E Cigarettes World Distribution LtdAvis 

184
TrustScore 4.5 sur 5

4,5

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Lisez les avis des autres

Noté 4 sur 5 étoiles

Ordered nicotine pouches than can’t be got in my local shops , fast delivery good prices , took 2 days to come but that’s not their fault was dpd

Noté 5 sur 5 étoiles

I always order from here as it easy to buy bulk liquids and if you order before 2:30pm you get delivery the next day. I opened my purchase today and saw two extra products (IVG disposable vapes) and d... Voir plus

Noté 5 sur 5 étoiles

Excellent company to deal with, fast processing and shipping, I usually get my orders next day, 2 days at latest (rarely). Competitive prices, loyalty points, and really good selection of products. I... Voir plus

Noté 5 sur 5 étoiles

I have been using eCigarettesWorld for more than 3 years. I normally buy eliquid on a monthly basis (menthol being my favourite), and I can honestly say that the service has been impeccable during th... Voir plus

À propos de l'entreprise

  1. Aliments, boissons & tabac

Écrit par l'entreprise

E Cigarettes World provides electronic cigarettes to Ireland. E cigarettes Ireland provide the best choice and highest quality of vape e liquid and electronic cigarettes.


Coordonnées de contact

4,5

Excellent

TrustScore 4.5 sur 5

184 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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4,5

Tous les avis

(184)

14 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

I always order from here as it easy to…

I always order from here as it easy to buy bulk liquids and if you order before 2:30pm you get delivery the next day. I opened my purchase today and saw two extra products (IVG disposable vapes) and didn’t think I had ordered them. When I took them out there was a sticker on them saying “Merry Christmas” I never expected anything extra but it really goes a long way! Thanks a million guys, hope you all have a wonderful Christmas and New Year!

22 décembre 2023
Noté 5 sur 5 étoiles

Great experience all round

Everything was shipped right on time and as ordered. Love the amount of choice that is all in the one place and was very pleasantly surprised to find a free gift in with my order. Above and beyond and it will keep me coming back. Thank you to the whole team, great job.

22 décembre 2023
Noté 5 sur 5 étoiles

Great service

Im a regular customer and never disappointed. Fast delivery, order always right. If there's any issues they're resolved fast.

22 décembre 2023
Noté 5 sur 5 étoiles

Excellent service always

Excellent service always.
They always have the Vape Juice I need and the website is very good to navigate.
Delivery and tracking is excellent and I'm a very happy customer.
I even got a gift with my Christmas Order thanks so much.

22 décembre 2023
Noté 5 sur 5 étoiles

Next day delivery the vapes came…

Next day delivery the vapes came perfect not a speck of damage and they keep you well informed on shipping times. Definitely will be buying from them again.

30 novembre 2023
Avis spontané
Noté 1 sur 5 étoiles

Faulty goods

I bought 2 aspire k3 kits in the last 6 months. They both broke. They will not refund me. The admin via email are rude and disgraceful.
Faulty goods. FRAUD

2 novembre 2023
Avis spontané
Noté 4 sur 5 étoiles

Purchased an aspire pocket X the other…

Purchased an aspire pocket X the other day it arrived Quickly. I have bought this item before from other online stores and the box was always sealed with a plastic film this time it was absent and it was very obvious that box and it’s contents had been rearranged..I emailed the store twice over the past couple of days just to enquire why it had been opened but to date I have had no reply so the one star is for the poor customer service and I will not buy again from this store. …….Thank you for your reply I have checked my messages again including Spam. And there was no no email yesterday but I did receive your Email Today. Personally I feel the box should not be opened and contents handled there is a seal on it for a reason no other store or online site that I have purchased from have ever opened the box to check the battery ? Once you open the sealed box theoretically it becomes “Second Hand.”Yes there needs to be a guarantee but surely it can be put outside the box? So for the reasons stated above I give you a one star Rating. Thank you……… Update Thank you for your reply After reading your response I have decided to increase your rating to four stars Because I do think that your actions were genuine and you believe were for the good of the customer. But I do feel they were unnecessary and personally I would prefer to receive the product sealed as done by the manufacturer. I have been buying this product for over 10 years and never has it been sold to me open and I have always received a warranty for the battery (obviously they did not need to log the battery number or maybe just didn’t want to open the sealed box and rightly so !!) it also has always worked right through its warranty which as you know is only 30 days testing the battery seems a waste of time due to its warranty longevity. But you do you !! I will obviously not be purchasing from you again or communicating through Trust Pilot
Regards

25 octobre 2023
Avis spontané
Logo de E Cigarettes World Distribution Ltd

Réponse de E Cigarettes World Distribution Ltd

Hi, yes, the device is unwrapped to attach the warranty card and check the battery to ensure that the battery is fully functional. We guarantee that the device is new and never used.
We replied to your first email (probably the message ended up in your SPAM box). We sent the same message again today to your email.

Not all manufacturers seal their devices. And it is actually unnecessary production of plastic and littering the environment. The number on the warranty card is written from the battery. Please tell us how to write down the number from the battery without access to the battery?

An example of why checking batteries before shipping is important. You order a battery because yours is failing and you need a new one, and the one we send you (it may happen) won't work, and you're going on vacation / we have a long weekend, like for example now. Please tell me honestly, what level of frustration will you reach?

There are many online stores, but none of them has a level of customer satisfaction as close as ours. This means that we are doing our job well and the solutions we have introduced are correct. It costs us additional time and work to offer customer satisfaction.

Regards

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