71 you can deduct postage and packaging costs, leaving approximately £295.
You can then deduct parts costs of £170. From the remaining amount we have to cover labour costs for inspection, quotation, repair, testing, consumables etc...
We issue quotes before going ahead with any work so that customers can decide what to do. That is what we advertise, so I'm not sure what to say as we've simply done what was advertised.
Regards,
Sheldon Holy
Managing Director
Mega service
Mega service, easy, extremely fast. I had my drone back within days. Would definitely use again
5 août 2021
Exceptional, Highly Reccomended
Highly recommend this company. Extremely professional and an incredibly fast service. Needed a fast turnaround for work, our Phantom 4 Pro was shipped from our home address using their free postal label, repaired and back with us all within 3 days! The work done was exceptional, we were kept up to date every step of the process and there is someone on the end of a phone if required....rare these days! Thank you Drone Doctor.
Abstract Aerial Art
30 juillet 2021
Avis spontané
Brilliant service
16 juillet 2021
Faultless
Quick, high quality repair with excellent communication throughout. Faultless.
16 juillet 2021
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