My whole experience from the start with Duty Refunds was outstanding! They showed professionalism, efficiency, all helping to make the whole process very easy for me. They kept me informed every s... Voir plus
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
I purchased a watch from a Norwegian supplier that turned out to be defective. The price I paid included the import duty, but the refund I was due would exclude this amount. I had almost written the d... Voir plus
The service is completely worth the 15% fee. Returned some trainers to Japan after being hit with hefty import fees and so glad I did as duty refunds made the process easy. Communication was great I w... Voir plus
Very efficient slick service, kept informed at each stage, dates given for follow ups etc. Only had to supply 3 pieces of info, such an easy process, highly recommend to take the hassle out of duty re... Voir plus
À propos de l'entreprise
- Conseil en déclaration fiscale
- Service de préparation des déclarations fiscales
- Logiciel de préparation de déclaration des taxes
À propos de Duty Refunds
Écrit par l'entreprise
Duty Refunds helps UK consumers who purchased items from abroad obtain the import VAT and duty refunds if they return goods to the seller.
Coordonnées de contact
16 Great Chapel Street, W1F 8FL, London, Royaume-Uni
- contact@dutyrefunds.co.uk
- dutyrefunds.co.uk
4,6
Excellent
305 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
N'a pas répondu aux avis négatifs
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
100% recommended
For a really nominal fee and a really easy form to fill out, Duty Refunds did all the work for me, in a reasonable amount of time, and got my money back. I would 100% recommend anyone to try this to get customs fees back when they've, for instance, returned a product to another country like me. (Unfortunately I was charged by the other country as well on the return, and Duty Refunds can't really help me there, but at least I got the UK fees back.) I would probably never have attempted to do all the paperwork myself and would have been over £70 out of pocket from the UK fees (not including the admin fee from UPS which I can't get back...) Would use again without a doubt.
21 septembre 2023
They been amazing
They been amazing! No issues...keep updated at all times, very good service!
22 septembre 2023
Very good experience and very helpful…
Very good experience and very helpful staff .
14 septembre 2023
Quick and easy.
14 septembre 2023
TRUSTWORTHY
Absolutely amazing team and communication, especially considering the task was very taxing and I couldn’t have done it on my own. They offered to answer any questions I had, however I didn’t understand the process enough to have any questions in the first place. 5 stars, very trustworthy. Highly recommend!!!
14 septembre 2023
Avis spontané
Very quick and proficient service.
13 septembre 2023
Superb service throughout
After being overcharged VAT on goods that had been returned to the EU, I tried to start the process of claiming this back online myself. Even with all the appropriate information, this was very confusing.
I therefore decided to use Duty Refunds, who processed the same information and had the refund due to me back in my account within 22 days. The small fee was well worth it. Superb service throughout.
13 septembre 2023
Stellar Service
I have nothing but positive things to say about this company - to think I’ve seen reviews complaining about what I consider a very (very) small 15% commission for a job that would’ve taken ages. The communication was effortless and they took care of everything from start to finish. Thank you guys!
14 septembre 2023
Avis spontané
Highly recommended
Like many others, I initially wondered if this was a scam but no, it's a really great, efficient service for a very modest fee. Highly recommended.
11 septembre 2023
Provided updates throughout the…
Provided updates throughout the process, made it very simple to claim the funds back.
11 septembre 2023
Excellent service
Excellent service, really simple process that delivered a refund in very quick time. Well worth the fee to reduce the hassle !
10 septembre 2023
Exceptional customer service
From start to finish the service was excellent. I purchased an item whilst in the UK however the refund process commenced when I returned to Australia. From the outset the communication was excellent, I didn’t have to chase DutyRefunds they kept me informed throughout the process.
7 septembre 2023
Really easy to deal with
Really easy to deal with, costs were clear.
Made what appeared to be a complicated process easy for a reasonable fee
6 septembre 2023
Really efficient
Really efficient. Great comms. Really clear instruction on what I needed to do and requirements. Recommend to anyone.
6 septembre 2023
Super service
Super service, very transparent and regular communication and helped me recover a significant over payment of duties.
5 septembre 2023
Smooth experience
6 septembre 2023
Avis spontané
Quick and easy
Very quick turnaround and easy application. Thank you for a great service
3 septembre 2023
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.