Earles Paint Avis 

240
TrustScore 4.5 sur 5

4,5

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Fantastic products and support. I use their Linseed Oil Paint for exterior wood and Masonry Paint. The latter paint ‘system’ of mixing the powder was new to me. It takes some getting used to and... Voir plus

Noté 1 sur 5 étoiles

Still waiting for a paint sample I ordered 8 days ago. I wouldn't normally leave a review for something like this, but they sent me a link to review, so I guess they want my feedback. Personally 8 day... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

First time user of earles paint but converted to the cause! Very easy to use after watching the help full video on the website and advice from David (tks). Primer coat and two coats of paint ga... Voir plus

Noté 5 sur 5 étoiles

Very helpful on the phone, excellent paint. The professional decorators who did the whole exterior in white masonry paint were doubtful at first but then converted. Still white white after 2+ years... Voir plus

À propos de l'entreprise

  1. Magasin de peinture
  2. Fabricant de peinture

Écrit par l'entreprise

TRUST IN TRADITION Our range of breathable interior and exterior paints do more than simply decorate. Free from plastics and harmful chemicals, they work in perfect harmony with traditional materials on everything from period properties to brand new builds. Containing the finest linseed, lime & minerals, our paints continue to nourish and protect long after application to give a lasting charm and character unmatched by modern paints. If you would like any further information or advice before choosing the perfect paint for your project, our friendly team is here to help.


Coordonnées de contact

4,5

Excellent

TrustScore 4.5 sur 5

240 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai d'une semaine

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4,5

Tous les avis

(240)

66 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 4 sur 5 étoiles

II wanted to know more about linseed paint…

I wanted to know more about linseed paint. I searched for suppliers, found Earles, requested a paint card and was sent one. I found the information it provided helpful.

12 décembre 2025
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Réponse de Earles Paint

Hi Richard. Thanks for taking the time to leave us your review. We hope you found a colour you liked.

Many Thanks
David@earlespaint

Noté 5 sur 5 étoiles

Great service

Great service. Fast postage. Paint sample colour looks good so will be buying a full size tin to use.

10 décembre 2025
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Réponse de Earles Paint

Thanks for taking the time to leave us such a positive review. We always like to hear from our customers about their experience with our company.

Many Thanks
David@earlespaint

Noté 5 sur 5 étoiles

It’s all good

Product was delivered as promised. Product itself seems excellent.
Two different colours used and both are excellent.

17 décembre 2025
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Réponse de Earles Paint

Hi Giles. Thanks for the great review and we are delighted that you are so happy with the colours.

Many Thanks
David@earlespaint

Noté 5 sur 5 étoiles

Great paints

Great paints, great service. I was so happy to be able to speak with a person, not a long process of pressing buttons.

4 décembre 2025
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Réponse de Earles Paint

Hi Nichola. Thanks for the review and we are always here at the end of the phone to help our customers with any queries.

Many Thanks
David@earlespaint

Noté 1 sur 5 étoiles

Smells terrible and gives cracked appearance

I made sure I used the claypaint within the 3 month date window - but it absolutely stank. Like a farmyard. My hallway absolutely reeks and the smell just won't go. The paint dried with a kind of cracked appearance and flaked off in places. Awful, and had caused a horrendous amount of extra work to try to put right. Avoid due to the heinous smell.

2 novembre 2025
Avis spontané
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Réponse de Earles Paint

Hi Sandra

Thank you for your feedback, we are always interested in our customers thoughts and experience in using our products. and we are sorry to hear you are so disappointed with our Natural Claypaint. Obviously, something has gone wrong here, and I will be in contact to get more information and try to understand what has happened with the application. We have sold thousands of litres of our Claypaint and and we don't want any disappointed customers.

David@earlespaint

Noté 1 sur 5 étoiles

48 hour delivery arrived 3 days late…

48 hour delivery arrived 3 days late completely messing up my work schedule. In fairness to Earles this appears to be completely Royal Mail/Parcelforce's issue and they kindly credited me the postage charge

3 décembre 2025
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Réponse de Earles Paint

Hi Steve. Thanks for the feedback. As indicated in your previous message Royal Mail seems to be having some difficulties with deliveries over the Christmas period, and its something we are keeping an eye on. Many Thanks

David@Earlespaint

Noté 1 sur 5 étoiles

Ordered 2/12/25 and as of 9/12/25 no…

Ordered 2/12/25 and as of 9/12/25 no sign of delivery.

2 décembre 2025
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Réponse de Earles Paint

Hi Nick.

Thanks for your feedback, we always like to hear back from our customers on their experience in using our company.

Unfortunately on this occasion, we have all been let down by Royal Mail. Your order was received on the 2nd of December we packed and dispatched from our warehouse on a 48hr tracked delivery on the the same day.

I just checked your tracking which seems a little vague. I will be in contact to discuss.

David@Earlespaint

Noté 5 sur 5 étoiles

Great service

Great service. Well packaged and finish is great. Used on timbers in listed building. Definitely recommend.

26 novembre 2025
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Réponse de Earles Paint

Thanks for leaving us such a positive review we are delighted that you are so happy with the service and the product.

Many Thanks
David@earlespaint

Noté 5 sur 5 étoiles

So responsive & so helpful can’t…

So responsive & so helpful can’t recommend Earle’s highly enough!

6 novembre 2025
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Réponse de Earles Paint

HI Sophie. Thanks for your feedback and we are delighted that you are so happy with our customer service.

