The Installation team was brilliant, working with expertise and conscientious as well as being friendly good people. The heatpump works well , I trust winter can come now. I highly recommend this comp... Voir plus
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⭐ Very Disappointing Service and After-Sales Support I have had EGR’s solar system for approximately two years, and the agreed work has still not been fully completed. There are cables left hangin... Voir plus
L'entreprise a répondu
Technical installation seems good and generally neat though some cable covers would improve the look. Seems to work pretty well now I’ve switched to Octopus and awaiting our first bill to see how it g... Voir plus
L'entreprise a répondu
I made the leap into solar and battery and I have to say how impressed I was with Andy and Omar who came to do the installation. It was very straightforward dealing with the office who were incredibly... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Fournisseur d'équipements d'énergie solaire
- aussi dans
- Environnement et ressources naturelles renouvelables
Écrit par l'entreprise
Eco Greenenergy Solutions ltd have been trading since 2009 in the renewables and electrical sector. Eco Greenenergy Solutions Ltd, our aim is working with our customers to have a full satisfaction and fulfil all needs in getting energy bills reduce to an acceptable amount. We aim to reduce your gas and electric bills by more than half and let our customers get paid for any energy export back to the grid, with smart export guarantee (SEG) and Boiler Upgrade Scheme (BUS) free initial consultation, proposal, system design, guarantees provided, after sales care. Solar PV, Battery Storage, Thermodynamic, Air Source Heat Pump, electric car charge points, eco save electric radiators.
Coordonnées de contact
Unit 30 Woodside Industrial Estate, CM16 6LJ, Epping Essex, Royaume-Uni
- 0800 111 4805
- info@egesolutionsltd.co.uk
- egesolutionsltd.co.uk
4,1
Bien
115 avis
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A répondu à 100 % de ses avis négatifs
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Easy from start to finish.
Easy from start to finish.
Very professional, whole process was handled by them and installation took place in a short period of time post site survey.
The installation team worked hard all day and completed a battery installation in a day. Very pleased.
5 août 2024
Réponse de Eco Greenenergy Solutions Group Ltd
Dear Mr. Alan,
We appreciate you for taking your time to leave a wonderful review. We are pleased to hear that you had a great experience with us. We are happy to assist you in the future.
Regards
Eco Greenenergy Solutions Team
Excellent work
Excellent work. Clean and tidy, good communicators. Made sure the job was finished to schedule.
21 août 2024
Réponse de Eco Greenenergy Solutions Group Ltd
Dear Mr. Fearnside,
Thank you for taking your time to leave a wonderful review. Glad to hear that you had a great experience from the services with the company. Happy to assist you in the future.
Regards
Eco Greenenergy Solutions Team
Great company to deal with
Excellent to deal with in all respects :-
- initial paper based survey
- on site visit to confirm configuration
- paperwork confirming the details / costs etc
- good installation, despite a couple of technical hitches; well supervised team
- great support from back office on all the paperwork needed to start selling back to Grid and in very promptly responding and resolving customer questions
Would 100% recommend this company
19 août 2024
Réponse de Eco Greenenergy Solutions Group Ltd
Hello Mr. Gemmell,
Thank you for taking your time to leave a wonderful review. Glad to hear that you had a great experience from the services with the company. Happy to assist you in the future.
Regards
Eco Greenenergy Solutions Team
Good Customer Service
The company kept to the timelines on the inspection, review stages and promptly kept us updated at all stages during that time period which was about 4 months from booking to installation. Closer to the installation, the office was great in arranging it and during the installation on the day, the two engineers did a great job coming promptly in the morning and finishing late afternoon. I have yet to see the benefits from the installation of the solar panels but overall great customer service from the individuals involved in inspection, installation and the office.
24 novembre 2023
Réponse de Eco Greenenergy Solutions Group Ltd
Hello Jyothi,
Thank you for your valuable response. We are delighted to hear about the great services starting with appointments till the installation.We will pass your comments to our team. Hope to continue providing you with assistance from our team. In case of any queries, feel free to contact us.
