Friendly, helpful, informative, not too pushy. Everything sorted out quickly and efficiently on the phone. Thank-you Fatima!
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Lisez les avis des autres
Although I thought I had renewed my accounts earlier in the year it transpired that I had been contacted too early and my initial renewals had been made outside the renewal window. After this fiasco,... Voir plus
L'entreprise a répondu
Alex was very professional and explained everything well. Giving me options that would be beneficial to the business rather than just opting for the most expensive .
Straight forward painless process. I was called as my contract was coming to an end. The young lady I dealt with was extremely helpful and patient. She recommended a better fit for my energy purposes... Voir plus
À propos de l'entreprise
- Fournisseur d'électricité
- aussi dans
- Compagnie gazière
- Entreprise de Voirie et Réseau Divers (VRD)
- Service de paiement par carte de crédit
- Service de télémarketing
- Site de comparaison de prix
Écrit par l'entreprise
We provide personalised guidance and support to customers looking for expert advice on utility services.
Coordonnées de contact
18-22 Lloyd Street, M2 5WA, Manchester, Royaume-Uni
- Admin@ecosavepay.com
- ecosavepay.com
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
N'a pas répondu aux avis négatifs
Comment cette entreprise utilise Trustpilot
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Very Good Arran
Ryan was great clear giving all info
Ryan was great clear giving all info
Excellent customer service by Claire

Réponse de Ecosave Pay
Info given was clear and the person…
Info given was clear and the person dealing with me was friendly

Réponse de Ecosave Pay
Lily
Great service, contacted us without prompt to give us a great saving on our gas and electric. Very efficient and helpful!

Réponse de Ecosave Pay
Customer service is good
Customer service is good. Clear instructions. I am having problems setting things up but nothing to do with the staff who are being very helpful and polite
New contracts
Quick & easy to sort out new contracts. Nice friendly staff to speak too.
DISHONEST COMPANY
AVOID! DISHONEST BROKER!
Apparently Ecosavepay thinks the following review is defamatory!
BUT,
After investigating, Trustpilot found it wasn't and is actually factually correct and not defamatory at all.
Please read on...............................
I was given FALSE ADVICE by Ecosavepay.
I had already signed a contract to change energy supplier with another broker in August2025 for a contract to commence in October 2026
2 months later, Ecosavepay contacted me and advised I was within my rights to sign a contract with themselves.
They advised as long as I stayed with my current energy supplier, I would not incur fees for breach of my initial contract.
This was FALSE and MISLEADING advice.
I am now being pursued for breach of contract, lack of commission and no go live fees from the original broker.
I have been ringing Ecosavepay for the past 6 weeks to sort this out and have been promised call backs from Ellie, Ruby, Meghan and Katie.....I'm still waiting!!
As requested, I have sent all proof of contracts signed, and emails from the previous broker advising of charges, but again have not received any response.
SHOCKING COMPANY.
AVOID
QUICK AND EASY
Good to speak to a lovely kind person.
Informative and helpful
Easy to understand.
Professional service
Professional service, delivered easily and worked hard to find a mutually agreeable contract
ECOSAVE PAY found competitive pricing…
ECOSAVE PAY found competitive pricing and the staff were polite and helpful.
L’expérience Trustpilot
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