Many Thanks
David@earlespaint

Noté 5 sur 5 étoiles

Excellent customer service

Very helpful staff who re-sent my item cost free after the Royal mail lost it (and denied all responsibility for doing so).

4 novembre 2025
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Réponse de Earles Paint

Hi Graeme. Thanks for taking the time to leave your review, and we are delighted that you received your order despite Royal Mail's best efforts to lose your order.

Many Thanks

David@earlespaint

Noté 5 sur 5 étoiles

Arrived quick..haven't used it yet.

Arrived quick..haven't used it yet.

6 novembre 2025
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Réponse de Earles Paint

HI Peter. Thanks for taking the time to leave us such positive feedback on your derlivery. We hope you liked using the linseed oil paint.

Many Thanks

David@earlespaint

Noté 5 sur 5 étoiles

Ordered some more paint as it is so good

Used this paint in both matt and gloss. I am extremely happy with it and would recommend it to anyone. There are different reviews from people using it, but as long as you do your prep right, then it goes on beautifully and leaves an amazing finish. But do not take my word for it, get some samples and try them. Please note that the gloss version of the paint reads differently from the matt samples on the colour chart, so please always test before committing to a big tin.

1 septembre 2025
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Réponse de Earles Paint

Hi Daria. Thanks again for leaving such positive feedback on our linseed oil paint products. We hope that you are delighted with the finished results.

Many Thanks

David@earlespaint

Noté 5 sur 5 étoiles

Very pleased!

Very pleased!
Ordered clay based paint in the afternoon and it was delivered the following morning, the paint itself looks amazing in the living room of our old cottage, far better than I was expecting! The information sheets that came with the paint were very helpful, the paint is great value... Love it!

7 octobre 2025
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Réponse de Earles Paint

Hi Steven. Thanks for taking the time to leave us your comments. It's great to hear from customers who have had such a positive experience using our company and we are delighted that you love the paint.

Many Thanks

David@earlespaint

Noté 5 sur 5 étoiles

Excellent product

Excellent product, swift delivery.

6 octobre 2025
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Réponse de Earles Paint

Hi Mike. Thanks for the positive feedback and we are delighted that you are so happy with the paint and swift delivery.

Many Thanks

David@earlespaint

Noté 5 sur 5 étoiles

Easy ordering online, great price

Easy ordering online. Clear instructions. Good price compared with similar products (silicate masonry paint). Readily accepted a swap when I realised the colour choice was wrong.

30 septembre 2025
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Réponse de Earles Paint

Hi Ian. Thanks for taking the time to leave us such positive feedback. Its always great to hear back from our customers on their experience using our company.

Many Thanks

David@earlespaint

Noté 5 sur 5 étoiles

Lovely paint and excellent customer…

Lovely paint and excellent customer service! Highly recommend!

1 octobre 2025
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Réponse de Earles Paint

Thanks for your positive feedback and recommendation. Its always good to hear back from our customers.

Many Thanks

David@earlespaint

Noté 2 sur 5 étoiles

Dissapointed

I ordered 3 buckets of mineral paint from this company. Disappointed with the paint so wanted to return 2 buckets for a refund, still unopen and new, FYA I am still within 14 days of delivery according to their T&Cs. Some guy called David emailed me back after a few days saying "Thanks for getting in contact. Yes we can either organise the return for you or you can return the items to us yourself. Cost for us to arrange either a collection or return labels which will be £10.00 plus VAT. Let me know what you would like to do and we can get a collection or return labels organised for you if required. Kind Regards, David". So I emailed back confirming £10 + VAT is fine and that I would like them to organize the return label. It's been 2 weeks and nothing. I emailed them a few times again and again but no reply. What is going on? Order #8230 & #8759. Also, with regards to the quality of the paint, I am disappointed as the paint is definitely not smooth. I did everything as per instructions, 1:1 ratio with water, properly mixed, surface primed etc. They say to use within 2 hours once mixed. I don't know how is that possible because this paint dries too quickly and it isn't workable after 15-20 minutes. After 20 minutes it thickens up like a dough and it's too thick to apply evenly or smoothly, leaving the painted area look rough and rustic. Quite disappointed with this company. Can you contact me back and organize the return label so I can return the unused paints for a refund???

5 septembre 2025
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Réponse de Earles Paint

Hi and thanks for the feedback we are always interested in our customers experience positive and negative it all helps. I would just like to apologise for the delay in organising the return. Its something we will have to look at improving how we organise our returns with a more structured system.

As for the paint application we were disappointed to hear that you were unhappy with the finish, if customers are experiencing any difficulty in application or using our paints, we are always here for help and advice on application, different surfaces can affect the application of the paint. Thanks again for you feedback and we are sorry you have not had a positive experience.

David@earlespaint

Noté 5 sur 5 étoiles

Good

Product as described. No problems.

5 septembre 2025
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Réponse de Earles Paint

Hi Ally

Thanks for taking the time to leave us your review. We love hearing back from customers with their experience using our products.

David@earlespaint

Noté 5 sur 5 étoiles

Excellent super quick delivery time

Excellent super quick delivery time, goods arrived extremely quickly

8 septembre 2025
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Réponse de Earles Paint

Hi Mick. Thanks for taking the time to leave us your positive feedback on your quick delivery.

Many Thanks

David@earlespaint

Noté 5 sur 5 étoiles

Great advice

Great advice. Fast delivery and great product

1 septembre 2025
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Réponse de Earles Paint

Hi Richard. We are delighted to hear that you were so happy with the advice you received and also products and delivery.

Many Thanks

David@earlespaint

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