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Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

I’m extremely happy with the eDog fence collar. It has been a fantastic addition for keeping my dog safely within the property boundaries and has given me much more peace of mind. The collar is easy... Voir plus

Noté 5 sur 5 étoiles

I recently had an issue where the remote for my dog’s e-collar suddenly stopped turning on. I reached out to the company for some troubleshooting advice and was genuinely surprised when they sen... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Had a question in relation to an order and Courtney could not have been more helpful, brilliant Customer Service. Outstanding.

Noté 5 sur 5 étoiles

I recently purchased the Dog Calming Diffuser from eDog Australia and couldn’t be happier. Not only has the product made a noticeable difference in my dog’s anxiety levels, but the customer support wa... Voir plus

L'entreprise a répondu

À propos de l'entreprise


Coordonnées de contact

3,7

Moyen

TrustScore 3.5 sur 5

32 avis

5 étoiles
4 étoiles
3 étoiles
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1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 20 % de ses avis négatifs

Répond généralement dans un délai d'un mois

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3,7

Tous les avis

(32)

20 avis reçus au cours des 12 derniers mois

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Noté 1 sur 5 étoiles

Snake Repellent SCAM

Selling snake repellents that have been proven not to work by experts. These people should be ashamed they market this fraudulent product. It's putting people's lives in danger with these false claims

9 octobre 2025
Avis spontané
Logo de Edogaustralia

Réponse de Edogaustralia

Hi Craig! Thank you for your feedback. We understand your concern, as snake safety is extremely important. This product is designed as a deterrent using vibration and ultrasonic technology, but results can vary depending on the environment, placement, and snake activity.

We do not recommend relying on any single deterrent product as a complete safety solution. Customers should also keep outdoor areas clear, reduce hiding spots, and contact a licensed snake catcher or pest professional if snakes are present.

We’re sorry this has caused concern and appreciate you raising it. We’ll review our wording to ensure expectations are clear and responsible.

Noté 1 sur 5 étoiles

avoid the compagny

purchase a Order #EDAU119470
Confirmed 30 Apr
Link expired
To view your order details, send a new link to the email or phone number used at checkout.
Fulfillment status: On its way
On its way
1 May
This shipment is on its way.

Order details
Contact information
Shipping address
Shipping method
Payment
Billing address
Order summary
Order items
AETERTEK AT-918C Dog Remote Training Collar with Auto-Bark
productThumbnailQuantityLabel
1
AETERTEK AT-918C Dog Remote Training Collar with Auto-Bark
1 Dog
$189.00

Order totals
moneyLinesHeaderItem
moneyLinesHeaderValue
Subtotal
$189.00
Discount
53VTD3KM
-$18.90
Shipping
Free
Total
AUD
$170.10
Including $15.46 in taxes

THIS KIT never works from day one , the transmitter was blipping alone on my dog neck without anyone holding the command , then then command did not transmet instruction to the receiver when piut on my dog on my dog ,, i try in my hand it sound to work ok , but not once i put the collar on my dog , it took countless email and phone call to explain , they ask me to return the complet kit as they say it could be a faulty receiver ..no news for few weeks , we phone few times in the last 2 weeks with diffrents person on the phone in their supposed " customer services ", ,YESTERDAY after 4 phone call , they promise to r refund ,less 20 percent , i say YES what ever , just refund me now , enough of this saga !! after still wait for weeks i ask a refund , the divers person on the phone " promesse " a refund in the next 20 minutes , well nothing happen .. still waiting .. ,, we are the 16 of July .. MY opinion is that company is a total scam with total comptent for the customer , and they just run with impunity and scam business .like other people say , I WISH I HAVE FIND THIS REWIEW SITE PRIOR TO BUYING ,,

16 juillet 2025
Avis spontané
Noté 1 sur 5 étoiles

Dodgy

When I checked out, an offer came up to add on a bag and whistle. The price didn't change. $199 for two collars. Thought it must have been a promo. Turns out it removed the 2 dog option from my cart, changed it to one collar for the same price so I essentially paid an extra $50 for a $2 temu whistle. Tried to return but company is Australian (despite advertising as EDogNz) so postage is too expensive. Customer service wouldn't help. Very misleading and dodgy.

15 juillet 2025
Avis spontané
Noté 1 sur 5 étoiles

I found an edog training lead for $29…

I found an edog training lead for $29 and went to pay using Paypal. All looked normal until i put in my paypal password then the money was immediately taken, no transaction appeared in my Paypal account, no lead delivered and i had to change my credit card. The Paypal page looked right but obviously wasn’t.

12 juin 2025
Avis spontané
Noté 1 sur 5 étoiles

Bought a findtag tracker,

Bought a findtag tracker,
Total waste of money, didn't work after 2 hours, had a old leaking battery in it.
Getting a replacement was more trouble than it's worth, plus you would be getting the same cheap piece of crap anyway.
Should of read reviews before purchasing.
Lesson learned

28 avril 2025
Avis spontané
Noté 1 sur 5 étoiles

3 etags, bad design tracking tags fall out of all 3

My family purchased the etag dog tracker for if our dogs escape, they are like an AirTag in a silicone holder that hangs off the dog collar. Well, all 3 trackers fall out,we have a staffy, a golden retriever and a dash hound. We contacted the company who requested a video of the fault. Although the concept is good, the silicone holder is not suffice as the tracker just falls out as the silicone holder is only enclosed on one side, when the dogs play. yes you can track the tag and put it back in, but multiple times per day across 3 devices to me is just not good design for dogs, we just decided to put all 3 in the bin and count out loss.

31 mars 2025
Avis spontané
Noté 1 sur 5 étoiles

purchased a Barktec Ultrasonic Bark…

purchased a Barktec Ultrasonic Bark Control 240° Pro on March 5, 2025, with delivery through Toll Express. However, the item was never delivered. After multiple inquiries, the courier company falsely claimed the item had been delivered and even posted an image of someone else's front door! This is outrageous. I regret not reading the reviews beforehand, as it seems this is a common issue. I definitely won't be purchasing from this company again.

14 mars 2025
Avis spontané
Noté 2 sur 5 étoiles

Waste of money 2 Barktec Ultimate…

I purchased 2 Barktec Ultimate Ultrasonic
I emailed Edog explaining that they simply do dot work. The website advises they are ideal for reducing the noisy neighbours dog from barking! The information on website is misleading because this is what they advised me, I requested a refund and have not heard from them again. Very disappointed

The device will not work through solid objects or fencing and the frequency will bounce off this.
The device's would need to be placed on top of fencing pointing down to the dogs ear height .

1 janvier 2025
Avis spontané
Noté 1 sur 5 étoiles

eDog Scam?

When I ordered my product was informed delivery would be 1-2 business days. Two weeks later no delivery and no response from chat, phone or tracker. I suspect this is a Scam

22 novembre 2024
Avis spontané
Noté 1 sur 5 étoiles

Beware return fees! AVOID!

Purchased wireless dog fence (shock collar). Turns out the product won’t shock on auto (fence mode), only manually via the remote, which makes it useless. The product doesn’t do what it’s designed to do. I reached out to the company and they advised I could send it back but they would charge a 20% restocking fee.

This is terrible given the product was not fit for purpose.

Additionally I selected express shipping. The product was sent Express post, however it took them almost a week to dispatch the item.

AVOID THIS SELLER and find a local retailer to buy from that will offer you decent customer support.

6 octobre 2024
Avis spontané

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