Regards,
Eco Greenenergy Solutions Ltd.
first class from start to finish
2 novembre 2023
Réponse de Eco Greenenergy Solutions Group Ltd
Hello Mr.Steve,
Thank you for taking your time to leave a wonderful review. Glad to hear that you had a great experience from the services with the company. Happy to assist you in the future.
Regards
Eco Greenenergy Solutions Team
Panels OK…
The installation of solar panels was completed in one day. The admin support throughout the Solar Together process has been sound and professional from survey to invoice
28 novembre 2023
Réponse de Eco Greenenergy Solutions Group Ltd
Hello Mr.Chris,
Thank you for taking the time to tell us about your experience. We are happy to hear that your solar panels were installed and the team provided great support till the end. We hope to continue assisting you with great service in the future.
Regards
Eco Greenenergy Solutions Team
Flat roof solar panel installation
Installers were on time, very polite and professional. Everything was completed in under 6 hours and we were given clear information about how the system works and how to use the app to monitor the system.
27 novembre 2023
Réponse de Eco Greenenergy Solutions Group Ltd
Hello Mr.Robin,
Thank you for sharing your experience with us. We are delighted to hear that you are happy with the services and the assistance provided in helping you with system & the application.Your feedback is very important to us and we will always continue to give excellent service at all times.
Regards
Eco Greenenergy Solutions Team
Job progressed smoothly although I am…
Job progressed smoothly although I am still waiting for scaffolding to be removed.
5 décembre 2023
Réponse de Eco Greenenergy Solutions Group Ltd
Hello Mr.Peter,
Thank you for your wonderful review. Glad to hear that you are satisfied with the job.We hope that the scaffolding has been removed. Happy to assist you in the future.
Regards
Eco Greenenergy Solutions Team.
Very smooth installation - great overall
Very smooth installation, earlier than promised, but considerable time wasted on the day of install as electricians had to re-survey the property to accommodate the inverter / Battery. Didn't ask for help when they had difficulty connecting to WiFi, which was easily solved by householder. Only slightly less than perfect result, happy to recommend.
27 novembre 2023
Réponse de Eco Greenenergy Solutions Group Ltd
Hello Mr.Hugh,
Thank you for sharing your experience with us. We are delighted to hear that the installation process was smooth and completed earlier than expected. We are thrilled to hear that you are satisfied with the installation and would recommend our services. Sorry for the inconvenience caused by the electricians having to re-survey the property. We appreciate your patience and understanding in this matter. Hoping to assist you with excellent services in the future.
Regards
Eco Greenenergy Solutions Team
Our surveyor was polite and friendly
Our surveyor was polite and friendly. There were a few issues with the scaffolding but the guys fitting the panels
were polite, friendly, professional and very knowledgeable and put me at ease.
2 décembre 2023
Réponse de Eco Greenenergy Solutions Group Ltd
Hello Ms.Marie,
Thank you for taking the time to write a review for us. We will inform the surveyor and the team of your helpful feedback. Sorry to hear about the scaffolding concerns, and I hope we were able to resolve them quickly. We are delighted to hear about the support we provided you and we will continue to provide good services in the future. Happy about assisting you with any future inquiries.
Regards
Eco Greenenergy Solutions Team
Réponse de Eco Greenenergy Solutions Group Ltd
Hello Mr. James,
Thank you for your insightful feedback. We will forward the response to our workers and hope that we provided excellent service. We appreciate your feedback and hope to continue providing outstanding services to our customers.
Regards
Eco Greenenergy Solutions Team
Fully recommend for the management and installation process
People turned up on time, worked cleanly and courteously.
I had numerous queries during the buildup to the installation, all of them were dealt with promptly via emails.
Program was kept to despite foul weather.
Explanation of system was comprehensive and clear.
31 octobre 2023
Réponse de Eco Greenenergy Solutions Group Ltd
Hello Mr.Craig,
Thank you for your valuable response. We are delighted to assist you with the installation process and happy to provide you with detailed explanation of the system. Unfortunately weather can be unpredictable, but we are pleased to see the project completed successfully.We will pass your valuable comment to our team and hope to assist you in the future.
