eatneobites.com Avis 

64
TrustScore 5 sur 5

4,8

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

I ordered these because I love muddy paws rescue and all that they do to provide safe, permanent homes for dogs across the country. I was really excited to see that they’d branched out to the treat ma... Voir plus

Noté 5 sur 5 étoiles

My weim Lady loves the topper and treats. She is usually picky if there isn't raw mixed with her food, but with the topper she eats right away and its a much cheaper alternative for the extra protein.... Voir plus

Noté 4 sur 5 étoiles

I received the wrong items (sent 2 bags of biscuits, vs. the powder supplement/topper). But a few days later, we received the correct products in the mail, and an email with apologies from the company... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

My dogs are loving the topper and the treats. I’m so glad they partnered with Viz Whizz. We enjoy doing the Austin meet ups and first learned about Neobites from another Vizsla owner. Shipping was v... Voir plus

À propos de l'entreprise

  1. Fabricant de produits alimentaires

Écrit par l'entreprise

Neo Bites is on a mission to save the two things humans can't live without: Pets and Planet Earth. We make dog supplements powered by whole-food ingredients and supercharged by cricket protein. Proudly made in small batches with love in Austin, TX.


Coordonnées de contact

4,8

Excellent

TrustScore 5 sur 5

64 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,8

Tous les avis

(64)

1 avis reçu au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Our dog has been eating NeoBites her…

Our dog has been eating NeoBites her whole life! She watches and waits patiently while we sprinkle it on her food at mealtime.The treats smell so good sometimes I am tempted to try one. She LOVES all of it and she is so healthy! Placing the order is always easy and the delivery is timely. Thank you NeoBites!!

1 septembre 2024
Noté 5 sur 5 étoiles

Great products and excellent customer service!…

My dog absolutely loves these treats and she is a very picky eater! In fact, all the dogs in my building love them so I gave a back to the doormen to distribute since they always give out treats when the dogs come back from their walks. I also sprinkle the powder for skin on my doggo's food and she loves it too. The packaging is beautiful too and does a great job of keeping the product fresh.

I'm really happy a high quality cricket based product like this one exists. A vet recommended cricket protein food a couple of years ago as my dog had some stomach issues periodically. All those issues went away when I switched to cricket based food for my dog.

Special shout out to the customer service which is first rate and incredibly responsive. I had some issues with the web site as my subscription refilled an order while I still had some product remaining. I thought I'd made a change to the timing of the subscription but I clearly hadn't been successful in doing so. I emailed the company and was immediately reimbursed. So kind!

9 février 2024
Logo de eatneobites.com

Réponse de eatneobites.com

Thanks so much for your awesome review and so happy to hear how much your dog (and neighbor dogs) are enjoying!

Noté 5 sur 5 étoiles

Great for picky eaters

I don't know how they do it, but our dog has always been a picky eater and now he loves his meals. The meal topper is amazing.

11 décembre 2023
Logo de eatneobites.com

Réponse de eatneobites.com

Thanks, Evan! So happy to hear that your pup loves Neo Bites.

Noté 4 sur 5 étoiles

They made it right!

I received the wrong items (sent 2 bags of biscuits, vs. the powder supplement/topper). But a few days later, we received the correct products in the mail, and an email with apologies from the company, and they insisted we keep the 2 bags of biscuits. I've ordered from Neo Bites many times, and LOVE their toppers. This was the first time they have made such a mistake, and they made it right very fast.

8 novembre 2023
Logo de eatneobites.com

Réponse de eatneobites.com

Glad we were able to make this right! Apologies again for sending the wrong order the first time around -- hopefully you and your pup love the biscuits as much as the toppers!

Noté 5 sur 5 étoiles

My first order went missing

My first order went missing. I emailed 2 times with no answer. Unfortunately, they provide no other way to contact customer service - so I googled Neo Bites phone number. Scrolled way down and found an Austin based number, 512 area code, so I called it and got a voicemail. It was clearly a private cell. So I took a chance and texted 2 screen shots of my original order and the shipment without a delivery listed. The reply I got was kind, he stated the number was no longer associated with the company, but he would forward my concerns to the appropriate contact. He did just that and I had someone from Neo Bites send me an email apologizing and taking immediate steps to reship my lost order. She explained the company had changed hands and the emails were getting lost in the mess. So, all in all, I am very pleased with the company and the product are amazing! I recd my first bag as a gift and decided to order when it ran out, so I definitely recommend the products. My one upgrade would be to allow better contact for the client. Email is fine, but not providing a phone number ANYWHERE on the site feels like a miss, especially when you’ve attempted to communicate via email, not once but twice and are needing additional support. I originally gave a 1 star, but have changed it to a 5 star simply because of the quality and speed of customer service once somebody knew I needed help.

29 juin 2023
Logo de eatneobites.com

Réponse de eatneobites.com

I'm glad we could resolve our shipping mishap. Thank you for sticking with us and loving our product. We've corrected the contact info so this won't happen again.

Noté 5 sur 5 étoiles

This product is amazing

This product is amazing. My fur baby has had skin itching issues for years. I've tried everything to help her and nothing worked. Nothing the vet did worked. I found out about neobites when I adopted a pet. There was a free sample in the welcome package for my new pet. I tried it for my fur baby (Tutu) and within about a 1/2 hour she stopped scratching, she stopped crying because she was so miserable and she went to sleep with no scratching. This is the best product I have ever used. I have my other pets on It now and I've told all my friends about it. Thank you for creating this fantastic product.

9 mai 2023
Noté 5 sur 5 étoiles

My doggies love these !

I had a great experience ordering these treats for my doggie :-). Why did I have a great experience; my order was easy to process and delivery was quick! Thank you - my doggies love them :-)!

20 février 2023

L’expérience Trustpilot

Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.

Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.

En savoir plus sur le parcours des avis sur Trustpilot.

Voici 8 conseils pour écrire des avis de qualité.

La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.

Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.

En savoir plus