Eargo Avis 

I've been wearing the Eargo 7's for about 2 months. I'm 63 and they are my first hearing aids. I had no idea how bad my hearing had gotten. I absolutely love the custom zones. In addition to the normal setting, I have mine set for "Restaurant, TV and Music." I was stunned when I used the 'Music' setting to listen to a very expensive stereo system. I felt the music took me back to what it sounded like in high school. Yeah, they are expensive, but they are worth every penny.

My Eargo 7's are a remarkable piece of technology, very discreet and comfortable to wear, with good battery life and a well-designed charger/carrying case. Best of all they can be personalized with the "Sound Match" on the Eargo App for really good performance. The company staff were friendly and helpful.

I love my Eargo 7's! I'm amazed that they help me to hear everyone at the table in a noisy restaurant, which is what frustrated me (and my family!) before I wore hearing aids. They are very comfortable, I can happily wear them all day when I need to. Battery lasts best part of a full day before needing a recharge.
I wish it was possible to replace the battery, because as it stands I'm looking at buying a replacement set in about 3 years' time, but all things considered these are a miracle for the price. My family didn't even know I was wearing them at first, they are almost invisible!

My new EARGO hearing aids are outstanding. The ability to make program and background noise adjustments as well as volume, makes the experience an exceptional one. I tried cheaper brands. It was a waste of time. Eargo is the should be the first choice.

The high quality of the product (Eargo 7) is matched by the great customer service at Eargo. I'm 1.5 months into my first-ever hearing aids and am very pleased with this company.

I just bought my second pair of Eargos, the newer model 7. Much improved from the original Neo model, controllable from your smartphone, better charger arrangement, easier to use. Great product!

Lack of support. Have an issue with my charger and Eargo does not want to assist in the matter. The rep said they could not help me at this time. They apparently do not stand by their product.

I've been using Eargos for almost 5 years. Recently upgraded to Eargo 7 and I couldn't be more pleased with the new features, product quality and my enhanced hearing. No one realizes that I wearing hearing aids.

I very much liked Eargo 7 when I first bought them, despite having to have three right side earbuds replaced, without charge, since May last year.
Eargo have recently updated their app and since then, I am unable to use it. When I go to log in, I am told that I have the wrong password, despite trying several. When I attempted, (several times), to change my password, I keep on being told that they have emailed me another but it never arrives. When I called them, twice now, the ladies were very nice but unable to help.
It's been several days now that I can't use my eargos and I'm fed up of this non-treatment. I want to return my eargos, get my money back and look for another hearing aid.

Life changing! I have been using my Eargo 7s for about 3 months and these hearing aids perform as advertised and my hearing professional is extremely knowledgeable and so helpful.

My previous hearing aids were over-the-ear by Starkey. Aside from the ridiculous price and the constant rustling because of my long hair, the sound clarity was awful, especially listening to music. Every time I saw my audiologist to adjust the hearing aids' sound matching, the hearing aids always sounded "tinny". I live with deafening tinnitus - multiple levels and sound types - all of the time, 24 hours a day. With the Eargo 7s, I can tailor my listening preferences, on the fly, based on how loud my tinnitus is.

Also, I have very small ear canals and tested other CIC hearing aids. They were useless. With other brands, I would put them in my ear canals and all I could hear was myself. The best way I can describe it is if you close your ears with your fingers and start talking. This does not happen with my Eargo devices. They did take a little getting used to but Lindsey, my hearing specialist, provided tricks and tips on multiple occasions to get them to where they were a comfortable fit. Within a week of using them, I was hooked! They are perfect!

The quality of sound, the ease of the app, and the fit, not to mention the price, are so far above and beyond the competition. Love my Eargo 7s.

