Did not ship item, and no communication.
They have not responded to half a dozen emails and three phone calls.
Item purchased has not been received almost a month later.
Do not buy from this company.
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Welcome to eaglestarled.com. Eagle Star LED is committed to providing customers with various led lighting products with reliable quality, the lowest cost, and the fastest delivery. Trust Eagle Star LED to help get you the highest quality parts at the best prices! Since 2010, Eagle Star LED has been focusing on the research, design, development, and manufacturing of state-of-the-art commercial LED Grow Lights, LED Vapor Tight Light, LED UFO High Bay, LED Linear High Bay, LED Parking Lot Light, LED Wall Pack, LED Canopy Light, LED DTD Fixture, LED Flood Light, LED Post Top Light, Solar LED Street Light, etc. Over 95% of our products are ETL, UL, and DLC Premium listed. Eagle Star Led adheres to the ISO9001 quality management system certification established strict quality management system from products research, manufacturing, aging test, packaging to the delivery to ensure all products are 100% qualified. Eagle Star Lighting company Why choose Eagle Star LED? A. US Large stock ensures local customers get goods fast and cheap. B: Eagle Star LED owns one very professional research and design engineers team with 11 years over manufacturing; We use high-quality chips, dia-casting aluminum shell, and mature driver solution, which ensure reliable product quality; C: Eagle Star LED uses strong cartons and pallets for packaging to avoid delivery damage; D: All of the Eagle Star LED Sales representatives is passionate about their work, so they can quickly respond to customers' demands and offer professional solutions; E: Eagle Star LED is also seeking long-term cooperation with customers rather than ONE TIME BUSINESS, we do positively help customers solve any product complaints; We aim to build up a reputable and trusted online business with all customers around the country and worldwide.
Two South Middlesex Avenue Suite A Monroe Township, NJ 08831, 08831, Monroe Township, Etats-Unis
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They have not responded to half a dozen emails and three phone calls.
Item purchased has not been received almost a month later.
Do not buy from this company.
i bought a led light,it lasted 2 months before 2 rows of lights burned out now going on 2 years later i cant get any service after sending everything they asked for,the customer service sucks
Light seems well made and bright. Controls and screen are super simple. I reached out with a help question and was impressed at the quickness to which they responded. Very happy with my choice of going with Eaglestar.
This is my second light I got from you guys I had a small issue with my light and Barry from customer service took care of me and went the extra mile to answer questions I plan to use you guys for all my needs thanks again Barry
Great service all the way around. From delivery to delivery updates and even customer service when we talked on the phone.
I placed an order on 5/27, I got an email back saying the 150 are sold out and they could send us the 100 on 5/27. I asked how long the 150 will be sold out and never got a response on 5/31, I have now asked for a refund on 6/9.

Réponse de Eagle Star LED
Hi my name is tony when I received the light I opened it up it’s all their but their was nothing to tell you how you should use light distance from the plant hour many hours you need it to run wether I should use it at a hundred percent bye happy with everything else I would recommend them
Always easy, great and fast service. Lights are always amazing and Customer service is on point
Ordered six lights one didn’t work had to pay to fix myself. And now switch is broke. Said they would send me new one I can pay someone to put that in to I guess.

Réponse de Eagle Star LED
The overall experience was good I wish they used UPS I mean FedEx or CVPS and had discreet packaging instead of having LED lights grow lights written all over the box other than that I’m happy with the product and then thank you
Love the light and the different settings especially the timer, plus the light coverage is awesome
Nice light very uniform lighting We'll be looking forward to growing a lot of flower under this light

Réponse de Eagle Star LED
I received my item today. The item was very well packed, was easy to assemble and seems well made. I am my plants are very happy!

Réponse de Eagle Star LED
There was a mixup with the tracking numbers, but their customer service was very responsive; they reached out to me the same day, and sent multiple follow up texts to ensure I was happy. The light itself is awesome, and if this is the kind of customer service I can expect, I'll definitely be buying from these guys again.

Réponse de Eagle Star LED
This is the best light I have found so far ! Easy to set up, easy to use, durable construction for many years of service. I have had other lights but this by far exceed them in quality !

Réponse de Eagle Star LED
This light is amazing I would highly recommend this company. The digital spectrum layout is just next level thanks eagle star !

Réponse de Eagle Star LED
Eagle star makes a great product ,and provide customer assistance if needed , they are using meanwell drivers and Samsung diodes , I'm very impressed with it's output.

Réponse de Eagle Star LED

Réponse de Eagle Star LED
I would never buy from this company ever again. Worst customer service experience ever. no shipping options. No return policy so expect to get took. Package came from FedEx a week and a half later, opened with holes and banged up. Instant regret. Best to buy from trusted brands and skip eaglestar.

Réponse de Eagle Star LED
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