Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 1 sur 5 étoiles

These hearing aids were constantly breaking down. Would send them in and have to go another 7-10 days without a hearing aid. Also- after warranty is up- they suggest buying new pair at a reduced rate... Voir plus

Noté 5 sur 5 étoiles

I've had first and second generation Eargo's, and both were very good. These new Eargo 7's are excellent: being able to tune the frequency response is a real plus, as is being able to use the ap to ad... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I had been putting off addressing my hearing loss and with my hectic schedule could not commit to an in person audiologist appointment and subsequent hearing device fitting. I am happy I found... Voir plus

Noté 5 sur 5 étoiles

I have owned Eargo hearing aids since December of 2019 (presently using the Eargo SE series), and I would not use any other device. Prior to purchasing my original Eargo Hi-Fi Neo and subsequently dec... Voir plus

À propos de l'entreprise

  1. Magasin d'appareils auditifs

Écrit par l'entreprise

Eargo is an American hearing aid company based in San Jose, California with dedicated licensed hearing professionals and online guides to provide all the support you need on your hearing journey. Hear life to fullest with Eargo's medical-grade, virtually invisible, completely rechargeable hearing aids.


Coordonnées de contact

4,0

Bien

TrustScore 4 sur 5

325 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 12 % de ses avis négatifs

Répond généralement dans un délai de 24 heures

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,0

Tous les avis

(325)

22 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

They mean what they say about their product

I have had hearing aids in the past that were quite costly but were very effective at improving my hearing. They were the behind the ear type which was okay but a bit annoying when wearing sun glasses. I spend considerable time outdoors and they also are very prone to wind noise. I found the Eargo7 provided improved hearing and as best I could tell no discernible difference from the much most costly hearing aids. Also since they are in your ears there is no wind noise other than what you would hear if you didn’t need hearing aids. One other benefit to me is the fact than you don’t have to go to some location to get them adjusted. You simply run the application and taking the hearing test and it automatically loads personalized data into your hearing aids and you select the environmental programs you want that applied to. I have been very pleased with mine and I am almost at the end of my free trial period.

24 août 2023
Avis spontané
Noté 5 sur 5 étoiles

Eargos work very well

I've had first and second generation Eargo's, and both were very good. These new Eargo 7's are excellent: being able to tune the frequency response is a real plus, as is being able to use the ap to adjust for background noise. Battery life is excellent, and the devices are un noticeable to me or anyone else, and the hear through feature for lower tones works well.

22 août 2023
Avis spontané
Logo de Eargo

Réponse de Eargo

We sincerely appreciate you being a longtime Eargo client. Great to hear that you are happy with your Eargo 7 hearing aids!

Noté 5 sur 5 étoiles

Excellent Product and Service

I am using the Eargo 7 and am quite pleased with the comfort, sound quality, the Eargo app, and their customer service. I had been using Behind The Ear (BTE) hearing aids for years and despite all the hype about their Bluetooth capability, it is a feature that adds weight and a marginal contribution to sound quality. The Eargo 7 fits easily in the ear and is practically invisible. And, I can wear it all day with ease. The company makes a very good product and stands behind its technology.

21 août 2023
Avis spontané
Logo de Eargo

Réponse de Eargo

Excellent Eargo review. Thank you for sharing!

Noté 4 sur 5 étoiles

Review of EARGO 7 hearing aids

I have mild-moderate hearing loss and wanted to try completely in the ear canal hearing aids. The previous pair I had was the more standard over the ear model. The Eargos are tiny, are easy to insert and fit relatively well in the canal, although they protrude out a bit. Sounds are well amplified, although I still have some trouble with conversations, even with tinkering with the different programs available. I still do not fully understand some words that people say during a conversation. The charger's profile is also compact and easily transportable in a purse. Cleaning and maintaining the aids is an easy nightly ritual. When purchasing the aids, I did not realize that there would be additional ongoing costs for the petals and the mic caps, which should be changed every 3 months. This is not stated in the promotional materials. Customer service and follow-up by email and reminders is excellent. The short tutorial videos are also excellent - concise and clear in instructions. Overall I am happy with the Eargo 7s, even if I still have some ongoing hearing deficits.

16 juillet 2023
Avis spontané
Logo de Eargo

Réponse de Eargo

We appreciate you sharing your Eargo experience!

