Ecomobl Electric Skateboard Avis 92

TrustScore 4.5 sur 5

4,4

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 4 sur 5 étoiles

My 2021 M24pro seems very well made. Some upgrades were made for more waterproof durability. Other parts were added to the lineup for better ride quality like the option for pneumatic wheels. Custome... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I started boarding 5 years ago, and it all began with a random street board manufacturer! I then developed my riding style and began to understand the need for a reliable more versatile platform. I go... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

ECOMOBL is a real standout because it feels just like riding a true skateboard. You've got that planetary gear drive, which is inspired by tank design and keeps everything minimal and reliable. Then t... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Ecomobl is fantastic. Their boards are top notch and their customer service matches it. I got my board from a friend and needed help making adjustments to it and they were quick to respond even though... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Magasin de skateboards
  2. Parc d'athlétisme

Écrit par l'entreprise

At the inception of ECOMOBL, our founding team had a simple yet ambitious dream: to create the ultimate tool for adventurers capable of “conquering terrains.” As off-road and skateboarding enthusiasts, we were tired of the limitations of traditional skateboards confined to flat urban roads. We believed that the true charm of skateboarding lies in its ability to take you anywhere—whether it’s winding mountain trails, rugged jungles, deserts, or snowy landscapes. Thus, we embarked on a wild journey of exploration. Through countless experiments, designs, and improvements, the ECOMOBL electric off-road skateboard was born—a groundbreaking product with unparalleled power and performance, unhindered by any terrain. ECOMOBL is not just a skateboard brand; it is a symbol of the “spirit of exploration.” We hope our products can inspire people to step out of their comfort zones and conquer the unknown. Whether you’re traversing rural trails or challenging the boundaries of the city, the ECOMOBL skateboard will be your reliable companion on your journey. We focus not only on technology but also on the harmony between people and nature. As a brand supporting eco-friendly transportation, our products are powered by electricity, aiming to reduce carbon footprints and contribute to the sustainable development of the planet. At ECOMOBL, we believe that every skateboard is a work of art. We carefully design every detail, pursuing the perfect balance of performance and aesthetics: The powerful motor provides the skateboard with vigorous power, easily conquering steep slopes and challenging terrain. The advanced suspension system provides users with a smooth and stable experience while off-roading. The design of each skateboard’s body blends modern industrial aesthetics with the spirit of adventure. We continuously push the limits, from hardware performance to intelligent experiences. We aim to help every user find the feeling of freedom on the skateboard. The spirit of the ECOMOBL brand can be summed up in one sentence: Born fearless, explore the infinite. This is not only the core philosophy of our products but also the creed of every team member. We firmly believe that every road in the world is worth exploring, and the skateboard is the bridge that connects adventurers with the world. Our users are not only extreme sports enthusiasts but also everyday people filled with passion for life. They use ECOMOBL skateboards to traverse forests, climb slopes, and even challenge impossible terrains. We encourage users to share their skateboarding stories because every skateboard video and every skateboarding journey is a part of the ECOMOBL brand. In the future, ECOMOBL not only aims to provide more professional products for the off-road skateboard field but also hopes to build a community for extreme sports enthusiasts. Here, adventurers can share experiences, techniques, and even team up to challenge greater limits. We believe that skateboarding is not just a sport, but a way of life. “Measuring the boundaries of the world with a skateboard” is our vision, and we look forward to embarking on this journey with you. Let ECOMOBL take you anywhere—because your exploration knows no limits.


Coordonnées de contact

4,4

Excellent

TrustScore 4.5 sur 5

92 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai d'une semaine

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 1 sur 5 étoiles

Don't purchase their boards!

After 2 weeks of pointless communication with 2 people, I'm no closer to an answer as to which gearbox parts are correct for the board I'm servicing, so I ordered my best guess = ET2 rebuild kits to service a Ripper they sold with ET2 motors. I paid via paypal, ordered directly from the multi-lingual international site. Should I expect to receive parts I've paid for, (correct or not,) in a couple weeks, or is that a fantasy? It's unclear to me if this company is imploding completely, or if this is the way they've done business for years. Don't purchase their boards!

25 mars 2024
Avis spontané
Logo de Ecomobl Electric Skateboard

Réponse de Ecomobl Electric Skateboard

We sincerely apologize for the lack of clarity and support you've experienced. It's frustrating when communication isn't helpful, especially when you're trying to resolve an issue with your board. This is certainly not the experience we aim to provide. Please reach out directly so we can expedite the right parts to you and ensure your concerns are fully addressed. Your feedback is incredibly important, and we’re committed to improving both our service and communication. Thank you for your patience.

