Dumpsters.com Avis 

775
•
TrustScore 4.5 sur 5

4,5

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Lisez les avis des autres

Noté 5 sur 5 étoiles

This company is well organized and will accommodate when they can. I find their prices quite reasonable. I've used a few different companies, Dumpster Dudez are, by far, the best.

Noté 5 sur 5 étoiles

The website was very self explanatory. I called to ask questions and schedule a pickup, got through quickly, and everything was explained to me clearly. The driver delivered the dumpster. Realized t... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Aleisha has been nothing short of amazing throughout this whole process. The team work between her and Matt is flawless and aleisha has given me updates by the hour on everything. She was very quick t... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

We found ourselves in an unexpected and immediate need of a dumpster for a July 4th community event being held in a public park. After calling several other companies who couldn't help us, the folks a... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Service de gestion des déchets
  2. aussi dans
  3. Service de ménage à domicile

À propos de Dumpsters.com

Écrit par l'entreprise

Dumpsters.com is an innovative waste management company that specializes in dumpster rentals and other site services. Founded in 2009, Dumpsters.com is based in Westlake, Ohio, and has a nationwide reach, providing dumpster rental services to homeowners, contractors and businesses alike.

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Dumpsters.com

Écrit par l'entreprise

Temporary Dumpsters - For one-time, large disposal needs.
Dumpsters.com provides professional, fast and convenient residential dumpster rentals to homeowners who have chosen the do-it-yourself route for an upcoming project. Our range of dumpster sizes makes cleanup a simple process for a wide variety of projects. We can haul away nearly any type of debris, working quickly and reliably to keep your project on schedule.
Permanent Dumpsters - For on-going waste collection.
Dumpsters.com makes waste disposal for your business simple, easy and effective. Our commercial dumpster services feature consistent rates, flexible pickups and a highly qualified and helpful service team. Whether you’re looking for a temporary or permanent waste disposal solution, Dumpsters.com can provide a reliable and easy-to-use service.

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4,5

Excellent

TrustScore 4.5 sur 5

775 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai d'une semaine

Comment cette entreprise utilise Trustpilot

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4,5

Tous les avis

(775)

54 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

Great custome service from Max

Great custome service from Max. The dumpster was delivered on time and pick up on time as promised. And the price did not brake the bank.

11 juillet 2025
Avis spontané
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Réponse de Dumpsters.com

Bob, Thank you for this kind feedback! We're happy Max provided a great experience and the price was affordable!

Noté 5 sur 5 étoiles

As good as a DUMPSTER experience can be

Pick up and delivery when scheduled within a half hour very helpful for scheduling men.
Private driveway area on difficult street, driver maneuvered without a problem no damage to adjacent fences and property
Easy to contact via phone calls always answered

24 juin 2025
Avis spontané
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Réponse de Dumpsters.com

John, We're happy to hear that our prompt service helped with scheduling. It's great our driver navigated the location without issues or damage. We're glad our team was responsive and could help you out!

Noté 5 sur 5 étoiles

Urgent dumpster need perfectly met

We found ourselves in an unexpected and immediate need of a dumpster for a July 4th community event being held in a public park. After calling several other companies who couldn't help us, the folks at Dumpsters.com came through for us perfectly. We had exactly what we needed delivered to us in just a few hours, ensuring the proper cleanup after the event. Highly recommend and will definitely be using again for future needs.

4 juillet 2025
Avis spontané
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Réponse de Dumpsters.com

Dana, We're happy to hear that we could provide you with a dumpster on such short notice for your community event! We appreciate your recommendation and are glad we ensured proper cleanup!

Noté 5 sur 5 étoiles

We had a job in the Austin Area and…

We had a job in the Austin Area and needed a 30YRD Rolloff and I found Dumpsters.com online, called them and spoke with Ryan Rooney and he was awesome and very helpful. We will definitely be using them again next time we are in the Austin Area.

23 avril 2025
Avis spontané
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Réponse de Dumpsters.com

Karen, We're happy to hear that you had a great experience coordinating a dumpster rental in Austin. Thank you for letting us know we were helpful, and we appreciate your business!

Noté 5 sur 5 étoiles

Excellent Customer Service!

From start to finish, Budget Dumpsters provided excellent customer service! They were professional and extremely helpful.

I had to use their services under stressful circumstances and Lydia’s kindness and patience while answering all of my questions was greatly appreciated.

