Fantastic products and support. I use their Linseed Oil Paint for exterior wood and Masonry Paint. The latter paint ‘system’ of mixing the powder was new to me. It takes some getting used to and... Voir plus
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Still waiting for a paint sample I ordered 8 days ago. I wouldn't normally leave a review for something like this, but they sent me a link to review, so I guess they want my feedback. Personally 8 day... Voir plus
L'entreprise a répondu
First time user of earles paint but converted to the cause! Very easy to use after watching the help full video on the website and advice from David (tks). Primer coat and two coats of paint ga... Voir plus
Very helpful on the phone, excellent paint. The professional decorators who did the whole exterior in white masonry paint were doubtful at first but then converted. Still white white after 2+ years... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
TRUST IN TRADITION Our range of breathable interior and exterior paints do more than simply decorate. Free from plastics and harmful chemicals, they work in perfect harmony with traditional materials on everything from period properties to brand new builds. Containing the finest linseed, lime & minerals, our paints continue to nourish and protect long after application to give a lasting charm and character unmatched by modern paints. If you would like any further information or advice before choosing the perfect paint for your project, our friendly team is here to help.
Coordonnées de contact
Unit 3B, Berwick Road Industrial Estate, NE71 6AH, Wooler, Royaume-Uni
- 01668263974
- enquiries@earlespaint.co.uk
- earlespaint.co.uk
4,5
Excellent
240 avis
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A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
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The best customer service I’ve ever…
The best customer service I’ve ever experienced. They know their stuff too. Great quality of paint. Highly recommend
28 août 2024
Réponse de Earles Paint
Hi Katie.
Thank you so much for taking the time to send us such a wonderful review!
Best wishes
From all at Earles Paint.
Excellent delivery service
Excellent delivery service,
First coat is on and excellent coverage
9 août 2024
Réponse de Earles Paint
Hi Heather.
We are delighted to hear about your positive experience with our Masonry paint.
Have a great day!
From all at Earles Paint.
Excellent service and understanding
31 juillet 2024
Réponse de Earles Paint
Hi Graeme.
Thank you for leaving us a 5 star review!
We endeavour to help with all questions and pleased that we could be of assistance.
Have a great day!
Nothing Arrived
I ordered in March. There was some (pleasant and courteous) contact from them over the next couple of weeks because of their (not my) concern re. the longevity of the colour on offer/ordered, but as far as I was concerned the order was going ahead. I can find no record of a Despatch Notice. I did not receive notice of an order cancellation or refund. I have raised several queries over the months as to what happened/is happening. In June I was told the item was returned (not by me) to the manufacturer (?). Nearly five months or so later am none the wiser (despite several e-mail promises that they would follow this up) and have received neither paint nor an explanation.
I have given two stars because of the pleasant initial service and conversations but am in reality very disappointed.
16 avril 2024
Réponse de Earles Paint
Hi Ian. Thanks for the time you have taken to leave your feedback. Its always good to hear from our customers regarding their experience in dealing with our company and in this instance we are disappointed that we have let you down and we can only apologise for not resolving this sooner.
I think we initially contacted you regarding the limewash as any limewash that uses blue pigments must be used quickly as the blues are unstable and will turn grey in the liquid product if left for any length of time.
This Limewash was despatched on the 3rd of May and returned to us 15th. Obviously this wasn't communicated back to me and you contacted us on the 21st June to ask us about delivery.
This is when I first realised there had been an issue with delivery and with the delay the Limewash would have to be remade due to the blue pigment before being sent out again.
I think this has been a valuable lesson for us and shows that we really need to put a more robust system in place for dealing with these sorts of issues especially when we are extremely busy as relying purely on memory to deal with this has unfortunately not worked.
Again I can only apologise and I will be in contact to resolve your order. Kind Regards David@Earles
Fest delivery which was really…
Fest delivery which was really appreciated. The lime wash was great quality with excellent coverage.
31 juillet 2024
Réponse de Earles Paint
Hi Richard. Thanks for taking the time to leave such a positive review of our limewash. It's great to hear from our customers on their experience using our products. We hope you are pleased with the final results. Regards David@Earles
Réponse de Earles Paint
Hi Chris. Thanks for the feedback and we are delighted that you are so happy with the paint and the service. Regards David@Earles
Easy ordering
Easy ordering, website user friendly, delivery on time and not too costly. A great shopping experience.
