Electricals Online Avis 

The unit arrived in good time & product seemed fine. However, the fan failed after 4 days use, I have now spent 2 weeks jumping through hoops & chasing to get a replacement & still do not have confirmation that a replacement has been sent.

Great price. Free and quick
kerbside delivery, but the
driver helped with bricks and took pallet away.

THE POSTAGE. THE BOX WAS ALL SQUASHED AND DAMAGED. NOBODY WAS AVAILABLE FOR DELIVERY. SO THE BOX WAS THROWN OVER THE GATE AND SAT OUTSIDE

Great service very reliable my goods arrived on time

Very good customer service when I had to do an exchange of product. Helpful and pleasant delivery drivers on both occasions I would definitely use again.

Excellent products, packaging, delivery and customer service. Look no further.

Super quick delivery! I cannot comment on my purchase as its has not been fitted yet. All looks fine inside the box.

There was some delay in getting the product from the manufacturer but customer service was great. Very happy with product.

Ordered 2 sensors on the 17th August 2026 with the promise of next day service, frustratingly I have not received delivery despite promises that I will receive them, now forced to tell them that i will cancel the order and claim my money back from the Visa company

They not only do what they say, 8ts with service. Why, i accidentally double ordered an item and they spotted it minutes apart. Checked with me and refunded. Top service. Top quality.

Quality products and excellent service. Delivered on time. Highly recommended

I purchased a trust guard pir floodlight from them and paid for next day delivery.

Around 2 weeks later the item arrived. When I opened the package it was not the floodlight I had ordered.

When I questioned this with them, I was told it’s very similar and in their opinion better.

When I searched the light which had been sent it was 50% cheaper than the one I ordered.

I’ve waiting on a full refund.

Overall I would not recommend using this company at all. Thanks

I was after a straight replacement for a bathroom extractor fan. Electricals Online was amongst the lowest prices, the next day delivery premium was low (although the standard delivery seemed high) and the item arrived on time. Overall excellent service.

I was after a specific Hoymiles micro inverter, they not only had it in stock at a cheaper price than my regular wholesales but also delivered it next day. Excellent service, price and availability of parts.

Easy to order, quick delivery. Issue with missing part resolved quickly and with no drama, good all round service.

Ordered component then realised it wasn’t required, acknowledged that and refunded no problem

Very pleased with price, shipping and delivery and communication plus item is great - thanks.

Great product and great service . Fast and efficient delivery

Great product at a keen price delivered promptly

Great company to deal with, I ordered the wrong size and returned the item. They replaced the item with the correct size and refunded the difference. Would use this company again and strongly recommend them.