Great communication and speedy delivery. Very nice quality towels for a reasonable price. Nice to deal with an actual Family business. I'll be back.
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Lisez les avis des autres
I recently ordered a Velcro fastening shower towel, after trawling Internet and was astonished at how difficult to buy. I am not keen on ordering from unknown sources, like eBay or Amazon markets, so... Voir plus
I bought some very nice monogrammed towels a year or two ago which have pleased everyone in the family. I also bought a bathrobe which my teenage son seldom takes off. In the recent January sale... Voir plus
Every so often you deal with a company that you feel deserves and appreciates your custom. Excellent customer service, going out of their way to resolve queries. Great range of good value products. Wi... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
A true family business is a rare thing. Even more rare is a family business that has survived the generations, building on its established traditions, while innovating and modernising as it seeks to future-proof the business for the generations to come. Duncan Stewart is one of those family businesses that take our history seriously, knowing that it informs everything we do going forward. Duncan Stewart is renowned as a supplier of premium quality personalised and branded textiles and more recently, this has expanded into homewares and gift items. We create embroidered towels, bags, bathrobes, laser engraved homewares, and bespoke items that cannot be found on the High Street. On the business-to-business end, we work closely with a range of customers, supplying multi-national companies with branded products and corporate gifts to supplying beauty colleges and small businesses with textiles. For consumers, our wide range of premium products are available as stand-alone items or personalised to make beautiful gifts that celebrate every occasion. For us diversification is key, and our product range reflects this. We strive to think outside the box with our designs, to enable all of our customers to be inspired in finding that perfect gift item for someone they love.
Coordonnées de contact
UNIT 1, BN14 8HQ, Worthing, Royaume-Uni
- 01903 201251
- sales@duncanstewart.co.uk
- duncanstewart1978.co.uk
4,5
Excellent
594 avis
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Very fast service, excellent quality.
Mum needed blankets - can't find them in the shops now, so did a search.
Ordered, confirmation fast and delivery very quickly! So good - ordered some more!
29 janvier 2012
Dishonest trader Beware!
I ordered a kitchen towel rail holder, which was not the width advertised when it arrived and therefore was no use to me. I tried to follow the advice on their website " Simply contact us so that we can provide you with a valid RMA (Returns Mandatory Authorisation) code which you will need to return any item(s) back to us within 28 days, quoting your order number. Without this code we are unable to process your request." about returning goods, but they told me on the phone to return the item and that they would refund me, and not to wait for the required returned goods number. I paid to return the towel and towel rail holder and have not received a refund.
28 janvier 2012
Fantastic service, speddy delivery - thanks
Placed order one afternoon and huge box of slippers arrived next morning. Couldn't be better!
19 janvier 2012
All wrapped up...
What a brilliant item. We had struggled to get a high quality, well finished cotton dressing gown for our son. We found this perfect one with towelsrUs but thought we had left it too late to order in time for Christmas delivery. We needn't have worried because it came in super quick time and was just what we had been looking for. Excellent quality and value for money.
19 janvier 2012
Quality customer service and superior product.
I was very happy with the product, speed of delivery and quality of service I received. Especially as I placed my order a week out from Christmas.
18 janvier 2012
Speedy delivery!
Excellent service with product just as described. Brilliant.
Thanks so much.
17 janvier 2012
excellent
dressing gown was delivered without delay and in the stated timescale despite it being in the pre Christmas rush
quality towelling gown
15 janvier 2012
LUXURIOUS
My robe is just wonderfully warm, cuddly and and so comfortable. The quality is top class.
15 janvier 2012
speedy delivery excellent products
My wife and child love the products ordered. The throw is soft and comfortable.
15 janvier 2012
Lovely
The towel was great quality and looked lovely in white with the sky blue writing. Looks very sophisticated! I am very pleased with it. Delivery was speedy too. The only complaint I have is that delivery was very expensive. I had it delivered to Luxembourg and the delivery charge was more than the towel! I have many items delivered from hte UK to Luxembourg and delivery is normally not that much. In this case it was very expensive.
15 janvier 2012
Good product, questionable customer service
The dressing gown was lovely quality, but getting it was not a great experience. I ordered the day after the Christmas delivery cut off guarantee, so knew it wasn't guaranteed for Christmas and appreciated they were horribly busy. BUT, I called three times to ask if it was in production/when I could expect it-ish, they lied to me and told me it was in production and would most probably be with me for Christmas. It didn't turn up for Christmas-no problem as I knew this was a strong possiblity, but unfortunately when I buzzed them in the new year to chase I was told it hadn't yet gone into production but they would start it straight away. I would rather they have been honest from the off set then I would have not bothered them with phone calls or wasted my time. A shame.
13 janvier 2012
Awesome
I ordered a bathrobe for my nephew and got it embroided. The quality is great and the embroiding is first class! Very chuffed and have already reccomended towels r us to my friends!
Thank you!
12 janvier 2012
beautifull blanket
the blanket is lovely and warm and of good quality, and i
would highly recommend it.
Delivery was very fast.
The price is very reasonable too.
12 janvier 2012
Just what I was looking for
Ordered a poncho for a 2 year old, I wanted something that was good quality and personalised and I got what I was looking for. My only slight disappointment was that I ordered this in very good time for Christmas and it was the present that took the longest to arrive.
10 janvier 2012
Fantastic service and excellent quality.
The towels i ordered were of very good quality and the embroidered names were very clear and neat. I would definately order from this website again.
9 janvier 2012
Very poor service, wont be using them again.
Placed an order with towels r us on the 8th of december and was told i would receive it by the 20th of that month. Didnt mind too much that it didnt arrive in time for christmas because it is a busy time of year but i got an email on the 20th saying it was shipped out. Its the 9th of january now and i still havn't received it and after emailing the company i have still got no response from them either.
9 janvier 2012
Really excellent experience, good service, good price and good product
Good website interface to order product and personalisation, good selection of product and really good value, my boy really liked his rode, so much better than the "fleece" alternatives
6 janvier 2012
Excellent Service, Great Product
An embroidered towel, good quality towel and perfect emboidering, delivered on time, great idea for a present, will definately use them again.
5 janvier 2012
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