Noté 5 sur 5 étoiles

I love my M24 Pro Sunrise Ed

I love my M24 Pro Sunrise Ed.
Every time I have had an issue, I get helpful replies every time and fast, sometimes only a couple hours so the customer service is great. The board, however, is beyond great, almost terrifying, but the power driving forward beneath my feet transforms into pure excitement and adrenaline carving wherever I can or exploring new challenging terrain to push the limits of myself and board. I wish I could give 10 stars, 5 for the product and another 5 for the awesome customer support I always get from them.

20 mars 2024
Avis spontané
Logo de Ecomobl Electric Skateboard

Réponse de Ecomobl Electric Skateboard

Thank you so much for your fantastic review! We’re thrilled to hear that you love your M24 Pro Sunrise Ed and that the customer service has been so responsive and helpful. It’s great to know the board is giving you such an exciting experience! Your kind words mean a lot to us, and we’re grateful for your support. We’ll keep striving to deliver top-notch products and service—thanks again for sharing your feedback!

Noté 1 sur 5 étoiles

Wnlell it all started with me buying a…

Well it all started with me buying a $2000.⁰⁰ board August 17 and a month later it stopped working and it is Dec. 28th and all I have a bunch of lies piled ontop of lies and still no working board.

17 août 2023
Logo de Ecomobl Electric Skateboard

Réponse de Ecomobl Electric Skateboard

We are truly sorry to hear about your experience, and we completely understand your frustration. This situation is not acceptable, and we deeply regret the inconvenience you've faced. Please reach out to us directly so we can investigate this further and work towards resolving the issue as quickly as possible. Your satisfaction is very important to us, and we are committed to making this right. Thank you for your patience.

Noté 2 sur 5 étoiles

Long delivery time

Long delivery time. They advertising on their site 6-9 weeks of delivery time to EU and I waiting 18 weeks and still without board :(. I giving 2 stars just because they answers to my emails relatively fast and when I ask what’s wrong with my order, they answer me each time different thing with actual info about shipment.

1 juillet 2023
Logo de Ecomobl Electric Skateboard

Réponse de Ecomobl Electric Skateboard

We sincerely apologize for the long wait and the confusion surrounding your order. We understand how frustrating this must be, especially with the delays. While we strive to provide accurate delivery times, it’s clear we missed the mark in your case. We truly appreciate your patience and your feedback regarding our customer service responses. We’ll work to improve communication and ensure better clarity in the future. Please contact us directly so we can assist you further with your order. Thank you for bringing this to our attention.

Noté 5 sur 5 étoiles

Great Customer Service & Warranty

I purchased an M24 PRO, and absolutely love it! The board came fast and with lots of tracking and updates on my order status. While riding a trail, I broke a part. I reached out to Ecomobl, and even with them based in Australia they where very responsive in warranting my part and getting it out to me fast! Thank you Ecomobl for getting me back on my board quickly! FIVE STARS!

27 octobre 2023
Avis spontané
Logo de Ecomobl Electric Skateboard

Réponse de Ecomobl Electric Skateboard

Thank you so much for your kind words! We're thrilled to hear that you're enjoying your M24 PRO and that the warranty process went smoothly for you. We strive to provide fast and reliable support to all our customers, no matter where they are located, and it's fantastic to know we were able to get you back on your board quickly. Your feedback means a lot to us, and we're grateful for your 5-star review! If you ever need further assistance, don’t hesitate to reach out. Happy riding!

Noté 5 sur 5 étoiles

My son has the Ecomobl M24 and is very…

My son has the Ecomobl M24 and is very proud to show it off. Ecomobl is easy to work with and stands behind their products.

11 septembre 2023
Logo de Ecomobl Electric Skateboard

Réponse de Ecomobl Electric Skateboard

Thank you so much for your wonderful feedback! We’re thrilled to hear that your son is enjoying his Ecomobl M24 and takes pride in showing it off. We always aim to stand behind our products and provide the best customer experience possible, so it's great to know that you've had a positive experience with us. If you ever need any assistance or have questions, feel free to reach out. We’re here to help!

Noté 5 sur 5 étoiles

Love my Telum

Ever since I purchased the Telum I have been very happy with the product and the support provided by Ecomobl.
I had a crash where I broke my controller. I ordered a replacement controller and Ecomobl replaced it in a week. I didn’t even have to miss out on riding thanks to how fast I received my new controller.
Great company, great product.

23 août 2023
Logo de Ecomobl Electric Skateboard

Réponse de Ecomobl Electric Skateboard

Thanks for your support. If you have any problems, feel free to contact us anytime : )

Noté 1 sur 5 étoiles

I waited almost a whole month for my…

I waited almost a whole month for my parts to arrive and when they finally did, they were the wrong ones, so I couldn't use em.