Noté 5 sur 5 étoiles

Quality of Life Hearing Aids

I am a retired Navy pilot "Bottom Gun" :-) and retired UAL pilot /check airman. I volunteer ski patrol so I require my equipment/gear to work correctly.
The Eargo7 is my fourth set of hearing devices. The VA provided (free) the other three and I am currently issued the Starkey Levio Edge over the ear. Eargo7 is by far the best hearing aids that suit my lifestyle and personal requirements. I paid for them and thoroughly tested them during the 45 day trial period. They exceeded expectations ! I skied and mountain biked with helmets and eye protection and they performed flawlessly. I'm very critical concerning my gear. I'm keeping Eargo7 !
The App is intuitive and easy to adjust. The videos, info icons and personal support has been outstanding. Seriously, I clean every morning put them in and forget them unless I adjust through the App. I enjoy gear/equipment that performs and increases my quality of life. I sincerely hope they prove durable because every other aspect is top shelf !
Currently had 60 days.

11 juillet 2023
Avis spontané
Logo de Eargo

Réponse de Eargo

Top shelf review of your Eargo hearing aids! Thank you!

Noté 5 sur 5 étoiles

I am now using Eargo 7 hearing devices…

I am now using Eargo 7 hearing devices which is the latest Eargo offering. I am thrilled at their performance, especially given the flexibility in adjustments they provide. Specifically, the ability to tune sound for better clarity in hearing speaking voices and adjust for background noise. Also, fine tuning is provided to further adjust noise levels. (Eargo continues to enhance the capability of its devices as new releases become available... V7 is great for me .

I am a guitarist playing in church and also playing traditional Irish music , and having Eargo 7 enhances my ability hear other musicians and singers which greatly improvises my hearing quality .
Being a previous Eargo user, I have always appreciated the customer support provided to tweak my sound, and be there for me when needed.
Best:

Bill Moore

11 juillet 2023
Avis spontané
Logo de Eargo

Réponse de Eargo

Thank you so much for the kind review! We're thrilled to hear that you are enjoying your Eargo hearing aids!

Noté 1 sur 5 étoiles

They kept changing policy leaving me…

They kept changing policy leaving me with worthless eargos that won’t work with the charger. Despite their negligence and indifference they feel their timeline of 45 days is up. They were told repeatedly that I intended to return them but could not because I was out of the country.

I bought them for a trip but could not use them. I had no control over programs or volume. The units would not communicate with the charger. They were told about all of this as it happened. I made my intention of returning them very clear. As soon as I got back I tried. First they said yes and the Next day, it was no.

They have gotten very indifferent to the people they’re supposed to help. Success has not been good for them. I’m heading to Costco for real help.

2 juillet 2023
Avis spontané
Noté 5 sur 5 étoiles

I am very pleased with my Eargo’s

I am very pleased with my Eargo’s. I am not very technologically savvy, but I have either been able to find the answers through research or contacting EARGO. I previously had hearing aids through Miracle Ear and I did not have a good experience. I wanted the aids to fit in my ear but the technician told me that they were not for me. I constantly knocked the over the ear ones out of my ears and was constantly back tracking to find them, once even at the train station at 30th Street in Philadelphia. I am still a very active person and being outside taking my sunglasses off and on would knock the hearing aids out.

I have not had this happen to me with the Eargos. I forget I am even wearing them, which is a great thing. I love that I can clean them myself and use my phone to make changes.

2 juin 2023
Avis spontané
Logo de Eargo

Réponse de Eargo

Great Eargo review! Thank you!

Noté 5 sur 5 étoiles

Great customer service!

I have been using Eargo hearing aids for about 4 months. All of the eargo employees are very helpful and are consumer oriented. If you need anything they are easy to contact, no problem talking to a real person. I have the Eargo 7 hearing aids and the sound quality is great. I especially like being able to make adjustments myself with their app. I have been using hearing aids for about 5 years and these are far superior to the ones I had before at half the price of my previous hearing aids.

8 mars 2023
Avis spontané
Logo de Eargo

Réponse de Eargo

We're so happy to hear that you are enjoying your Eargos. Thank you very much for sharing your experience!

Noté 5 sur 5 étoiles

The Eargo 7 is a very good Hearing Aid…

The Eargo 7 is a very good Hearing Aid and has excellent support from the company on any issues you may have with the initial use.

