East Coast Motorhomes Avis 

68
•
TrustScore 4.5 sur 5

4,7

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Noté 5 sur 5 étoiles

We were motorhome virgins and cannot thank Jon and his staff for all their help and advice. We were able to visit and choose which motorhome was the most suitable for our needs. The entire process w... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

We collected the Motorhome from King's Lynn on the 21st May and sett off on our travels through France touching the Geneva border through the Alps then down to Mont Clar before the return via the Atla... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Our first ever motorhome holiday. The vehicle was brand new, so spotless. Has everything we needed to enjoy our holiday. My husband is 6ft tall and managed perfectly well in the shower.l, and moving a... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Fantastic 2 weeks in the motorhome. Thanks to Jon and Bron for all their help as never had one before. Great explanations before and on pick up and help during our holiday. Very clean and good facil... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Agence de location de mobilhomes
  2. aussi dans
  3. Agence de location de camping-cars
  4. Location de vacances
  5. Logement meublé
  6. Service d'hébergement de vacances

Écrit par l'entreprise

We provide Self Drive Hire of Luxury Motorhomes for UK or EU Travel. With unlimited mileage, the locations choices are endless. We have availability in 2 to 4 berth vehicles. We exclusively use Roller Team; choose from a T-Line 590, T-Line 740 or Zefiro 696. Our dedicated team are on hand 24/7 whilst you are away to help with any queries. We carry out a full handover showing you how to use the Motorhome, ensuring even those with little to no experience are confident in using the vehicle. Our booking process is quick and easy, with only 1 phone call your hire can be in place!


Coordonnées de contact

4,7

Excellent

TrustScore 4.5 sur 5

68 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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4,7

Tous les avis

(68)

1 avis reçu au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

This company offers excellent…

This company offers excellent motorhomes at great prices, and their staff is both amiable and supportive. We have rented from them twice and would gladly return in the future.

28 décembre 2025
Avis spontané
Noté 5 sur 5 étoiles

Very good

Friendly, helpful firm. Good Motorhomes and prices good. Second time we have hired from them and would do so again.

15 septembre 2025
Avis spontané
Noté 1 sur 5 étoiles

Disappointing service

We are very disappointed with the motorhome and even more disappointed with the company. Firstly when you book a motorhome you put down an £800 deposit on top of your hire fee. It has taken 7 days to get this back. That’s not on as the van was returned immaculate . When we arrived at our destination I switched the interior lights on and the battery went flat in 5 minutes. At that point we had no hook up so it was a real problem .I messaged the office and was told only the boss could help so he would phone me. He did and said what’s up as I’m in a restaurant in Spain on holiday. I explained and he said he would send someone over with a battery the next day. We had 28 hours with no power unless we ran the engine on the van, much to the annoyance of everyone around us. Fortunately someone didnt arrive the next day and we were offered there hook up. The battery arrived and didn’t fit so it was a blessing that we were able to get the hook up. After 2 days the door handle on the outside of the motor home broke. We had to get in through the cab and open the door from the inside every time. All very inconvenient. So when I returned the motor home I was told the boss would contact me so I presumed he was still in Spain. He didn’t so I text him. I asked for compensation and he basically wasn’t bothered, he said these things happen. They do but apologies and compensation should happen if they do. And the company should have some sort of nationwide motor home repair service in place. The RAC breakdown doesn’t cover the living space. Just a good thing we weren’t in Scotland.
I didn’t say I would give a bad review unless you compensated me. I actually said “ I will wait for your response before reviewing my experience “ look back through your messages. Also don’t quote a passage from the Bible when you have clearly lied.

