EasyStaff Payroll Avis 126

Dear Team,

I would like to express my sincere and highest appreciation to your support specialist, Juan, for his outstanding assistance in resolving a critical situation.

I am extremely grateful to Juan from the EasyStaff Support Team for his exceptional professionalism, persistence, and genuine involvement in solving a complex issue I faced.

The situation concerned an payout. Juan did not limit himself to standard or template responses. Instead, he took the time to thoroughly understand the issue, showed initiative, promptly coordinated with the finance department, and personally monitored the process to ensure that the payment was completed on the same day.

His actions went far beyond standard customer support. Juan demonstrated empathy and a clear understanding of how critical timing was in this case, took full ownership of the situation, and achieved a successful outcome where the system itself could have failed. This level of commitment not only resolves individual cases but also builds invaluable trust in the EasyStaff brand.

I am confident that employees like Juan are a key asset to the company, and his contribution fully deserves the highest recognition from management.

Kind regards,
Dmitry

Nothing to say

Good do good

I like how they give choice independence....I'm greatfull

Honest helping me your company

Great service, easy and fast transfers to freelancers. My reccomendations.

Good service, responsible, low rates

Hey so happy

Alot of information an experience
Its best

I have used easy staff payroll for few days. It is easy to use and helps me calculate salaries and generate payslips quickly. I feels Luke it saves me time and reduces errors, However u think it can improve by adding more reporting options

Their fees don't match the ads on their website; it's not a fixed $45. It's like 7%. Also, cryptocurrency deposits simply don't work. They reject any cryptowallet, claiming to use AMLbot for checks. Reject even when it passes with a green light.

UPD. They were asked and didn't provide an example of a wallet that would actually pass their "check with other tariff". They declined a wallet that is marked as "green", being from a known CEX, so it cannot become not green by adding "extra databases" or "changing tariffs". They suggested using other payment methods with 7% or higher fees instead.
Having said that, it's hard to believe they actually accept any payments in stablecoins.

Отличная платформа
Но разочаровал немного курс обмена USD RUB, в остальном всё ок!

The site is easy to access and cool, the company is doing great by trying bring freelancers together....

Great so far love it.

As a freelancer you will pay 8,5% min from the initial check your client will send you, despite that the service is advertised at 6% fee. The app interface is irritating and doesn't meet the modern UX standards. After having some in depth experience with Deel, Xero, and other global payroll apps, EasyStaff looks weak and pointless given the fees. Even locally in Russia, it looks like there are a few better alternatives, which I'm going to explore.

High variable fee (3%). It would be better to lower the fixed fee for the second and further transactions in a month. Long manual processing. The platform LetDeel takes 5 minutes to top up the balance from our US account through AHC. It took 4-5 days here.

Many thanks to the EasyStaff team for their help in accepting payments from my customers around the world. I was pleasantly surprised by the low fees and prompt support. Good luck in your development!

When we started working with freelancers, we underestimated how complicated payments would be. Every country seemed to have its own rules, and we spent way too much time trying to figure it all out. EasyStaff took that burden off our plate. The setup was quick, and now payments are no longer something we have to stress about. Makes working with freelancers so much easier.

When exchanging currency, the screen shows yesterday's rate, which is not relevant at the moment. As a result, a negative result was obtained. Contacting support did not give any results, only apologies.