We bought our DTF printer - Advantage DX 7 approximately 7 months ago, all seemed great at first. After doing exactly what we were told to do in-regards to daily care we started having numerous issue... Voir plus
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
If I could give a zero star rating, I would. I am highly disappointed with my recent order from DTGPRO. I ordered the Magic Seal sheets expecting a larger size based on the listing, but what arrived w... Voir plus
Fantastic customer service! Specifically Robert Williams, I have an ongoing email with him when I have questions & he responds so quickly. Thank you for your help every single time! My Inspire 1800... Voir plus
DTG PRO is a excellent company, outstanding customer service. Very helpful when I have a tech issue, or purchasing a new item with fast shipping. We are a small home base business and we used a lot of... Voir plus
À propos de l'entreprise
Coordonnées de contact
Aucune trace de demande d’avis
Cette entreprise n’a pas invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
I had a wonderful experience with David…
I had a wonderful experience with David Smith and DTGpro. He was truly helpful and I greatly appreciate the company and their products
New to DTF
My rep, Steve was so great. He answered all my questions and sent links and was so helpful and patient. Great customer service.
Super pleased with your attention guys
Super pleased with your attention guys, really happy with the good service you have. Thanks a lot!
Robert is always so helpful and has so…
Robert is always so helpful and has so much knowledge! He fixes my issue every time! Hope you reward him for his stellar work!
my sells representative
my sells representative, Patrick, was extremely helpful and patient with me, he was very knowledgeable and kind. Way to go DTF Pro, on great customer service!
Patrick was professional
Patrick was professional, precise and very helpful in giving me support on an order for some DTF film that I needed quickly. Patrick arranged for overnight delivery and when there was a delay in the UPS delivery due to the UPS plane having a delay. Patrick submitted a request for a possible refund for me since there was no next day delivery.
Aggravating that someone spends this…
Aggravating that someone spends this kind of money & you can't even use it due to them having to schedule a video call to watch you put the ink in & they can't get you in their busy schedule for over a month! I am sick to my stomach that I ordered this from this company & spent so much money for this that I ordered at the end of Jan and they can't even get me in until March 21st!!! Simply uncalled for and ridiculous. I thought at one point one guy was going to help me himself so I didn't schedule the time & then he comes back saying did you schedule your time? lol no I was under the impression you may actually get me in sooner so I was not waiting over a month to use my new printer.
Robert at Dtgpro is amazing
Robert at Dtgpro is amazing. He took the time to help me setup my software when I was having trouble. Robert was patient and so kind. He really made my experience great. Good customer service is hard to find now a days but Robert went above and beyond
Robert at Dtgpro is amazing
Robert at Dtgpro is amazing. He took the time to help me setup my software when I was having trouble. Robert was patient and so kind. He really made my experience setting up my software easy. Thank you!
very helpful
helloo every one i purchase my cadlink…
helloo every one i purchase my cadlink and david help me alot he respont fast he help me from the begining nice person
David was great.
David was great.
Answered all the question we needed.
and was very helpful.
DTF Model J
I purchase the DTF Model J and have had a lot of issues. When reaching out to them they were to busy to assist me due to onboarding other clients. Be prepared to spend money with a DTF printer. I'm on my 3rd print head and second mother board since Sept 2022. I was told when I needed the mother board that this machine was only good for about 30 shirts a day and the print head and mother board was good for approximately 6 months. The manual that comes with this printer doesn't have any trouble shooting information. Be ready to research what is wrong and how to fix it. I was told that they would no longer help me since I was out of warranty. Several items broke right away as in the cleaning wiper and they showed me how to just use a screw driver to move it. I then had a pin hole in a tube and thier fix was rubber cement and tape. This machine is not worth the $5K+. Send your money elsewhere.
Great service and fast
awesomeness!
awesomeness!! I needed a discount and it was better then I imagined!!
I was having issues with my black ink…
I was having issues with my black ink on my prorip software , I emailed the support team and got the answer I needed the very next day!! Got me back up and running smoothly!! I appreciate the help and fast response.
Fantastic
They have been awesome in helping me, I really appreciate the help...
New purchase
Had a chat discussion with David earlier today and then this evening! Answered all of the questions and made sure I got the bundle and product that fits my needs. Can’t wait to get it set up and running.
David was my hero today!
David was very helpful! He answered all my questions in a way that I could easily understand!
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.








