Edward Mellor Avis 153

Edward Mellor's Marple branch. My husband & I are really grateful to the team's professionalism and great effort to find the right buyer for our property.
We've tried numerous estate agents in the area and wasted so much time for not using EM's expertise from day one.
They are a great team - so much professionalism and expertise starting from the day one when Mark Smith came to give his appraisal and valued our property. Then on to the day when it was ready to be marketed; Nicola Mather gave her all to finding the right buyers for our property. Rachael did a fantastic job communicating to conveyancers and the chain of buyers. Abbie is also very helpful in answering our queries. Thanks a million to the team and keep up the great work you're all doing.

I had the pleasure of Emma
The absalute ray of sunshine - the most cheerful person of my days .
Always so happy and always had as much time as I wanted

She said trust me - she went above and bejond and got me what I wanted .

Emma I hope your manager sees this , they should be very proud .

Absalute credit and I will try to be more cheerful

Emma was really helpful. Always quick to respond to our messages and kept us up to date with what was happening.

Great service from all the team at Edward Mellor on my recent sale with a special shout out to Natalie who went above and beyond, looking after myself and the buyers through an unusually tricky process ensuring the sale was completed.

Amanda Wainer Provided excellent support, advice and guidance on mortgage services. They followed up on callback and updates really empowering me with options going forward and best product types.

Natalie from hazel grove was great, she rang me on a regular basis and kept me so well informed of the progressof sale I was buying. Rachael was really helpful too!
Katie, tai, Jack at the edgely branch did the same and helped me whenever they could.
Big thanks for everyone's support in the property I was purchasing, I really appreciated you all! X

I trusted this company to do a survey for me prior to my house purchase in Sept 2025. They have missed so many issues on my survey, mainly the roofing , which has cost me £1500 i could not really afford. It seems this company do not do a proper survey and are happy to rip off homeowners. Do mot use these clowns, all they want is your hard earned money

Worst auction. Don't Trusted them or their stuff. They don't tell you the truth if you did not win the auction or the bidding. They will keep your money the £5000 the 5k . All the other auction the refund you in the same time .and of them they do not take any advance payments at all. But edward mellor will make your life Worst. And the stuff play that game as they look like trained to keep the money and send you rubbish information not help you .just do not buy from them or trust them at all.

An Amazing and Efficient team. Andrea Bailey was so professional and kept us updated every step of the way . And gave us great advice. Also was sympathetic to our situation. Recommend 100 percent thank you

Edward mellor auction did not ring fence or simply authorise my buyer security deposit, they actually took £5000 from my account over a week ago and I am still waiting for my refund, this is shocking behaviour and has prevented me from bidding on further auctions.
Terrible process.
Only 1 person wins an auction, yet they actually take thousands of pounds from all bidders…. What are you actually doing with our money Edward mellor?

Best price for level 2 survey. No issues with the whole process. The report was produced very quickly after the survey was carried out.

100% Cash Buyer ignored – Complete lack of professionalism

Extremely poor experience with the Denton branch, specifically Eleanor Price. As a chain-free, 100% cash buyer with funds exceeding £450k, I expected a basic level of professional service. Instead, the process was a shambles from start to finish.

First, I was left waiting at a property because the agent couldn't provide access, followed by a flippant joke from the negotiator about "breaking in through the windows" rather than a professional apology.

More importantly, after making a record-breaking cash offer of £235k, I was ghosted for 6 days despite multiple follow-up attempts. My formal written withdrawal was also completely ignored. It is clear this agency used my solid cash offer as a "safety net" or leverage to pressure other buyers while failing to provide me with even basic courtesy or communication.

If you are a seller, be warned: this team’s inability to communicate or manage a high-value cash transaction could cost you a secure sale. If you are a buyer, be prepared to be played and ignored. Totally unprofessional.

Update:
I've made a formal complaint to Edward Mellor Denton and received a pack of lies in response. I've now escalated the matter to The Property Ombudsman (TPO).

This company is a fraud NEVER hire them to do a property survey.

I booked them to do a level 2 survey, and there was clear damage to the bathroom which they didnt list up, however documented that the walls where there, despite not noting that the wall panels where coming off and the bathroom had damp issues. They even stated that they didnt carry out any test for it.

The remaining house survey was the same.

Edward Mellor are SCAMMERS, they lie and do not accept accountability. All they are interested is taking your money.

Very poor after sales service. We and our buyer have had no contact from them since 16th Sept it is now 23rd Nov.

We recently sold two commercial buildings through Edward Mellor Auctions and our experience with the team, especially Chloe and Austin was genuinely fantastic.

Chloe was absolutely brilliant from start to finish. Her communication was spot-on, she kept us updated throughout, and she pushed hard to get the best outcome for us. Nothing was ever too much trouble and she always made sure we knew exactly where things stood.

Austin was equally excellent, very professional, super friendly and extremely knowledgeable. He helped us position the properties strategically and made the whole process feel clear and manageable.

Even when we had a few hiccups along the way as you always do with property, they were both calm, proactive and completely on it. They worked right up to the wire and secured us a double sale, including a last-minute pre-auction deal! Amazing 👏

Couldn’t recommend Edward Mellor Auctions in Stockport highly enough. We’d happily work with them again!

Selling my home for the first time and having to use an estate agent had left me feeling quite anxious. I met a number of agencies but Einar Perdomo at Edward Mellor stood out.

He was thorough and detailed, walking me through the process from start to end and introduced the team at Edward Mellor who would be helping me.

No other agency came close to provided the level of care that Einar offered. I can highly recommend them.

I've sold two properties with them through auction, both successfully, and both achieved what is, to my mind, a fair price for what they were.
They were very proactive in finding buyers, arranging the viewings, liaising with the buyers, liaising with me, and in closing the deal off.
They also appointed a firm of solicitors to deal with the conveyancing who were also excellent and instrumental in getting the sales completed.
I thought it was just an auction but it appears to be more than that behind the scenes, they seemed to have spent a lot of effort marketing them to potential buyers.
The fact there a is a set timescale to the process worked well for me.
Many thanks to Leah and Millie and the rest of the team.

Great experience.
We were visited by Einar from the Droylsden office and we realy felt the care they have for the customers. Everything was ready in a few minutes , pictures included , appointments for the week after and we already accepted a good offer.
Thank you for everything.

Einar Perdomo and the team were professional and efficient in supporting the sale of our property. Einar gave us very good advice and the team were willing to use our own photos to showcase the house beautifully. Viewings were conducted efficiently and at suitable times.