29 août 2024
Avis spontané
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Réponse de East Coast Motorhomes

Mr Claxton
Firstly, and foremost, we are sorry you were disappointed with the motorhome and with the company as this is the first time in four years, we have had an unhappy customer
And surprised on the one-star negative review, when we have over 60 five-star reviews.
And to be fair you actually told me if I did not give you any compensation you would write a negative review
So I would just like to pick up on your points.
The holding deposit is an insurance requirement, and at £800.00 its very competitive compared to other hire companies.
This was paid was paid back to you within the time frame of our T&C’s , it does state in out T&C’s that it can take up to 5 working days to reach your bank depending who you bank with.
I agree with you that the leisure battery was faulty, but we did not know this until you informed us of this on the first evening of your hire.
Yes, I was in Spain at the time, not sure what this has to do with your review, as I am allowed holidays like you are, I called you at around 9.30 in the evening as this was when I first heard that you had an issue.
I spoke to you and done everything in my power to help you with the issue that evening, and on the phone, you said it was fine and even said sorry to disturb your evening.
I got one of my fitters to travel to you on the site you was at over 70 miles away, the very next day, early afternoon, not 28 hours later to fit a new battery.
You did actually call me and said do not worry about him coming now as you have hook up, but I said no he is only 20 minutes away now and we would like to sort it for you.
Unfortunately the battery was slightly to large , but it would fit ok and solve the issue but you refused to have it fitted .
As for the door handle , yes it did become stiff , but it still worked , I did message you and apologies for this , and I did say it was a bit out of my control.
Like I said at the beginning you are trying to get compensation for something there really is not worthy of compensation and certainly does not warrant one star negative review.
Proverbs 4:23

Noté 5 sur 5 étoiles

East Coast Motorhomes 5⭐️

East Coast Motorhomes are great to deal with.
They’re a family run business, with various family members involved day-to-day which makes all the difference to customer service, transparency and being on it.
They were also flexible on an early pick up for a small extra charge.
We unfortunately damaged the motorhome during our hire (accidents do happen) and they couldn’t have been more decent and relaxed about it.
They also didn’t automatically keep the security deposit and worked hard to find a solution/fix which returned nearly half of our deposit back to us rather than keeping the difference.
This sort of honesty and straightforward transparency is rare these days so I can’t thank these guys enough.
It was hugely appreciated.
Regarding the Motorhome experience, just brilliant. New Motorhome, in great condition, very clean and presented very well, everything you need for a week or weekend away and an excellent handover and operation briefing.
Can’t recommend East Coast Motohomes enough 5⭐️/5
We will be back.
Thank you!

29 juillet 2024
Avis spontané
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Réponse de East Coast Motorhomes

Hi Mark,

Thank you for the lovely review. We are pleased you enjoyed your motorhome experience and was happy with our service. We look forward to welcoming you back in the future!

Best Wishes,
Bronny

Noté 5 sur 5 étoiles

T-590

My first time hiring (and driving) a motor home. Great hand over, very thorough. Impeccably clean. Well equipped. Very comfortable. Can’t wait to hire it again!

25 juillet 2024
Avis spontané
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Réponse de East Coast Motorhomes

Hi Lucy,

Thank you for the kind comments, we hope you enjoyed your Motorhome experience and look forward to welcoming you back!

Best wishes,
Bronny

Noté 5 sur 5 étoiles

Hiring a Motorhome

This is the second year we have taken one of East Coast Motorhomes, again the whole experience of picking up and dropping off the vehicle was easy and straight forward, with the help of Bronny. The Motorhome was clean and in good condition which made our two week trip to Scotland more enjoyable.
10/10 from us and would highly recommend East Coast Motorhomes to anyone

Thanks again

Martin & Anne

20 mai 2024
Avis spontané
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Réponse de East Coast Motorhomes

Hi Martin,

Thank you for the lovely feedback, we are pleased you again enjoyed your Motorhome experience.