In addition, the timeframe to receive the dumpster was much quicker than I expected and their online service dashboard made accessing information and scheduling the return/pick up super easy!

30 juin 2025
Avis spontané
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Réponse de Dumpsters.com

Misty, We're happy to hear that Lydia was able to provide excellent service during a stressful time. We really appreciate your kind words and are glad we were able to deliver quickly and provide information! Thank you so much for taking the time to share!

Noté 1 sur 5 étoiles

They gave me a great price for the…

They gave me a great price for the first rental, second rental they over priced the dumpster by 500$. I should of said no. Then they were supposed to pickup the dumpster on Monday. After 3 rainfalls they picked up the dumpster on Friday. The rain made my dumpster over weighed. Now the guy Adam who was my account rep will not respond to my messages. They charged me 500$ for an over weighed dumpster after they refused to pickup the dumpster for a week and allowed the rain to fill my dumpster. So long story short I paid 1000$ for a 15 yard dumpster filled with insulation and sheetrock. Adam will not return my calls. So help me god of i ever see anyone that works for that crap.company there will be a fight. You have been warned

20 avril 2025
Avis spontané
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Réponse de Dumpsters.com

Shawn, We appreciate you bringing this to our attention. We're sorry for any communication shortcomings and frustration the delayed pickup caused and that you did not have a more positive experience.

Noté 2 sur 5 étoiles

2 days late with no updates

We had a delivery scheduled between 6am-6pm on a Tuesday, and when the dumpster wasn't delivered on the scheduled day, we reached out to get an update. We didn't hear back from our sales rep so I called the office twice the next day and both times they weren't able to give me any update or reason for why the dumpster was delayed, resulting in a delay for our project. By the third call, I was told it would be delivered on the third day but couldn't trust that it would actually show up after the poor communication. Discounts and apologies were offered, but the lack of communication was a deal breaker as our project is now 2 days behind schedule.

14 mai 2025
Avis spontané
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Réponse de Dumpsters.com

Annika, We regret to hear about the delayed delivery and the impact on your project's timeline. We understand your frustration with the lack of communication and the difficulty in getting updates. Please email corporate@dumpsters.com with your order information so our team so we can review our communication processes to prevent similar issues in the future.

Noté 5 sur 5 étoiles

My project was not easy but they worked…

My project was not easy but they worked with me and that made it easier to finish my project thank you!

9 mai 2025
Avis spontané
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Réponse de Dumpsters.com

Shondale, We appreciate your kind words and are happy to hear that our team was able to assist you in completing your project!

Noté 5 sur 5 étoiles

Great Service!

Our dumpster was delivered on time and in the correct location. Company representatives communicated clearly and were always available to answer question and keep us informed.

9 mai 2025
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Réponse de Dumpsters.com

We appreciate your kind words and are thrilled to hear about your positive experience. We strive to provide excellent customer service and are glad that our team was able to meet your needs!

Noté 4 sur 5 étoiles

Very easy to use

Very easy to use, helpful clear website and people. Literally my only issue was a mix up on the pick up date. But I called and they got it taken care of, it just took a couple of days for the local company to get on it. But the Dumpsters.com people were fantastic. I would recommend highly.

16 avril 2025
Avis spontané
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Réponse de Dumpsters.com

Adam, We appreciate your kind words about our website and customer service! We understand that the mix-up with the pick-up date was frustrating, and we apologize for the inconvenience it caused. Thank you for your understanding and for recommending us!

Noté 5 sur 5 étoiles

I have used them for a while!

I have been using these people for a few years with my little 2 yard Dumpster and just had them drop off a 30 yard for some clean up. I'm pleased with how both dumpsters are handled. Easy to get easy to pickup and great people to deal with.

29 avril 2025
Avis spontané
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Réponse de Dumpsters.com

Michael, Thank you for your kind words! We appreciate your continued business and are glad to hear that you've had a positive experience with your rentals!

Noté 5 sur 5 étoiles

Quick and easy to work with…

Our Company works with TJ Stewart from Dumpsters.com, and he always makes sure our Dumpsters are on time and can get communications faster to dispatch than I ever could. I like clean, and efficient, and that is how TJ works. This is our busy season, and it feels good knowing you have someone trustworthy and reliable to take care a major part of your work. TJ is that person.