8 mai 2023
Avis spontané
Logo de Eargo

Réponse de Eargo

Thank you for your feedback regarding your positive experience with the Eargo 7 hearing aids!

Noté 5 sur 5 étoiles

Impressed with Eargo 7's

I recently purchased Eargo 7 aids. The entire experience was easy and enjoyable. The process was quick and delivery was also. Follow up calls were appreciated to ensure my satisfaction. The Eargo 7's meet my needs and I am impressed with the technological improvements that have been made, especially the ability to make adjustments with my smartphone. Hearing in noisy environments was my main concern and the Eargo 7's allow me to filter out some unwanted noise. Thanks Eargo!!

27 juin 2023
Avis spontané
Logo de Eargo

Réponse de Eargo

Thank you for your impressive review and supporting Eargo!

Noté 5 sur 5 étoiles

Great customer service and sales…

Great customer service and sales process. The devices I got, the Eargo7 are excellent! I find them most useful when in loud environments like restaurants where understanding speech from others can be difficult.

17 mai 2023
Avis spontané
Logo de Eargo

Réponse de Eargo

So happy to hear that your are finding your Eargo hearing aids useful and your experience was great. Thank you for sharing!

Noté 5 sur 5 étoiles

This is my second pair of Eargos

This is my second pair of Eargos . I first had a pair of 6s that I found I was not able to control well with the app ( this was in the past ) , but none the less I loved the hearing aid itself . Fast forward to today and I now have a pair of Eargo 7s . The company has done a great job in upgrading the functionality and features of the app . I , now , wear these all day , every day with no issues . The app performs admirably well , they're so comfortable I don't even notice them , and the sound is great . They are discreet which eliminates inherent problems...easy with glasses , don't fall off or out , and you can still put a pencil behind your ear . The service on both pairs has been OUTSTANDING . I have no complaints , only glowing recommendations . These are great

19 juin 2023
Avis spontané
Logo de Eargo

Réponse de Eargo

We're so glad that you are doing well with your Eargo 7s. We appreciate the glowing recommendations!

Noté 5 sur 5 étoiles

Eargo hearing aids are EXCEPTIONAL in…

Eargo hearing aids are EXCEPTIONAL in style, quality, and ease of use, and the customer service is outstanding.

The Eargo design is simple, smart, and very effective. When these hearing aids are in your ears, they cannot be seen, a great feature of the Eargo design.

These hearing aids are paired with your smart phone so the sound can be adjusted for various situations (TV, restaurant, phone, etc.) and for various noise levels.

The Eargos slip easily into a simple attractive charging case which operates on electricity, so no battery is needed.

I highly recommend Eargos with no hesitation.

12 avril 2023
Avis spontané
Logo de Eargo

Réponse de Eargo

Wow! We're so pleased to read this exceptional Eargo review. Thank you for recommending our hearing aids!

Noté 5 sur 5 étoiles

Very satisfied

Small size, ability to control with app, excellent support from Eargo. No “talking in barrel” sound due to tip construction.

12 juin 2023
Avis spontané
Logo de Eargo

Réponse de Eargo

So nice to hear that your are happy with the size and function of our hearing aids and the excellent support that you've received from Eargo!

Noté 5 sur 5 étoiles

Eargo 7s a winner!!

I bought a pair of Eargo 7s. Brilliant sound, fully adaptable, comfortable and make all the difference. Highly recommended. Half the price of 'official hearing aids' with 10 times the function.
On line support is excellent.

13 mai 2023
Avis spontané
Logo de Eargo

Réponse de Eargo

Thank you for this Eargo review!

Noté 4 sur 5 étoiles

Eargo - please offer other colors

Eargo, why not offer your hearing aids in skin tone colors (beige, tan, Lt Brn) instead of just black. For a light skinned caucasian male like me, they're not as inconspicuous as you think. My wife states they "stick out like a sore thumb," and "it looks like there is a bug in your ear." That's the only reason I returned them. Otherwise, I love everything else about them and awesome customer service! I'll be on the lookout for future releases.

31 mai 2023
Avis spontané
Logo de Eargo

Réponse de Eargo

So sorry to hear that you returned your hearing aids. When seated properly, the Eargo hearing aid should be inserted almost completely in the ear canal, so the very back of the Eargo is flush with the opening of the ear canal and it should be virtually invisible. The ear canal appears quite dark since it receives little light, so the hearing aid is better camouflaged as it more closely resembles a dark ear canal. Other in-the-ear canal hearing aids (or molds) can make it look as if you have something plugging up your ear canal and appear unnatural. If the Eargo devices stick out, it could be due to a narrow or smaller ear canal. Glad that you loved everything else about your Eargos (including the support) and hopefully we can accommodate you in the future!

