I love the card & creativity of EcardForest, I have schedule cards to myself ☺️ There is a wide range of card for all kinds of occasions, different tools for fonts, sizes, adding photos, group signing... Voir plus
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Have you ever..... Written an email to a company and got a message you can expect to be contacted in 48 hours. Well, I did get that message and in less than 10 minutes Dayana not only answered me b... Voir plus
Super easy to share and get everyone to add messages. Service team super responsive in issuing refund when I forgot to disable gift option.
Ecard Forest is an easy, inexpensive, creative and flexible way to collect greetings from friends and family anywhere in the world. I set up the card service quickly, emailed the link to friends and f... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
EcardForest offers online group ecards. Our goal is to enable easy group signing no matter the distance, while being ecologically friendly at the same time. We have an amazing selection of handmade birthday, farewell, baby and wedding ecards.
Coordonnées de contact
128 City Road, EC1V 2NX, London, Royaume-Uni
- contact@ecardforest.com
- ecardforest.com
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Amazing Customer Service
Dayana was incredibly helpful. I was honestly very surprised by the quick response to my inquiry and even faster resolution. I would order a card from this site again. Thanks!
Very responsive and helpful
Dayana was really helpful in helping redeem a voucher for the money collected through the money pot as I was not able to do it on my end. She was very responsive and provided clear guidance.
I would just like to ask if possible to look into the reason(s) why I was not able to redeem the funds on my end from the admin link and fix it as I think it is more efficient.
Thank you very much Dayana for your support, much appreciated.
Quick response time
I had emailed in as I could not access my gift card. Dayana’s quick response and support resolved this issue for me. Very grateful.
Gratitude, Dayana
Dayana was kind, understanding and helped us correct a mistake. A really enjoyable first experience with ecard forest!
I needed my ecard gift voucher resent…
I needed my ecard gift voucher resent after I misplaced my email. Dayana from Support responded to me super quickly and resolved my issue and sent me my gift card link within 2 hrs with the little information I was able to provide. Her response was quick, the corresponda was personal and genuine, not automated, not mention warm and very friendly. I've had an amazing experience dealing with this brilliant organisation. Thank you to Dayana and team!
Customer service from Dayana for a…
Customer service from Dayana for a minor issue (which was my own fault) was great, and speedy in resolving my issue.
Brilliant company, 5*
Excellent company and they respond so quickly to any questions and are always super friendly and helpful. Wouldn't have any hesitation in recommending :)
Dayana was very helpful and fast in…
Dayana was very helpful and fast in resolving my queries.
Great help and support drom Dayna when…
Great help and support from Dayna when I had a problem
Perfect company
Perfect company! I am currently using them for a block of flats as a Christmas card/money pot with 100s of residence.. all able to sign with as many pages as we need, you can personalise your messages to make them unique. I had a question and was able to email someone and was contacted back very promptly. So easy to use for everyone, and takes all the hassle away from :) 10/10 will be using again and again
Great customer service and support
Great customer service and support from Dayana! Dayana was instrumental in helping me track down my gift voucher. She delivered results quickly and professionally.
A big thank you from me :)
Great Customer Service
I had several issues trying to access my Gift Card due to a downloading issue, but when I contacted EcardForest, I was in contact with Dayana and she was great with her responses. She was very helpful and resolved the problem for me to use my voucher
Retirement card and collection pot
Created a card and collection pot for a retirement gift for a colleague and I couldn't have asked for a better company to do this through. We have used them previously and will definitely be using them again. When it came to retrieving the money and the card Dayana couldn't have been more helpful, very impressed
Customer service is awesome
I’ve been using Ecardforest for a few years for work birthdays etc. The site is super easy to use and share; the customisable card is particularly great. And their customer service is awesome.
Dayana's support was outstanding
Dayana was my client service representative, and she certainly saved the day! All the signatories were very frustrated at how the messages kept overlapping, I could not fix it, but every time I contacted Dayana, she was prompt to respond, within minutes! She was so professional, kind, knowledgeable, patient, a true pleasure to deal with! She dealt with me for weeks!!! I wish we had more representatives like Dayana!
Excellent and fast customer service
I had made a mistake and actually created two ecards. One blank and one where everyone from my team from around the world signed it. Further I accidentally paid for the blank one so I was not able to send the signed one to the intended recipient. I emailed your team, and Dayana was super helpful and was able to switch the payment to the signed card.
Dayana gave a quick and great solution!
I wanted to cash in my collection to…
I wanted to cash in my collection to have the freedom to spend in a wider range of stores. Emailed my enquiry and got a reply within 5 minutes from Dayana. A short time later the funds were in my bank account. Excellent, speedy and helpful service that really can't be beaten.
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Les entreprises peuvent utiliser nos invitations automatiques pour collecter des avis. Ils sont accompagnés du statut « Vérifié » pour indiquer qu'il s'agit d'expériences authentiques.
En savoir plus sur les différents types d'avis.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.








