Had my charger installed on the 20th October. The engineer was so lovely, I spent the whole time outside with him chatting about life and so on. He then went on to connect my WiFi to my app for me... Voir plus
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Sam at Elecology replied straight away when I enquired and asked for photos, which I sent. He came back with a fair quote before the two other companies I contacted had even responded, so I accepted... Voir plus
Can’t speak highly enough of this company. A breath of fresh air as most companies nowadays seem to be greatly lacking in customer service and response time. From my initial enquiry to the Ohme Home P... Voir plus
The Installer arrived on time and carried out a very good job. He found a way of installing the cable under the floor of my house and through the small gaps in the dwarf walls under the floor board... Voir plus
À propos de l'entreprise
- Borne de recharge pour véhicules électriques
- aussi dans
- Ingénieur électricien
- Solutions et équipement énergétiques
Informations provenant de diverses sources externes
We install electric car charging points at home, at work, in public car parks and retail locations. Get your free EV charging point installation plan now.
Coordonnées de contact
Etats-Unis
- elecology.com
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Very straightforward and hassle free…
Very straightforward and hassle free service from the outset. An excellent customer experience - I would highly recommend Elecology and wouldn’t hesitate to use them again. Thanks to Sam and the team!
Elecology poor post-installation service
Elecology were hired as the installers by Hypervolt for my new EV charger. They did the install - and the person doing it was very nice - and all seemed well. However, after the install, I noticed that the electrics/power was no longer working in my outbuilding.
I contacted Elecology (Sam) to inform them of the situation. Their response was that my previous setup was not correct/as it best it should be and that was poor worksmanship by whoever did that originally. Whilst I agreed with them on that, my point was that the power was working previously and stopped working after their installation.
They disagreed and what I can only feel was they thought I was lying. Their conclusion was that the existing setup was the issue and they had done no wrong.
Since then, I got an electrician in and he spotted a previous cable had come loose. This was in the area where the new EV cables had been plugged into. So, the end result was that the Elecology installation had disturbed previous cables resulting in loss of power.
It was thoroughly disappointing to see this kind of post-installation service especially considering the good reviews and rating the company has and how nice the installer was. So, I'd be wary about using Elecology because if there is some issue after the installation, it might not be so easy to get them to have a look at it. They might try to palm it off so they don't have to send someone to come have a look. They won't even consider it's something they might have done wrong (unless it is to do with the EV charger itself).

Réponse de Elecology
Great Job
Great Job , easy to book and obtain the original quote and were very helpful on advising the correct charging unit to be purchased. The installing was great, the install engineer arrived on time and she was so helpful with advise and teaching us how to use the charger. I would really recommend this company every part of the process was GREAT, a very happy customer and now been using the charger for a couple of weeks and have had no issues.
Excellent service start to finish
Responsive by email, clear and helpful and fast to book me in. Installation went great and the electricity company told me the charger they installed was an excellent product. Neat work, friendly and professional. Would recommend to anyone.
Great communication and very good…
Great communication and very good installation, the installer was very knowledgable, happy to explain everything and very tidy and respectful of our property.
Great service start to finish
Can’t speak highly enough of the service from everyone I’ve dealt with at Elecology.
First off they were willing to take on the install at our house when 3 other firms had refused. Sam, who I dealt with said that he promised the job would be done to our satisfaction. Secondly when Dave and Mark arrived to do the work they described it as an 8.5 out of 10 challenge. They looked at different ways to get things done and set about things diligently and patiently. The installation was indeed done to our complete satisfaction including making good on the pathways and trenches they had to dig.
I thoroughly recommend them.
Great service from Sam and the entire…
Great service from Sam and the entire installation team! Professional, efficient, and very attentive to detail. The whole process was smooth from start to finish. Highly recommended!
Tesla Gen 3 charger installed on a post…
Tesla Gen 3 charger installed on a post and couldn’t be happier. Professional from start to finish, with a friendly and helpful team. Whole process was simple, straightforward and transparent.Tidy work, done properly. Would recommend.
Outstanding EV Charger Installation
Elecology have been exceptional from start to finish. They handled everything — sourcing the charger, installing it, and keeping me fully informed throughout the whole process. I really appreciated being able to send photos of my preferred location beforehand, which gave me real confidence that they understood exactly what I wanted.
The installation itself was flawless. All the cabling has been hidden beautifully, the workmanship is top‑tier, and the team left everything spotless afterward. Communication has been outstanding at every stage and I genuinely can’t fault them. A brilliant experience and a company I’d happily recommend to anyone.
From the initial quote through to…
From the initial quote through to installation, Elecology were 5-star all the way. The team were responsive and easy to deal with from the start, the installation of my Tesla Wall Connector was completed quickly, and they took the time to walk me through everything in detail once the job was done. Genuinely impressive service from start to finish, highly recommend.
Made the whole process simple
Made the whole process simple, good clear advice and happy to answer questions.
Installation took place at the time and on the day promised by a very pleasant member of staff. Use of the EV charger was explained thoroughly.
This is the second EV charger…
This is the second EV charger installation that Elecology have completed for me Again the entire experience from initial contact to installation went exactly as planned. Outstanding customer service & as I’m delighted would recommend .
Great experience. Fast install. Highly recommended.
Great, straightforward, and friendly. Took less than an hour to install my Tesla wall charger. Thanks for a great service.
I am very pleased with the quick…
I am very pleased with the quick charger installation.
Sam helped me to get an earlier installation date. The service is outstanding with a generous pricing. I would recommend elecology for your EV charger.
So easy to work with from initial quote…
So easy to work with from initial quote to installation, a dream
Great experience from start to finish
Great experience from start to finish. Professional advice, good comms, good value and prompt fitting that his the cables better than I had expected too. Would highly recommend
Very happy with the EV wall charger installation!
Very happy with the EV wall charger install. The engineer was great. Very neat job running the cable along the outside of the house and we managed to get it under the stairs after I removed a couple of floorboards, resulting in a tidy finish. Electricity only needed to be switched off for a very short time. The Hypervolt app was explained clearly. Everything left neat and tidy. Would definitely recommend
5* Service
From the initial quote right through to installation I received a fantastic service, absolutely top notch. These guys are quite rightly branded as premium installers for Tesla, I cannot recommend them enough, if you want a straightforward, simple and trouble free service, these are your guys
Excellent service and great…
Excellent service and great communication was the basis for an easy installation of my EV charger. The team that arrived on the day, first discussed where I would like the EV charger before proceeding to lay dust sheets inside the property before completing the installation. After they cleaned up after themselves before explaining how to use the charger along with the app.
I would highly recommend them.
I was absolutely delighted throughout…
I was absolutely delighted throughout my entire experience with Elecology.
The whole process was so simple, clear and quite frankly a breeze. They arrived within the allotted time and the fitter was just brilliant. Super friendly, knowledgeable, explained everything in steps, involved me in all the decisions around placements and what he would be doing etc.
The installation was really smooth, my power was only off for approx. 5 minutes and everything was cleared up nicely once he had finished installing. He took me through the app in detail and took time to answer any questions I had and took the time to test everything with my car to ensure it worked without issue.
The overall service was just fantastic, I could not recommend them enough for fitting your EV charger. I ended up chatting with the fitter throughout the installation, a good 2 hours - never a moan or complaint, just brilliant service from start to finish.
Thank you guys!
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