Noté 5 sur 5 étoiles

I Can Hear Again!

It took about a week to get used to the new Eargo7s. I have reduced hearing in the mid to upper frequency ranges and I also suffer from Tinnitus. I've been to many "specialists" and all they can do is tell me I have to live with it or buy these ridiculously expensive hearing aids to "mask" the noise. We are talking about $7000. each. Lately, I had tried the Nano brand because they were a gift from my wife. But the Nano's did show me what an in-ear canal aid could do. Plus they were larger than the Eargo and NOT as clear or comfortable. But for $300 a pair, they were much less expensive. All others were external and interfered with my glasses, plus the battery changing nightmare. My mother had big buck hearing aids. She was always changing batteries and they always had "feedback." She was so deaf that she couldn't hear the noise, but everyone else did.
So, I researched it because I knew I needed something better than the Nano's. So I returned them for refund. I came across the Eargo's and researched them on U-tube and social media. Even though these are expensive, I decided to give them a try and why NOT with the 45 day money-back offer. YOU GET WHAT YOU PAY FOR!!! It took a while to find a comfortable fit, but I settled on the medium open florets. After 2 weeks of use, while using the factory settings, I did the hearing test. Twice because the first attempt wasn't in a totally quiet environment. THE SECOND WAS AT NIGHT WHEN EVERYONE WAS ASLEEP, IN A CLOSED ROOM. Wow.
Well, LET ME TELL YOU.! These are fantastic. I enjoy the different settings and filters for the different environments. Plus the fact that these ACTUALLY DO LAST ALL DAY FOR UP TO 16 HOURS. How do you get that much battery in such a tiny device? (You should partner with Samsung, so my phone would last.) LOL
Plus now that I've been wearing them every day, all day, I don't even notice them. I actually have to reach up and make sure they are still there! The charging case is also way cool. How inventive! I happy with my investment.
So in closing I WILL get back to you down the road with updates. Please keep up the GREAT WORK!

4 avril 2023
Avis spontané
Logo de Eargo

Réponse de Eargo

Wow! What a GREAT Eargo review! Thank you for sharing.

Noté 5 sur 5 étoiles

I HAVE BEEN AN EARGO USER FOR SEVERAL…

I HAVE BEEN AN EARGO USER FOR SEVERAL YEARS. MY FIRST SET WAS THE EARGO NEO. IT MADE A WORLD OF DIFFERENCE IN MY LIFE AND MARRIAGE. NOW SHE SAYS "DO YOU HAVE YOUR HEARING AIDS IN!!" LOSING YOUR HEARING MAKES YOU WANT TO AVOID SITUATIONS SOCIALLY, AS YOU CANNOT HEAR WELL. NOW I FEEL MORE CONFIDENT, BUT WITH REALLY LOUD CONVERSATIONS, I JUST MUTE THEM!! I NOW HAVE EARGO 5 AND I AM VERY PLEASED. THE BIGGEST REASON TO CONSIDER EARGO IS THE CUSTOMER SERVICE. IT IS TERRIFIC. I HAVE MY OWN CONSULTANT, SARAH, AND SHE IS ALWAYS THERE TO HELP ME. THESE ARE NOT THE COSTLY BEHIND THE EAR UNITS THAT PROBABLY ARE BETTER FOR SOUND QUALITY, BUT I HEAR WELL AND THOSE MASKS WE HAD TO WEAR, NEVER PULLED ONE OUT, AND NO ONE KNOWS I WEAR HEARING AIDS!! THEY HAVE A MONEY BACK 45 DAY GUARANTEE, SO WHY WOULD YOU NOT TRY THEM OUT.

15 mai 2023
Avis spontané
Logo de Eargo

Réponse de Eargo

We appreciate you staying with Eargo over the years. Thank you for sharing your experience with both the hearing aids and the terrific support you've received!

L’expérience Trustpilot

Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.

Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.

En savoir plus sur le parcours des avis sur Trustpilot.

Voici 8 conseils pour écrire des avis de qualité.

La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.

Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.

En savoir plus