Electrify Bike Co. Avis 

I bought their CYC X1 Pro Gen2, BAC2000 Controller, 750C Color Display, 32T Bike Chain ring, right half-twist throttle, 72v-50 Amp-8Ah battery, EBC Universal Smart Charger, brakes cut off sensor kit and pedal/ crank removal tools. I put it all on a Target Schwinn Ascension 29 bike and fiddled for about three days on/off but it installed sweetly. I only ran it once so far and can easily hit 33 mph. Drove with pedal assist (9 levels) and throttle mixed for about 10 miles and used half battery. Simply amazing and my face is sore from smiling the whole time. Electrify Bike people helped me by phone with some questions and were A-1. Will be using bike for work commuter with BIG hill in way. I'm just a regular dad with over 200 lbs and this bike hauls me around no problem. Huge hill...no problem. Does not come with USB phone charger port or lights. No regrets at all and very satisfied.

Awesome customer service in the consultation process. I learned more in a 25 minute phone call from Adam O. than I did in over a month of internet research.

This company was good to deal with at first but they have become a complete nightmare. I have an issue with the display . They took over 2 weeks to get back to me. Then I finally got someone to contact me and they said they would get the problem resolved. two more weeks went by no contact. Then I tried to reach out again , no contact. Then another week. Then Finally a contact they had sent the return to the wrong person. So they sent me the return label but it was for the wrong person that they sent the return for in the first place. I asked repeatedly for a new mailing label with MY NAME on it after nearly 10 request I am still sitting here with the return label with JOe's name on it not mine. FFFFFFFFFFFFFFFFFUUUUUUUUUUUUU. I wish I could give a negative 10 review.

Just wanted to update my review of Electrify Bike Co. Can't say enough for the way they have come back with their response and efforts with regard to having sent the wrong battery (smaller 48v verses a 52 17.5ah Shark) and as well replaced a 500C Display that was not functioning correctly. It was later explained that they were in the process of moving to a new location, and issues with the order were lost in the shuffle—understandable. While it did take over a month to receive the correct parts, all is good and taken care of. I will purchase my next eBike build through Electrify. Continue the great support guys. Thank You Mark and Kevin—appreciated!