Earl Coffee Avis 

I purchased a DF83V grinder from the eBay store which has a fault with the power switch. James was very helpful, arranging for a warranty repair, and staying in touch regarding parts availability, in order to minimise the turnaround time for the repair.

My first time buying from this company and it was a really positive experience. My package arrived the day after I made my order... which, I realise, was partly due to the fact DPD happened to be in my wee village that day - but nevertheless less the speedy dispatch was all the work of Earl Coffee.

I needed to ask a question and I received a helpful answer for their customer support within hours.

They seem to make a point of stocking only good quality, tried and tested items too. My espresso machine and tamper are both brilliant.

All in all I would recommend Earl Coffee to anyone and will certainly visit their site again if I need to make any coffee-related purchase in the future.

Fast delivery, everything as described. I have no complaints and Earl will be my go to coffee retailer from now on!

Great place to purchase items related to coffee. I forgot to add a promotional item, team were very happy to assist me after the order was completed.

Shout out to James for being understanding and immediate in his responses.

Great product, as described, prompt dispatch, quick delivery and excellent coms. Would definitely buy again with confidence.

Bought an Ascaso machine, and very happy. Great price, and super quick delivery. Earl Coffee folks really helpful too when I emailed them. Great stuff.

Purchased the D54 coffee grinder. Very quick dispatch/delivery. All setup and working.

First-class and speedy customer service
very helpful and knowledgable great products,
altogether a company worth reviewing...
Thank you Earl Coffee

Fantastic service and very quick dispatch.

The order arrived nicely packaged and on time. The customer service is fantastic. I had a small issue with one of the products and they replied promptly with instructions to diagnose and offering to have their service centre take a look at it. All responses were prompt and clear.

Excellent online service. Bought DF54 grinder and Earl Coffee were very helpful and efficient. Super fast delivery. Thank you 👏👏👏

Incredible customer service, went absolutely above and beyond to ensure I had everything I needed and really responsive communication.

I will absolutely be ordering from Earl Coffee again.

Will B

Excellent service, advice and guidance from James. Truly appreciate your efforts and for connecting me with a grinder that I've sought for a while. Wishing you the best.

Fast concise informative communication from seller. Great value product with fast delivery. What more does a buyer want!

Great customer service, purchased a porta filter at the Manchester coffee festival which wasn't compatible with my Espresso machine, support worked with me and I received a refund after sending the part back

Compared to dealing with plenty of companies nowadays, they were polite, quick and easy to deal with and I will be using them again.

Ordered a df54 tilted cup holder that didn’t arrive after 12 days of ordering. Contacted customer services and had a response from James who sent a replacement out the same day with a complimentary puck screen. The original and the replacement both then arrived on the same day.

Very good and speedy customer service and the holder works as intended.

The DF54 is a genuinely great coffee grinder at an affordable price. Great communication from the vendor and an overall really good experience. Will be keeping an eye out for new lines/stock.

No reply on the live chat for hours on end, good luck if you need anything post purchase. Avoid.