As we age so unfortunately so do our parents. My father was having trouble hearing. We even thought he was not processing correctly because of the hearing issue. The grandkids felt he was yelling at them. They often avoided talking to him. His great grandson loved him but ran when he spoke. I could see he was isolating himself. He was not having the same fun conversations with the family. I finally convinced him to go to Best Buy to purchase hearing aids. When he saw how small the device was, he agreed to try them. I did the hearing test with him that prove to him he needed them. He put them on and now only takes them off to recharge them. He can have conversations! I just spoke to him on the phone and he was able to speak to me and understand everything I said. Before he got the eargo... he had his phone so loud his neighbors could hear the speaker and he could not. I see it has even improved his driving made him more aware. His processing has improved because he now understands what we are saying. I wish he had purchased eargo years ago. What a BIG difference a small device CAN HAVE! It gave him back quality of life. I also have never dealt with a company that has such helpful support. It is a pleasure to speak with representatives who speak English and fully know their product.

This is the second charger that has failed. I followed all the instructions Eargo provides (minimal at best) for reconnecting including reinstalling the App. Now not only does the charger not connect but now I have no way of controlling the two Eargo 7s while in my ears.

I am on a two week business trip in Asia and typical no of Eargo they tell me to do all the things that I have already done as my sight is very good and I can read, it is the hearing that is the challenge. Hopefully, Eargo will work the bugs out of their technology and stop treating customers as if they are stupid. Until then, proceed with caution.

About 5 years ago, I decided to purchase the earlier version of the Eargo hearing aid. I did so for simple reasons for me. They are small and do not have the bulky appearance of an over-the-ear hearing aid. I was drawn to this solution because they were less expensive than “regular” hearing aids and virtually invisible in the ear. Ease of use, reliability, and price swayed me.



Over the following years, these original Eargos began to lose their ability to recharge rendering them unusable. For that reason and the legal changes for hearing aids prompted me to investigate multiple options for replacement. After many searches, I went back to Eargo and compared prices, looks, effectiveness, and whether friendly usable. I found Eargo to have the best option for me as a hearing aid that is inconspicuous in the ear, easy to put in/take out and powerful enough to compensate for my age-related hearing loss. I chose to purchase the Eargo 7 because of those factors as well as being able to make any necessary adjustments with my smart phone.

I am happy to enthusiastically recommend the Eargo option and especially the Eargo 7.

I have been wearing hearing aids for 8 years and these are the first ones I like to wear daily. I have the Eargo 6 and they are a true hearing aid with adjustablility that rivals one from an audiologist at 1/2 to 1/3 the cost. Online & phone support saves trips to an office. They are comfortable and versatile to adapt to different environments.

I started using the Eargo 7 devices on May 4, 2023. As of now (1/12/24) I can say that the Eargo 7's have dramatically helped my hearing loss. My left ear was worse than my right, however with the Eargo, Smart Phone app, I was able to program each ear separately. I was also able to adjust volume and tone so I wasn't always getting that annoying feedback and squeal. After 8 months of use, I'm still convinced this was a solid choice for me.

I couldn’t be more satisfied with Eargo hearing devices. Their customer service and support are outstanding.

The Eargo 7 is an amazing and virtually invisible hearing aid. I have used this product for over a year and am extremely satisfied. If you are experiencing hearing loss, I would highly recommend it. The return policy is very generous and you have no risk if things don't work out.

Good luck!

Dr. Mike

I've been an Eargo user for over 4 years, and recently updated to Eargo 7. The Neo Eargos were very good, but the 7 is a dramatic improvement in hearing and functionality. It provides options for different environments such as music, restaurants, normal, etc. that actually make a difference. For the first time, I am following conversations in a noisy restaurant setting. Customer service from Eargo is exceptional, and the audiologist consultation valuable. A high quality company in every respect.

The 6's are a definite improvement in sound over the previous versions I've had. Love that they're invisible and don't get in the way of wearing glasses. I'd definitely recommend them.

I have used hearing aids for 15 years now. I went through the expensive 'name brand' aids, then the cheap on-line 'behind the ear' aids and finally found Eargo. These are intermediate in price and were the first 'in the ear canal' aids I tried. I have used Eargos for about 6 years now and find them to be much better than the 'behind the ear' aids. I find the Eargos last 2 - 3 years, which is the life of the internal battery. I am now using Eargo 7s which are the best yet. I find them easy to use and maintain, and they give excellent sound quality. Customer service has always been great and they assist you in adjusting the aids to give optimum performance. I would strongly recommend Eargos to anyone with hearing problems.