Bought a rocking chair from online store and I couldn’t ask for better service. Delivery was brilliant and the staff was very helpful as I changed address before the chair was being delivered and got... Voir plus
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We visited the store to view car seats and loved the selection available and staff were knowledgable and happy to help explain features. When we were ready to order i contacted the store and was off... Voir plus
I was a little dubious about ordered from this website as I hadn’t heard of it before, but I went ahead and ordered the cybex Orfeo pram. It was a lot cheaper than any of the other websites, and it ar... Voir plus
Simply excellent! Literally don't know how to explain how brilliant this store and online customer experience is. Searched everywhere for Baby YOYO online. Most were 1 plus months delivery to NI plus... Voir plus
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À propos de l'entreprise
Écrit par l'entreprise
We are a specialist baby goods retailer, dealing in premium baby products, with the goal of providing high quality products alongside a high standard of service.
Coordonnées de contact
65 broughshane street, BT43 6ED, Ballymena, Royaume-Uni
- 02825760769
- info@eclipsenurserystore.co.uk
- eclipsenurserystore.co.uk
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Great service & knowledgable staff
We got our baby stuff sorted today in the Lisburn store. Our second time in and the staff were more than helpful both times. Great value bundles that were very well explained. The staff have excellent knowledge of the products instore and were able to answer any questions we had. All products are high quality and the warranties were explained. All products are able to be kept for us until we need them with a 20% deposit to secure. Really happy with the whole experience so far.
Great service/ delivery
Great overall experience
Delivery was very quick and efficient
Great prices all in all the whole process was very easy definitley would buy from them again
I really great experience
I really great experience - there was a mishap with an order being sent to our old address - Eclipse swiftly responded to our calls and arranged for the item to be dropped off the same day directly from their warehouse. Excellent support and service and as always superb product range.
Efficient and fast delivery
Great price for this product
Great price for this product. A little problem occurred with parcel force but customer service from eclipse was very helpful
Fantastic experience in the Ballymena…
Fantastic experience in the Ballymena store today. The two girls were extremely helpful and knowledgeable.
Very friendly and helpful staff
Very friendly and helpful staff. Spent time explaining and demonstrating the different prams and features and answering all of our questions. We never felt rushed or pressurised at any point,

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Quick delivery and item as detailed
Quick delivery and item as detailed. No issues with purchase at all.

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Judith and the team are amazing
Judith and the team are amazing. So knowledgeable and welcoming! Extremely helpful, lovely bunch of girls!
Thanks so much Judith for looking after us.

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Incredibly impressed it’s just how…
Incredibly impressed it’s just how quickly this order was posted out to us.

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Top class
Top class service at both stores .
All staff have been amazing I'd recommend to anyone that has any baby needs

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Amazing experience today
Amazing experience today , Lisa was A great help couldn’t ask for more 5 stars

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Judith went above and beyond
Judith went above and beyond, amazing help and so kind. Very happy with my purchases and the help I received

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Excellent serviceEverything was good,delivery arrived on…
Everything was good,delivery arrived on time,staff helpful
Absolutaly recommend

Réponse de eclipsenurserystore.co.uk
First class customer service
We are expecting our first baby and both times (choosing our pram and lifting) we were treated with unbelievable service from Judith. As first time parents, we didn’t have a clue on what we needed but by the time we were leaving we were well equipped with what all we needed giving us peace of mind.
We had forgot to ring ahead to organise the delivery (2-3 weeks) to get our pram brought to the store from the warehouse and when we had rang up the owner offered to run it down the store to allow us collect. The service is just outstanding from all the staff in the Lisburn branch.

Réponse de eclipsenurserystore.co.uk
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