eclipsenurserystore.co.uk Avis 

317
•
TrustScore 5 sur 5

4,9

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Bought a rocking chair from online store and I couldn’t ask for better service. Delivery was brilliant and the staff was very helpful as I changed address before the chair was being delivered and got... Voir plus

Noté 5 sur 5 étoiles

We visited the store to view car seats and loved the selection available and staff were knowledgable and happy to help explain features. When we were ready to order i contacted the store and was off... Voir plus

Noté 5 sur 5 étoiles

I was a little dubious about ordered from this website as I hadn’t heard of it before, but I went ahead and ordered the cybex Orfeo pram. It was a lot cheaper than any of the other websites, and it ar... Voir plus

Noté 5 sur 5 étoiles

Simply excellent! Literally don't know how to explain how brilliant this store and online customer experience is. Searched everywhere for Baby YOYO online. Most were 1 plus months delivery to NI plus... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Magasin de puériculture
  2. Centre commercial

Écrit par l'entreprise

We are a specialist baby goods retailer, dealing in premium baby products, with the goal of providing high quality products alongside a high standard of service.


Coordonnées de contact

4,9

Excellent

TrustScore 5 sur 5

317 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,9

Tous les avis

(317)

17 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Great service & knowledgable staff

We got our baby stuff sorted today in the Lisburn store. Our second time in and the staff were more than helpful both times. Great value bundles that were very well explained. The staff have excellent knowledge of the products instore and were able to answer any questions we had. All products are high quality and the warranties were explained. All products are able to be kept for us until we need them with a 20% deposit to secure. Really happy with the whole experience so far.

11 novembre 2023
Avis spontané
Noté 5 sur 5 étoiles

I really great experience

I really great experience - there was a mishap with an order being sent to our old address - Eclipse swiftly responded to our calls and arranged for the item to be dropped off the same day directly from their warehouse. Excellent support and service and as always superb product range.

25 septembre 2023
Noté 5 sur 5 étoiles

Very friendly and helpful staff

Very friendly and helpful staff. Spent time explaining and demonstrating the different prams and features and answering all of our questions. We never felt rushed or pressurised at any point,

7 octobre 2023
Avis spontané
Logo de eclipsenurserystore.co.uk

Réponse de eclipsenurserystore.co.uk

Hi, thank you for taking the time to leave us the fab review.

We're glad to hear that you felt comfortable and at ease with your shopping experience with us. This is always our aim.

Pat

Noté 5 sur 5 étoiles

Quick delivery and item as detailed

Quick delivery and item as detailed. No issues with purchase at all.

27 septembre 2023
Logo de eclipsenurserystore.co.uk

Réponse de eclipsenurserystore.co.uk

Hi, thank you for taking the time to leave us the review.

We're glad to hear that delivery was completed quickly.

Pat

Noté 5 sur 5 étoiles

Judith and the team are amazing

Judith and the team are amazing. So knowledgeable and welcoming! Extremely helpful, lovely bunch of girls!

Thanks so much Judith for looking after us.

30 septembre 2023
Avis spontané
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Réponse de eclipsenurserystore.co.uk

Hi Luke, thank you for taking the time to leave us the review.

We're glad to hear that you had a great experience in store.

Pat

Noté 5 sur 5 étoiles

Incredibly impressed it’s just how…

Incredibly impressed it’s just how quickly this order was posted out to us.

27 août 2023
Logo de eclipsenurserystore.co.uk

Réponse de eclipsenurserystore.co.uk

Hi Sarah, thank you for taking the time to leave us the review.

We're glad to hear that delivery was completed quickly. This is always our aim.

Pat

Noté 5 sur 5 étoiles

Great value and really fast delivery

Great value and really fast delivery

28 août 2023
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Réponse de eclipsenurserystore.co.uk

Hi Sophia, thank you for taking the time to leave us the review.

We're glad to hear that we offered competitive pricing, and that delivery was completed quickly.

Pat

Noté 5 sur 5 étoiles

Top class

Top class service at both stores .
All staff have been amazing I'd recommend to anyone that has any baby needs

2 septembre 2023
Avis spontané
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Réponse de eclipsenurserystore.co.uk

Hi Rich, thank you for taking the time to leave us the fab review.

We're glad to hear that you received great service whilst visiting the stores, and thank you for the recommendation.

Pat

Noté 5 sur 5 étoiles

Amazing experience today

Amazing experience today , Lisa was A great help couldn’t ask for more 5 stars

31 août 2023
Avis spontané
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Réponse de eclipsenurserystore.co.uk

Hi Jordan, thank you for taking the time to leave us the review.

We're glad to hear that you were pleased with your experience in-store.

Pat

Noté 5 sur 5 étoiles

Judith went above and beyond

Judith went above and beyond, amazing help and so kind. Very happy with my purchases and the help I received

16 août 2023
Avis spontané
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Réponse de eclipsenurserystore.co.uk

Hi Lesley, thank you for taking the time to leave us the review.

We're always delighted to receive positive feedback for services provided in-store, and glad your happy with your purchases.

Pat

Noté 5 sur 5 étoiles

Excellent serviceEverything was good,delivery arrived on…

Everything was good,delivery arrived on time,staff helpful
Absolutaly recommend

24 juillet 2023
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Réponse de eclipsenurserystore.co.uk

Hi Szilvia, thank you for taking the time to leave us the review.

We're glad to hear that delivery was completed quickly, and thank you for the recommendation.

Pat

Noté 5 sur 5 étoiles

First class customer service

We are expecting our first baby and both times (choosing our pram and lifting) we were treated with unbelievable service from Judith. As first time parents, we didn’t have a clue on what we needed but by the time we were leaving we were well equipped with what all we needed giving us peace of mind.
We had forgot to ring ahead to organise the delivery (2-3 weeks) to get our pram brought to the store from the warehouse and when we had rang up the owner offered to run it down the store to allow us collect. The service is just outstanding from all the staff in the Lisburn branch.

10 août 2023
Avis spontané
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Réponse de eclipsenurserystore.co.uk

Hi Sarah, thank you for taking the time to leave us the review.

We're delighted to hear that you received excellent service in-store, and thank you for your business.

Pat

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