Thank you for taking the time to offer us a remark that will help us continue to provide exceptional service to our clients.
Regards
Eco Greenenergy Solutions Team
Flawless service
Flawless service, though I could have timed it better with the weather...
30 octobre 2023
Réponse de Eco Greenenergy Solutions Group Ltd
Hello Ms.Abigail,
Happy to hear your valuable response. Weather can be unpredictable sometimes but we are happy to assist you during the time of installation.No worries.Thank you for choosing our services and we look forward to serving you again.
Regards
Eco Greenenergy Solutions Team
The installers were efficient and polite
6 novembre 2023
Réponse de Eco Greenenergy Solutions Group Ltd
Hi Mrs Rutnam,
Thank you for leaving this wonderful review for the installers I will pass your feed back to them. We are very happy that your installation went well.
Regards
Eco Greenenergy Solutions Ltd Team
Very Happy
From first site inspection to commissioning and completion, this was a quality project.
Installation team were second to none.
Courteous, tidy and more importantly knew every aspect of installation they were carrying out.
First class installation, carried out by professionals. Would recommend any time.
1 novembre 2023
Réponse de Eco Greenenergy Solutions Group Ltd
Hi Mr Exeter,
Thank you for taking the time out to leave this wonderful review pointing out your overall happiness with every aspect of your experience with us. We are very delighted that you had an excellent experience with us.
Rigards
Eco Greenenergy Solutions Ltd Team
Great service.
Great all round service. Efficient and clean installation. All aspects of the installation were clearly explained to me by the team which meant that I hit the ground running with my understanding on how the solar panel systems works and what I need to do to get the most out of it.
4 octobre 2023
Réponse de Eco Greenenergy Solutions Group Ltd
Hi Mr Cosby,
Thank you for leaving this wonderful review, I will pass your feed back to the installation team. We delighted that you are happy and looking forward to having a happy generation in proving your own home energy with renewables , Once again from all of us thank you for your feed back.
Regards
Eco Greenenergy Solutions Ltd Team
A small glitch over scaffolding but…
A small glitch over scaffolding but very good service from installers on the day and from the company, before and after, keeping us informed all the way through.
10 octobre 2023
Réponse de Eco Greenenergy Solutions Group Ltd
Hi Ms Susan Beer,
Thank you for taking the time out to leave us this review, We will look into why we had problems with your scaffolding and will fix any issues this may cause in the future. Your feed back is well valued to us, we will always try to go over and beyond in providing top quality services at all times, although this sometimes is not possible but we will never rest until.
Regards
Eco Greenenergy Solutions Ltd Team
Generally excellent with the…
Generally excellent with the installation and the scaffolding. The teams were polite and worked neatly and efficiently, with everything done in one day. The scaffolding was left up for one week after completion but this was not too much of a problem.
Thank you
Kevin Morris
19 octobre 2023
Réponse de Eco Greenenergy Solutions Group Ltd
Hi Mr Morris,
Thank you for taking the time out to leave us this excellent review. We are happy that you had a very good overall experience, and thank you for your understanding with the scaffolding been up a little longer than normal.
Regards
Eco Greenenergy Solutions Team.
Grest communication from start to…
Great communication from start to finish. Fantastic experts from start to finish.
12 octobre 2023
Réponse de Eco Greenenergy Solutions Group Ltd
Dear Tamar,
Thank you for taking the time out to leave us this wonderful review. We are very please, that you had a fantastic experience with our service.
Kind Regards
Eco Greenenergy Solutions Team
Great service throughout
Great service throughout. Always able to get through on the phone quickly and easily. Installation team were quick and efficient and made absolutely sure everything was clear on the app before completing.
11 octobre 2023
Réponse de Eco Greenenergy Solutions Group Ltd
Hi DonW,
We are delighted to know you had a great experience with us, I will pass on your review comments to our team, thank you for taking the time out to leave us this wonderful review and if you ever need us, we are always more than happy to help.
Kind Regards
Eco Greenenergy Solutions Team
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