eatroyo.com Avis 19

TrustScore 2 sur 5

2,1

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus


Coordonnées de contact

2,1

Bas

TrustScore 2 sur 5

19 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 1 sur 5 étoiles

These taste awful

These taste awful. They taste like spongy cardboard. I bought a variety pack and they all taste the same. Very disappointed. Their reviews must be paid for or they have a way of deleting negative reviews?? Do not waste your money. I ended up throwing them out.

20 avril 2026
Avis spontané
Noté 1 sur 5 étoiles

Moldy bagels and moldy service

As others have stated, the flavor is very bland.

I bought 4 bags back in March 2026, 2 everything and 2 cinnnamon raisin.

Within a week, even being refrigerated, after having 2 bagels out of the bunch, the rest were moldy.

I sent an email and included pictures.

I told them how to contact me and have not gotten a call back.

1 mars 2026
Avis spontané
Noté 2 sur 5 étoiles

Quality control way down.

So, the website is tricky, and it tricked me again into a subscription, so watch it!!! I tried to cancel RIGHT AWAY but they said I couldn't. When I thought I had cancelled, I created a new order (by mistake obviously), so I just got a delivery of 12 packs of plain bagels, and I just had to microwave the first one I opened to soften. Ummmm, not ok. The quality control has gone wayyyyy down. NOT OK. Having to microwave a "fresh" bagel??? NOT OK.

3 avril 2026
Avis spontané
Noté 1 sur 5 étoiles

Purchased several different Royo…

Purchased several different Royo products. ALL were HORRIBLE. Wish I could get my money back. Better to buy a bag of sawdust, because it's less expensive and tastes the same. I wish the owners of Royo would read this

3 mars 2026
Avis spontané
Noté 4 sur 5 étoiles

I have tried to cancell my orders

I have tried to cancell my orders. I am 1 person & my family doesn’t want.
I find this bread raises my blood sugar. Please cancel
Order #1180043
User 868180295030
Today’s date is 2/17/2026
Barbara Selfridge
913-485-8750

2 janvier 2026
Avis spontané
Noté 1 sur 5 étoiles

The main reason for this very low…

The main reason for this very low review is ROYO’s customer service. I have found some of their products to be pretty good, although calling those rolls “bagels” is a real stretch. Surely being located in NY they know this- or anywhere in the U.S. for that matter.
Recently, I decided to try the chocolate and cinnamon rolls and to lower my cost by subscribing to my usual products and the new rolls as well if they were good.
ROYO claims you can unsubscribe any time, so I did since my expectations were not met.
I unsubscribed by email and tried to go on my account as well. They did not send me the code to sign in and did not answer repeated emails either. Days later I got a notice from SHOP that ROYO was getting ready to send my next order. All my attempts to communicate with emails have been in vain, and of course, no phone #. I have started a dispute to prevent them from charging my card. If this continues, they’ll be dealing with my lawyer.

9 février 2026
Avis spontané
Noté 1 sur 5 étoiles

The Customer Service is Horrible!!

The customer service is horrible. I placed an order and when I received it, there were items missing. I contacted them multiple times and they never responded. They do not have a phone number that you can contact and they don't respond to emails. Beware of this company! I'm going to have to dispute the charge on my credit card.

5 février 2026
Avis spontané
Noté 1 sur 5 étoiles

If I could give no stars I would

If I could give no stars I would. This order has been a nightmare. 6 days after I placed my order for my daughter they are getting ready to package it but not shipped. I have asked for a refund and have gotten no response. Hell the website states fast shipping for you to receive your items between 3 and 6 days but my order isn’t even package yet and it’s been 7 today. What a horrible company to work with. I placed orders on the same day from other companies and I have already received those items and they were handmade from the same area. I am so irritated because I didn’t check the reviews and I should have checked the reviews and they had fast shipping supposedly

24 janvier 2026
Avis spontané
Noté 1 sur 5 étoiles

Threw everything away

I threw all three items away. The taste of the bagels are bland and the bagel texture is not quite right. The cinnamon rolls and chocolate cinnamon rolls have texture like rubber and both taste very artificial.

21 janvier 2026
Avis spontané
Noté 1 sur 5 étoiles

The bagels arrived a full week after…

The bagels arrived a full week after ordered the 4-pack bundle.
They are tasteless and borderline disgusting! I threw them out. I can't speak on their other products, but drowning them in sugar and cinnamon is the best recourse. A waste!
Order#1037064

8 décembre 2025
Avis spontané
Noté 1 sur 5 étoiles

Delivery has not happened.

I have enjoyed this product and placed an order for more which was supposed to be delivered on Thanksgiving. I had a neighbor watching for it So far nothing has been delivered.

28 novembre 2025
Avis spontané
Noté 3 sur 5 étoiles

Just misses on flavor.

I’ve only eaten the Everything bagels and bread, but I’m fairly certain my opinion will apply across the board. This isn’t a slam on Royo - unless of course everyone realizes the products lack taste and are just making fake commercials about their “deliciousness.”

Texture and presentation are good. Taste is just lacking. This may be the nature of using alternate ingredients in order to boost protein and fiber, I’m not sure. I do think the Everything bagels could be disguised a bit more by making the “everything” a little more prominent. As for the bread, it’s tasteless and just disguised as bread. Even with butter or cream cheese.

Suggestion to the company is just try to find new and healthy ways to boost flavor. I hope Royo continues to be a success.

25 juillet 2025
Avis spontané
Noté 5 sur 5 étoiles

4.5 stars. Yummy!

I give Royo 4.5 stars! I wish they had a phone number, and I wish that their raisin cinnamon bagels had a little bit more raisin and cinnamon. Other than that, they are fresh and tasty, and toast up nicely, crunchy on the outside and soft on the inside. I am a diabetic, and i am able to eat a whole bagel for the first time in ages! I had been slicing my bagels into quarters, but now I can have a whole Royo bagel and my sugar stays perfect!! HIGHLY RECOMMEND if you’re a bagel fan! I particularly recommend the Everything bagels and the Cinnamon Raisin. ❤️

8 juin 2025
Avis spontané
Noté 1 sur 5 étoiles

Tasted really bad

The product is literally as dry and tasteless as sawdust. The company bakes high protein bagels and they are completely inedible and overpriced. Their shipping alone is overpriced so I expected a good quality product. The bagels were freezer burned and completely dried out. They apparently have a no refund policy for product satisfaction.

Update after an email they did refund my money, which I appreciate.

29 avril 2025
Avis spontané

Cette entreprise vous appartient ?

Revendiquez votre profil pour accéder aux outils gratuits de Trustpilot et renforcer vos relations clients.

Créez un compte gratuit

L’expérience Trustpilot

Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.

Les entreprises peuvent utiliser nos invitations automatiques pour collecter des avis. Ils sont accompagnés du statut « Vérifié » pour indiquer qu'il s'agit d'expériences authentiques.

En savoir plus sur les différents types d'avis.

Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.

En savoir plus sur le parcours des avis sur Trustpilot.

Voici 8 conseils pour écrire des avis de qualité.

La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.

Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.

En savoir plus