14 avril 2025
Avis spontané
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Réponse de Dumpsters.com

Margaret, We appreciate your kind words and are thrilled to hear about your positive experience with TJ! It's great to know that he consistently delivers on time and provides efficient communication, making your busy season run smoothly!

Noté 5 sur 5 étoiles

Totally hit it out of the park

Totally hit it out of the park
Great communication
Timely
Value

11 mars 2025
Avis spontané
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Réponse de Dumpsters.com

David, We appreciate your kind words! We strive to provide exceptional service and are thrilled to hear that you were satisfied!

Noté 1 sur 5 étoiles

Asphalt damaged when dumpster dragged 17 feet

The area that the Dumpster was placed could have and did do serious damage to the asphalt. As residental customer we did not know that this was a risk placing the dumpster. When they picked up the dumpster an approximate 4 foot by 4 foot area in the asphalt buckled as the dumpster was dragged approximately 17 feet creating a major pothole in our driveway. Customer beware - if it isn't a good place to put a dumpster, they will put it there anyway, not advise you that it isn't a good spot then tell you too bad that Company is not responsible for any damage per the contract if it causes damage. The damage to the asphalt when it buckled under the weight when it was dragged far exceeds the cost of the rental.

10 février 2025
Avis spontané
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Réponse de Dumpsters.com

Lorna, We understand your frustration with the damage to your driveway. We strive to provide excellent service and are disappointed to hear about this experience. Please know our claims department thoroughly reviewed your experience and determined this was resultant of the weight of the dumpster.

Noté 5 sur 5 étoiles

Ian and the folks at Dumpster.com were…

Ian and the folks at Dumpster.com were communicative and helpful when we inquired about dumpsters for our rental remodel. They had the lowest rates by a landslide and were personable and friendly.

1 mars 2025
Avis spontané
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Réponse de Dumpsters.com

Danielle, We strive to provide excellent customer service and competitive pricing, and we're glad that Ian and our team were able to assist you with your rental remodel!

Noté 1 sur 5 étoiles

Terrible Customer Service

Dumpsters.com has a terrible business model that leads to costs being much higher than expected. I live in a busy city and scheduled for a dumpster deliver so that I could clear the street for the truck to get in. I told them specifically not to come super early in the morning, because the street would be full of parked cars. They came 5 hours before the scheduled delivery time and could not complete attempt. It is a scam to get me to pay more for the "failed attempt". This happened 2 times and customer service was super slow and very unhelpful. Find a local place that does the delivery instead of using Dumpsters.com.

5 mars 2025
Avis spontané
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Réponse de Dumpsters.com

Sam, We understand your frustration with the recent delivery experience. We strive to provide reliable and convenient service, and we apologize that your experience did not meet your expectations. We appreciate you taking the time to share your concerns.

Noté 5 sur 5 étoiles

Great All-Around

Always a fast, professional, straightforward reservation process. Fair price and prompt digital drop and pick ups. I use them everytime.

5 février 2025
Avis spontané
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Réponse de Dumpsters.com

Tony, We appreciate your loyalty and are always striving to provide the best possible service!

Noté 1 sur 5 étoiles

"Stealing" my money from my credit card.

I am so disappointed at them. Looking through the window, the driver was going around and around our street. I came up to him and told him what was the problem? He said I will go around the street again to come from the other angle; I said OK, but you are perfectly fine to drop the dumpster; it will be right in my property even if you don't enter my property. He said: No I will come from another angle. Waiting for him to come back (our street has two entrance or exits), he never showed up. Two days ago had snowed, but the roads were very clean. I called "the customer service" and a girl (from the voice she sounded very young). I told her that the driver lied to us and never came back. She told me that your property was not cleaned. There was barely 0.05in in the ground. I replied that it was a clean area and as a matter of fact, the driver did not have to enter my place; he could have dropped it very easy just by staying at the street and if that was the case why the driver did not tell us? She was extremely rude. I asked for a supervisor...she said I am the supervisor. They took $157.00 form my credit card. I told her this is stealing my money. She did not care.

1 février 2025
Avis spontané
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Réponse de Dumpsters.com

We understand your frustration with the recent experience. We are sad to hear of this negative experience. Our drivers may have to make on-site decisions regarding the placement of the dumpster to ensure the safety of your property and our team. We are sorry for the inconveniences associated with such.

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