Best wishes
Bronny

Noté 5 sur 5 étoiles

Stress Free Motorhome Hire

We collected the Motorhome from King's Lynn on the 21st May and sett off on our travels through France touching the Geneva border through the Alps then down to Mont Clar before the return via the Atlantic coast Le Man etc. The Motorhome was both comfortable easy to drive easy to set up and all instructions prior to travel easy to follow allowing us a stress free 3 week holiday knowing we had support the whole way if necessary! I would recommend East Coast Motorhomes to anyone (and we have been!) for an easy to use stress free professional hire! you won't be disappointed.

21 mai 2024
Avis spontané
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Réponse de East Coast Motorhomes

Hi Richard,

Thank you for the great comments. We are pleased you enjoyed your Europe Motorhome experience!

Best wishes,
Bronny

Noté 5 sur 5 étoiles

Amazing

Bronny and Jon were amazing to deal with and so helpful. They could do enough to help.
The motorhome its self was beautiful.
My family had the best time.

1 juin 2024
Avis spontané
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Réponse de East Coast Motorhomes

Hi Josh,

Thank you for the great feedback. We are pleased you and your family enjoyed your experience!

Best wishes,
Bronny

Noté 5 sur 5 étoiles

Take this as your recommendation

We have hired from East Coast Motorhomes twice now. They arnt our closest and we have to travel a decent time to get to them. But it’s worth it, from the very first enquiry to the end of the holiday it was a smooth and clear communication, being a novice everything was explained in simple user friendly terms. The prices quoted are all inclusive meaning no surprise costs etc. the handover with the lovely people at East Coast is simple and quick. They see it all from a consumer point of view and this is very refreshing. The Motorhomes themselves are fantastic, we have had two different ones and both have been amazing and easy to use and drive. We are in the process of booking for next year. Top top company. Have perosnally recommended to friends and family so hope this review counts as a recommendation too

12 février 2024
Avis spontané
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Réponse de East Coast Motorhomes

Hi Darren,

Thank you for the really kind feedback. We are so pleased you were happy with the Motorhome Hire experience again, we appreciate you travelling to us for this! We very much look forward to welcoming you back next year!

Best wishes
Bronny

Noté 5 sur 5 étoiles

Well done

We had a lovely time in the motorhome we had. The pick up was very easy and the van was very clean and ready for use. Although we had bad weather it didn't matter we had a relaxing time. The temperature got lower but I managed be able to step the heating up with no problem. If you were looking to rent a motor home I would definitely recommend this company. Many thanks to Bron for all her patience and her very friendly manner.

11 octobre 2023
Avis spontané
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Réponse de East Coast Motorhomes

Hi John,

Thank you for the great feedback. We are pleased that despite the weather you enjoyed your holiday. We hope to see you again.

Kind Regards,
Bron

Noté 5 sur 5 étoiles

Great motorhome with helpful and professional customer service

I booked with East Coast motorhomes having read reviews for several hire companies and wasn't disappointed. They were really helpful when I need to change our hire date. The motorhome was in very nice condition and fully cleaned on collection. It also included everything we needed within the price without any hidden extras - including bedding, towels, table, chairs etc. The introduction to the features was very comprehensive. Overall a great motorhome and customer service. Would definitely use again and recommend to others.

7 octobre 2023
Avis spontané
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Réponse de East Coast Motorhomes

Hi David,

Thank you for the kind comments. We are pleased you were happy with our service and hope to see you again in the future.

Kind Regards,
Bron

Noté 5 sur 5 étoiles

Excellent Service

EastCoastMotorhomes.co.uk was a very professional company to deal with when booking my family's holiday. The motorhome is of the highest quality and is extremely clean and tidy on collection. Also included was all the pots, pans, plates, cutlery etc for us to enjoy our stay in the motorhome. There was also a nice table and chair set in the back storage area for us to enjoy when we arrived at our destination. There is plenty of room to bring your own bits to if you feel you need to. The customer service was brilliant, should any issues arise on our stay we was given a number to contact and it would be dealt with asap. This wasn't needed for my trip but very handy to know.

