eBikeBuyer.com Avis 

54
•
TrustScore 4.5 sur 5

4,4

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Lisez les avis des autres

Noté 5 sur 5 étoiles

I was really pleased with the customer service experience and of course, the bike! It arrived on time, packed very well and in pristine condition. It looks new. Just as described in the advertisemen... Voir plus

Noté 5 sur 5 étoiles

Bought a giant ebike from here , bike was fine until in a higher gear when it started slipping obviously dissapointed as id just bought it .......BUT AND A BIG BUT CUSTOMER SERVICE WAS ABSOLUTELY 10/1... Voir plus

Noté 1 sur 5 étoiles

Sent in photos hoping for a quote, got an email saying someone would be back within 24hrs. However nothing after a few days so emailed again and no response. Disappointed

L'entreprise a répondu

Noté 5 sur 5 étoiles

I bought a giant explore e1 bike was as described in pristine condition,once purchased it was delivered within three working days, first class service. Definitely would use e bike buyer again.

À propos de l'entreprise

  1. Magasin de vélos d'occasion

Écrit par l'entreprise

eBikeBuyer.com offers a wide range of quality used electric bikes for sale with a 90 day warranty. We can also buy your existing electric bike for cash.


Coordonnées de contact

4,4

Excellent

TrustScore 4.5 sur 5

54 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai de 24 heures

Comment cette entreprise utilise Trustpilot

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4,4

Tous les avis

(54)

16 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Great service, cheers!

I was pretty dubious of using but positive reviews a bit of research and TRC advertising swayed me as I needed a quick sale and didn't want any hassle/ have time to deal with time wasters etc.

I got a fair offer, accepted and the bike was collected and paid for within a few days.

Thanks for an easy transaction, highly recommended if you need a quick sale or want the added security of not having to meet potential buyers/ exchange adress etc.

20 octobre 2025
Avis spontané
Noté 1 sur 5 étoiles

Absolute rubbish

Absolute rubbish, can only sell certain brands of bikes on there

31 août 2025
Avis spontané
Logo de eBikeBuyer.com

Réponse de eBikeBuyer.com

Hello, Rather than just posting a 1 star review you can always just contact us to see if your bike is something we would consider. We’ve had no contact from you at all so we’re a little surprised you felt a 1 star review was entirely warranted.

Regards,

eBikeBuyer.com

Noté 5 sur 5 étoiles

Fantastic professional company

I Cant recommend this company enough. I was dubious about private selling my ebike so trusted this company. They sent everything I needed to package up the bike. Great communication. Bike sold earlier than the 45 days and money received. Great instructions on how to package. Great courier service they used. Also quoted a very reasonable price for my bike considering they covered packaging and shipping costs and I didn't have the hassle of arranging a buyer.

26 juin 2025
Avis spontané
Noté 5 sur 5 étoiles

Fair and Honest!

I decided to go with ebikebuyer.com after reading the many positive reviews, and I’m really glad I did. I wanted to avoid the hassle of negotiating and going back and forth with private buyers, so their service was a perfect fit.

I submitted my bike details and received a valuation that I felt was very fair. Once I confirmed I wanted to proceed, the packaging arrived the very next day, and the collection of the bike was swift and efficient. After inspecting the bike, they informed me of a couple of minor repairs that slightly adjusted the final valuation. This was handled transparently and reasonably, and I was happy to proceed.

My bike was listed on their site and sold within a week. Although there was a delay in the funds being transferred, the company took all the right steps to resolve the issue which was out of their control and even offered a £50 goodwill gesture for the inconvenience.

Tim, who handled my communication throughout, was polite, professional, and helpful every step of the way. I wouldn’t hesitate to recommend ebikebuyer.com to anyone looking for a fair, honest, and straightforward selling experience,

7 avril 2025
Avis spontané
Noté 5 sur 5 étoiles

Was wary but good experience.

I really didn't get on with an eMTB I bought and struggled with timewasters on FB etc. Was pretty wary about sending in with no real assurance that I would get my money but checked various things out and felt confident enough to post (FedEx tracked which they sorted). Got initial payment quickly which gave a bit more confidence. Waited a while for the bike to sell and for final balance but it came swiftly once the bike sold. Still had some worry right up to that point but had no reason for it in the end. I checked trustpilot and forums which reassured me so hope my review can reassure someone else.