20 septembre 2023
Logo de Ecomobl Electric Skateboard

Réponse de Ecomobl Electric Skateboard

Hello, sorry for the inconvenience. We have to ship the parts from our factory for European customers. We'll send you the correct ones asap.

Noté 1 sur 5 étoiles

I wish there was a zero

9 septembre 2023
Logo de Ecomobl Electric Skateboard

Réponse de Ecomobl Electric Skateboard

Hello, dear customer. If you have any issues, please let us know. We'll try our best to help you.

Noté 5 sur 5 étoiles

Amazing Fun if you can handle it

Really great long board all the way around, but be wary of the power of the throttle. This thing is amazing in every aspect of the dynamics of the controls.

6 septembre 2023
Logo de Ecomobl Electric Skateboard

Réponse de Ecomobl Electric Skateboard

Thanks for your support ~ Enjoy !

Noté 5 sur 5 étoiles

Thank you for sending the grip tape and…

Thank you for sending the grip tape and foam in addition to extra screws, and the entire waterproof esc. This is a much better design than before!

4 septembre 2023
Logo de Ecomobl Electric Skateboard

Réponse de Ecomobl Electric Skateboard

You're welcome. Enjoy your riding !

Noté 5 sur 5 étoiles

Ecomobl Engineers Are Genius

The ET is an engineering masterpiece. It is very fast, with plenty of torque, it is smooth, stable, easy to maneuver, glides in and out of turns and at night, with the lights on, it's absolutely majestic. The ability to monitor your speed, remaining battery power, trip odometer, as well as, over all odometer reading, on the remote control is super beneficial. Battery life is great. Customer support is just an email away. Ecomobl staff are super courteous, friendly and extremely respectful. I just ordered the new M24, with the full suspension and I am super excited to ride it. The Ecomobl ET skateboard is the next best thing to driving an exotic sport's car. My skateboarding experience dates back to 1977, at Skatercross, in Reseda, California. I am an Ecomobl loyalist, for life.

17 juillet 2023
Logo de Ecomobl Electric Skateboard

Réponse de Ecomobl Electric Skateboard

Thanks for your support. Please contact us anytime if you have any questions : )

Noté 3 sur 5 étoiles

Sent a broken skateboard

Sent a broken skateboard to me
They sent me a return label and are sending me a new skateboard
Fingers crossed 🤞🏻

25 août 2023
Logo de Ecomobl Electric Skateboard

Réponse de Ecomobl Electric Skateboard

Thank you for sharing your experience! We apologize for the inconvenience with the skateboard and truly appreciate your patience. We’re glad to hear that we were able to send you a return label and arrange for a replacement. Rest assured, we’re doing everything we can to ensure you receive a fully functional skateboard. If you need any further assistance or have any questions along the way, please don’t hesitate to reach out. We’re here to help, and we hope you’ll be back riding soon! Fingers crossed! 🙌😊

Noté 5 sur 5 étoiles

Ecomobl Telum 2WD

I got my Telum in June 2023, and was able to go offroad with it only a few times so far. This is my 1st offroad SK (skateboard). My true rating would be closer to 4 than a 5 stars. But, I opted to give it a 5 based on my experience so far, and for overall fun factor.
1st, it is a thing of beauty (if that is your thing)! I know it sounds silly...! A perfect design and art!
Also, it is a beast (power wise), and will probably rattle you when you go first few times! Unfortunately, you can't adjust the acceleration, just the speed, and it seems that even at lower speeds, the trigger still sensitive and would acc. pretty hard (same acc.)! The good part is that it has it when you want it! The flex deck and giant pneumatic tires, make the ride very comfortable almost on any terrain. I don't even care, or mind about relatively big rocks or anything really on the ground anymore... Haven't try jumping with it yet, but I think it will handle it well. Battery life seems to be OK. I was done way before the battery was out, and did a lot of climbing with it. So, didn't try to check how many miles it can really do. The main issue I have with it, is that without foot binding I can't turn with it! Even with the foot binding I have a really hard time turning. On wide trails, not an issue, but on pavement my turn radius is like of an SUV. But, I'm not an avg. Weight (under 140lbs)! I have the softest springs in the front and medium in the back. I'm going to change the back ones to the softest, even though it's recommended to have the back ones a bit harder. I wish they had even softer than the Blue ones (the softest)...!
I'll probably end up replacing the stocked binding with better ones. You will find this complaint all over the web! I agree with it, but at the same time, I think it was meant for offroad riding, where it's less of a problem. My SK came w spares of the Red Springs (medium). In my case I actually would like the Blue ones. I wish it would have come w extra Blue ones instead. When I went to purchase them separately, they only offer all 3 kinds, and not individual ones, so relatively expensive, considering I don't need the rest! Also, in my opinion, the description of the parts on their website is subpar and ambiguous on some of their items. This is just an observation from looking briefly at the parts lists. At some point I'll need tires, etc... FYi, you are "married" to the company when it's come to spare almost anything! I recommend getting extra tires, etc., just in case...
Overall I'm still learning, but my experience so far was very good and had a lot of fun! Please, please have respect for this beast, wear all the protective gears, and be very careful, especially considering that your feet are tied to this thing, so "escaping" it might not be possible! And remember that the trails are his natural habitat. Safe riding!