21 août 2023
Avis spontané
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Réponse de East Coast Motorhomes

Hi Michael,

Thank you for the great review, we are pleased you were happy with the quality of our Motorhome and the service. We hope to see you again in the future!

Kind Regards,
Bron

Noté 5 sur 5 étoiles

Highly recommend hiring from East Coast…

Highly recommend hiring from East Coast Motorhomes. From start to finish their customer service was outstanding … friendly and professional. Arriving to collect our van we were blown away, it was spotlessly clean like a brand new vehicle. We were given lots of advice on how everything worked, so when we drove away we were fully confident. The motorhome was filled with everything we could need for our trip. The beds were made up with great quality bedding, and towels laid out like were were in a hotel room. The icing on the cake was the bed itself - the comfiest bed I’ve ever slept on in a motorhome. The dropping off process was just as slick. We will definitely be using these guys again. Couldn’t find anything to fault about the whole process or the motorhome.

27 juillet 2023
Avis spontané
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Réponse de East Coast Motorhomes

Hi Ali,

Thank you for the really kind feedback. We are so pleased you were happy with our service and the quality of the Motorhome (especially the bed!), and look forward to seeing you again in the future.

Kind Regards,
Bron

Noté 5 sur 5 étoiles

Goodwood FOS Trip - Great Motorhomes

East Coast Motorhomes service and product is great. We hired 2 of their motorhomes for Goodwood FOS 2023 and they certainly upgraded our experience (we used to camp in tents) with everything you need on board it's so easy. Also a nice touch with the motorhomes being automatic! Highly recommend!

12 juillet 2023
Avis spontané
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Réponse de East Coast Motorhomes

Hi Ben,

Thank you for the great feedback. We are happy you enjoyed your experience.

Kind Regards,
Bron

Noté 5 sur 5 étoiles

A fantastic experience from start to finish

A fantastic experience from start to finish. Great customer service when booking and then the best hand over talk from Bron. Clear and simple which gave us great confidence in using the motor home from the start. Great service when bringing it back and just an all round great customer experience. Thoroughly recommend both the motor home and the service.

23 juin 2023
Avis spontané
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Réponse de East Coast Motorhomes

Hi Lis,

Thank you for the lovely feedback. We are pleased you were happy with your experience and our customer service.

Kind Regards,
Bron

Noté 5 sur 5 étoiles

Motorhome Dream!

First motorhome experience for us... will definitely repeat! Fantastic motorhome, service and communication. Thanks East Coast team!

10 juin 2023
Avis spontané
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Réponse de East Coast Motorhomes

Hi Lou,

Thank you for the kind comments. We are happy you enjoyed your experience and can't wait to see you again next year!

Kind Regards,
Bron

Noté 5 sur 5 étoiles

Excellent service from Bron

Excellent service from Bron. Clean motorhome with everything you need for a holiday. Automatic drive with good MPG. Very happy with everything. Only one suggestion, the motorhome could do with wing mirror protection covers. Would thoroughly recommend this company to use

27 mai 2023
Avis spontané
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Réponse de East Coast Motorhomes

Hi Michele,

Thank you for the kind review. We are pleased you were happy with everything, and take all comments on board.

Kind Regards,
Bron

Noté 5 sur 5 étoiles

Noddy's Norfolk Adventure

Thank you ECM for making our first motorhome holiday so straightforward. The whole process was easy and nothing was too difficult. Bron and Jon were very helpful and provided useful WhatsApp support with videos to remind us of how to use controls. The motorhome (we named it Noddy) was really well equipped with everything we needed. It was clean and comfortable. We were even able to take our dog with us. We would highly recommend ECM and I have done so already. Now thinking about where to go on our next trip. Many thanks.

1 juin 2023
Avis spontané
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Réponse de East Coast Motorhomes

Hi Sarah,

Thank you for the lovely comments. We are so pleased you enjoyed your Motorhome experience and were happy with our service. We look forward to seeing you again.

Kind Regards,
Bron

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