5 août 2024
Réponse de Earles Paint
Hi and thanks for leaving us a 5 star review of our company. Its great to hear from customers who have had such a positive experience. Regards David@Earles
Great paint products
Always get helpful advice from this company regarding best paint to use for different situations.
5 août 2024
Réponse de Earles Paint
Hi Sharon. Thanks for taking the time to leave us your positive feedback. We're delighted that you are so happy with our help in choosing the best products for your projects. Regards David@Earles
Fast delivery, great cost effective alternative for painting lime render
Fast delivery, great product. Takes a little longer to apply than the ready mixed equivalents but gives a great traditional finish and much cheaper without losing quality. Highly recommend if you're painting on lime render or need something highly breathable. Just read the instructions and trust the curing process.
29 juillet 2024
Réponse de Earles Paint
Hi Sarah. Thanks for taking the time to leave your review of the product and the application process. Your right patience is the key to our Masonry Paint Product. It needs to cure and this can take a number of days. We are delighted that you are so happy with the final results. Kind Regards David@Earles
Easy to do business with
Easy to do business with. Easy to order. Great communication and great product.
25 juillet 2024
Réponse de Earles Paint
Hi Timothy. Thanks for taking the time to leave you review. Its great to hear from customers who have had such a positive experience. Kind Regards David@Earles
Réponse de Earles Paint
Hi Julia. Thanks for taking the time to leave us your feedback. We are so pleased that you had such a positive experience with the products and also our customer service. We are always here to help customers choose the right products. Kind Regards David@Earles
An excellent product delivered promptly.
11 juillet 2024
Réponse de Earles Paint
Hi David. Thanks for taking the time to leave us your feedback. We are delighted that you are so pleased with the product and the delivery. Kind Regards David@Earles
Dear Earles Paint,
Dear Earles Paint,
like to send you a quick Thankyou,
Purchased your paint from your website.
Excellent postage arrived with me next day and well packaged.
Product itself is fantastic. Covered well and 10 litres did 3 coats with a little to spare for touching up if needed.
lovely textured finish and the colour as expected . Sandpiper. Exterior Limewash.
Looks dark when first applied but dries a lot lighter.
Thankyou and will use again. Recommended to admirers.
25 juillet 2024
Avis spontané
Réponse de Earles Paint
Hi Andy
Thanks for taking the time to leave us your valuable feedback we are delighted that you are so pleased with the product the delivery and the admirers. Its great to hear that you have had such a positive experience. Kind Regards David@Earles
Simple and speedy :) paint coverage…
Simple and speedy :) paint coverage really nice too
4 juillet 2024
Réponse de Earles Paint
Hi
Thank you for your 5 star review!
Have a great day!
Carol@earlespaint.co.uk
Réponse de Earles Paint
Dear Mr Dexter,
Thank you for taking the time to leave us a 5 star review!
Kind regards
Carol@earlespaint.co.uk
Arrived quickly.
27 juin 2024
Réponse de Earles Paint
Hi Amanda,
Thank you for your 5 star review!
Have a great day!
Carol@earlespaint.co.uk
The service is second to none
The service is second to none! Full of advice and so helpful.
AND the paint is great too!!
8 juillet 2024
Réponse de Earles Paint
Hi Stef,
Thank you so much for leaving us a wonderful 5 star review!
Happy painting!
Carol@earlespaint.co.uk
Does what it says in the instructions
Does what it says in the instructions
Be sure to read and follow them!
Excellent finish.
Be sure to wipe off any spills and splashes quickly.
26 juin 2024
Réponse de Earles Paint
Hi Barbara,
Thank you for taking the time to leave us and potential customers such valuable feedback.
Best wishes
Carol@earlespaint.co.uk
Excellent paint but needed to chase
Excellent paint but needed to chase for delivery took 12 days and a reminder
24 juin 2024
Réponse de Earles Paint
Hi Nick. Thanks for taking the time to leave your feedback. Its always great to hear back from our customers with their experience.
We are delighted that you are happy with the paint and we do apologise for the extended delivery. All our products are handmade and production has caused an issue for us for some products over the summer and we are obviously working to fix bottlenecks in our system so we can get orders out as quickly as possible. But we hope that you are pleased with the final results. Kind Regards David@earles
Impressive
Robust, well-designed packaging with helpful instructions, and rapid and secure delivery. Impressive.
4 juillet 2024
Réponse de Earles Paint
Hi David,
We are delighted to read your wonderful review!
Thank you
Carol@earlespaint.co.uk
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