As for value -- you don't get what you do going private but it's pretty straightforward and I don't think the price I was paid was insulting.

24 février 2025
Avis spontané
Noté 5 sur 5 étoiles

Brilliant company

Brilliant company. I looked for an ebike on eBay and market place for a couple of weeks, I came across ebikebuyer.com and found a bike priced well under any other site , I must admit I was a bit dubious about buying without seeing the bike in person and all the scams going about, but did my research on the company (trust pilot etc ) and went ahead with the purchase.
I received the bike next working day as promised and couldn’t be happier with the service, and the bike was packed well and was just as described, I will definitely recommend ebike buyer to anyone looking to purchase an ebike .Thanks Tim 👍

14 janvier 2025
Avis spontané
Noté 5 sur 5 étoiles

Review for Specialized Turbo Vado 3.0

Review for Specialized Turbo Vado 3.0. I waited a month before writing this review just to make sure there were no issues with the bike. It was advertised as pristine and with next day delivery. It turned up when promised and when I took it out of the box it was as if it had just come directly from Specialized, it was absolutely immaculate. I ran a battery check and it's also at 100% health. My daughter has been using it everyday to get to school and back and loves it. I cannot recommend eBikeBuyer highly enough!

10 septembre 2024
Avis spontané
Noté 5 sur 5 étoiles

A very professional Operation

I was selling. If you can wait a short while for your final balance whilst they sell your bike, ebikebuyer is perfect. They gave me a very fair price and made very little on it themselves.
The bike was beautifully presented on their website.
They answer the phone when you call them. The packaging system worked well. I really could not fault them.
If you are buying, I can vouch that their descriptions are careful, honest and accurate.
Thoroughly recommended.

9 octobre 2024
Avis spontané
Noté 5 sur 5 étoiles

Definitely recommend if you're selling an ebike

Tim at eBikeBuyer was absolutely brilliant. I had endless problems with my deceased relative's almost new electric bike as I didn't have a clue where to start, and I lost count of the number of times I phoned for advice on how to deal with them, he was always extremely helpful and never got annoyed with my questions. The transaction ended up taking several weeks and we accepted a lower price, but neither of those things was the fault of eBikeBuyer. I can't praise them enough on how they dealt with buying the ebike from us

18 septembre 2024
Avis spontané
Noté 5 sur 5 étoiles

Great ebike seller

Received my ebike 3 working days after ordering. Had constant updates from the delivery company. Had a small issue with something being loose but customer support were helfpul and reimbursed me for the issues quickly.

22 août 2024
Avis spontané
Noté 5 sur 5 étoiles

All good so far

So I found the bike I wanted at my local bike shop for £2495. 10 minutes on google found the same at £1995 online. I then stumbled across ebikebuyer.com who had the same model at £1499, in as new condition with just 3 miles on the clock. I was initially sceptical about dealing with an organisation with a PO box address and 0800 number but thought for the price saving it was worth a punt if I used a credit card to give me some protection. I need not have worried. The bike turned up inside 2 working days, condition exactly as described and very well packed. Everything works perfectly, the bike is unmarked and effectively new. Remains to be seen how well the warranty process works should I have any issues but to date the experience has been entirely positive and the bike was an absolute bargain.

18 mai 2024
Avis spontané
Noté 5 sur 5 étoiles

Fantastic service

Fantastic service. Bought the bike and it was delivered the next day. Good communication throughout. The bike was well package and in very good condition. very please with my purchase.

15 mai 2024
Avis spontané
Noté 4 sur 5 étoiles

Great value eMTB

Great value eMTB.
All completed via the Internet without issue and arrived well packaged and exactly as described.
I haven't tested the warranty so can't comment on that. But the rest of the service has been straightforward and hassle free.
I would recommend ebikebuyer.com if your after a great price bike.

1 février 2024
Avis spontané
Noté 4 sur 5 étoiles

eBikebuyer …

I have just bought a bike from eBikebuyer. I have found the service I got was very good.
Tim who I corosponded with on the phone was very polite and helpful. I would definitely recommend this company. They do what they say they will do +£100 reduced for buying in January

19 janvier 2024
Avis spontané
Logo de eBikeBuyer.com

Réponse de eBikeBuyer.com

Thank you for your feedback and we are delighted you are happy with your eBike!

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