20 août 2023
Avis spontané
Logo de Ecomobl Electric Skateboard

Réponse de Ecomobl Electric Skateboard

Thank you for your detailed review! We really appreciate you sharing your experience with the Telum and your thoughtful feedback. It’s great to hear that you’re enjoying the power and comfort of the ride, as well as the overall design and fun factor. We understand your concerns about the turning and foot binding, and your insights are valuable for us to consider in future product development.
Your suggestions regarding the springs and tire options are also noted, and we’ll take them into account. We’re sorry for any confusion with the parts descriptions and pricing, and we’ll work on improving that.
We also appreciate the safety reminder—wearing protective gear is always a priority when riding these powerful machines! We’re happy to hear you’re still having fun, and if you need any assistance with parts or adjustments, don’t hesitate to reach out. We’re here to help you make the most of your Telum!

Noté 1 sur 5 étoiles

I have bought boards from this company…

I have bought boards from this company before and they where good and worked. i recently bought a new board from ecomobl and it was completely defective. It would not charge and would not turn on. I emailed the company for help to return and had very little reply with a very long response time. I have requested to return it multiple times now and no response to my request. I am very disappointed and am out $1200 now.

13 juillet 2023
Logo de Ecomobl Electric Skateboard

Réponse de Ecomobl Electric Skateboard

We sincerely apologize for the trouble you've faced with your new board. This is not the experience we want for our customers, and we understand your frustration. Please contact us directly at our official website with your order details, and we will resolve the issue as quickly as possible. Your satisfaction is very important to us, and we're committed to making this right. Thank you for your patience, and again, we apologize for the inconvenience caused.

Noté 5 sur 5 étoiles

Ecomobl

I like this brand, their products have ups and downs like all electric skateboards do but they take care of you in the end and provide you what you need. The decks are durable as well as their batteries. The only thing that's worrisome is the motors and ESCs may need changing within months of use. Other than that the quality of their products are very good. You get the bang for your buck.

6 juillet 2023
Logo de Ecomobl Electric Skateboard

Réponse de Ecomobl Electric Skateboard

Thank you for your thoughtful feedback! We’re glad to hear that you’ve had a positive experience with our products overall. We always strive to provide durable, high-quality skateboards, and it’s great to know you’ve found value in our decks and batteries. We also appreciate your input on the motors and ESCs, and we’re continually working to improve all aspects of our products. Your satisfaction is important to us, and we’ll continue to support you with any needs or concerns. Thanks again for your trust in the brand!

Noté 1 sur 5 étoiles
Logo de Ecomobl Electric Skateboard

Réponse de Ecomobl Electric Skateboard

We’re very sorry to hear that you haven’t received your order. Please reach out to us directly at our official websit with your order details, and we’ll investigate this right away to ensure it gets resolved as quickly as possible. Thank you for your patience, and we look forward to getting this sorted for you.

Noté 5 sur 5 étoiles

I really love my skateboard

I really love my skateboard. Never done any skateboarding before and jumped right on the ET. Really seems easy to ride so far.

26 juin 2023
Logo de Ecomobl Electric Skateboard

Réponse de Ecomobl Electric Skateboard

Thanks for your support. Enjoy !

Noté 5 sur 5 étoiles

Got exactly what I ordered

Got exactly what I ordered in a surprisingly short amount of time.

19 juin 2023
Logo de Ecomobl Electric Skateboard

Réponse de Ecomobl Electric Skateboard

Enjoy your riding ~

Noté 1 sur 5 étoiles

Remote control did not work.

Remote control did not work.. They took quite a bit to drop it off at fedex to get the product out...

26 juin 2023
Logo de Ecomobl Electric Skateboard

Réponse de Ecomobl Electric Skateboard

Hello, please contact us: services@ecomobl.com We'll send you a new one immediately once we confirm the issue.

L’expérience Trustpilot

Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.

Les entreprises peuvent utiliser nos invitations automatiques pour collecter des avis. Ils sont accompagnés du statut « Vérifié » pour indiquer qu'il s'agit d'expériences authentiques.

En savoir plus sur les différents types d'avis.

Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.

En savoir plus sur le parcours des avis sur Trustpilot.

Voici 8 conseils pour écrire des avis de qualité.

La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.

Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.

En savoir plus