A huge thank you to Richard and everyone at Elegant Golf Resorts for a fantastic golf trip. Just eight weeks before we were due to travel, we found ourselves in a difficult situation with our... Voir plus
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Fantastic trip all round. Tavira an ideal base with bars and restaurants a short walk from Hotel. The hotel was perfect for a golf tour with good food and pool area. Golf was spectacular (Quinta do... Voir plus
L'entreprise a répondu
The booking process was seamless and everything was very well organised from the start. Kieran from Elegant Golf Resorts was very helpful in securing our golf break particularly as we tend to be last... Voir plus
L'entreprise a répondu
We were a group of 12 golfers and our holiday at Ikos Andalusia was perfect from start to finish . Elegant Golf arranged everything from airport pickup ,hotel transfer, golf and golf transfers , and t... Voir plus
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À propos de l'entreprise
À propos de Elegant Golf Resorts
Écrit par l'entreprise
Since 2008, Elegant Golf Resorts has been crafting unforgettable luxury golf escapes.
We meticulously hand-pick the world's most exceptional courses and resorts, ensuring an experience that surpasses expectations.
Our exclusive golf packages offer unparalleled value and quality, allowing you to indulge in the very best while our complimentary concierge service ensures your journey is seamless from start to finish.Relax and let our expert team take care of every detail, so you can focus on perfecting your swing and enjoying a truly exceptional golf holiday.
Get in touch todayElegant Golf Resorts
Écrit par l'entreprise
- Specialists in luxury, tailor-made golf holidays worldwide
- Elegant Golf Resorts specialises in luxury tailor-made golf holidays worldwide and has firmly established a reputation as one of the leaders in the luxury golf holiday market
Coordonnées de contact
43-45 High Road, WD23 1EE, Bushey Heath, Royaume-Uni
- 020 8421 7019
- sales@elegantgolfresorts.com
- elegantgolfresorts.com
4,9
Excellent
900 avis
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
A répondu à 100 % de ses avis négatifs
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They improved following feedback
The problem is that no-one gets back to you! We’ve tried several times to rebook after an excellent first trip but no response! They must be so busy with groups that couples are of no interest to them. They blame email addresses going into junk…. We tried again … no-one gets back to you.
Added to this a few days later as the company came back and apologised for their reticence. Have since worked closely with them and what a response. Good to see companies prepared to acknowledge and improve. Would now recommend
13 mars 2025
Avis spontané
Réponse de Elegant Golf Resorts
Thank you Heather, for your updated response, it is much appreciated.
We were extremely pleased with our…
We were extremely pleased with our holiday. Everything went very well, the courses that Glen recommended and advise he provided was excellent, the hotel was very good and the service provided by Step Travel was exceptional too. We would not hesitate to continue to book our golf breaks with yourselves.
10 mars 2025
Avis spontané
Réponse de Elegant Golf Resorts
Thank you for your five-star review! We're delighted to hear that your holiday was such a success and that Glen’s recommendations helped create an excellent experience. It’s great to know the hotel, golf courses, and service all met your expectations. Your continued trust in us means a lot, and we look forward to arranging many more memorable golf breaks for you in the future!
Best regards,
The Elegant Golf Resorts Team
020 8421 7019
Excellent course
The villas are very good. The golf course is excellent. The Atlantico was good and the staff really helpful
The only problem a lot of building work going on
20 février 2025
Avis spontané
Réponse de Elegant Golf Resorts
Thank you for your review! We're delighted to hear that you enjoyed the villas, the excellent golf course, and the great service at the Atlántico. We appreciate your feedback regarding the building work and understand how that might have impacted your experience. While we strive to ensure the best possible stay, we’ll be sure to pass on your comments. We hope to welcome you back for another fantastic golf holiday in the future!
Best regards,
The Elegant Golf Resorts Team
020 8421 7019
Marrakesh golf, 6 rounds
Great communication, everything worked to plan, would highly recommend.
3 mars 2025
Avis spontané
Réponse de Elegant Golf Resorts
Thank you for your five-star review! We're delighted to hear that everything went smoothly and that our communication met your expectations. Your recommendation means a lot to us, and we look forward to planning your next golf holiday very soon!
Best regards,
The Elegant Golf Resorts Team
020 8421 7019
Third time with Elegant, perfect again
Third time with Elegant, and as usual their service was great and the trip was perfectly organised from airport pickup to airport drop off 4 days later. We will definitely be using them again to organise our next trip.
1 mars 2025
Avis spontané
Réponse de Elegant Golf Resorts
Thank you for your loyalty and for sharing your experience! We're delighted to hear that your third trip with us was just as seamless as the previous ones. Ensuring everything runs smoothly from arrival to departure is always our goal, and we're so pleased we could deliver once again. We truly appreciate your continued trust and look forward to organising another fantastic golf trip for you in the future!
Best regards,
The Elegant Golf Resorts Team
020 8421 7019
Elegant Golf
We have used Elegant Golf multiple times recently and find them very efficient and reliable. Latest trip to Morocco was no exception, lovely hotel, good golf courses and the ground agent was very helpful and reliable.
1 mars 2025
Avis spontané
Réponse de Elegant Golf Resorts
Thank you for your continued trust in Elegant Golf Resorts! We're delighted to hear that your recent trip to Morocco met your expectations, with a lovely hotel, great golf courses, and excellent support from our ground agent. We hope to arrange your next golf trip again very soon...
Best regards,
The Elegant Golf Resorts Team
020 8421 7019
The venue the hotel and the staff
The venue the hotel and the staff. The organisation from day one was perfect which made for a fabulous relaxed break. Having used other Coro arrange our breaks I can easily say your attention to detail has been the best. Well done!
1 mars 2025
Avis spontané
Réponse de Elegant Golf Resorts
Thank you for your fantastic review! We're delighted to hear that everything from the venue to the hotel and staff made for a fabulous and relaxed break. Knowing that our attention to detail stood out compared to other organisers truly means a lot to us. We appreciate your kind words and look forward to planning many more seamless golf holidays for you in the future!
Best regards,
The Elegant Golf Resorts Team
020 8421 7019
Our golfing holiday in Tenerife from 12-26 Feb ‘25
Our golfing holiday in Tenerife (8 games over 2 weeks) was hugely enjoyable. The two hotels Las Madrigueras (with its perfect buggy system in the Hotel Basement taking us straight to the 1st tee) and Melia Hacienda are very comfortable with fabulous food (especially the latter). Las Americas is a marvellous course. The Buenos Vista course (designed by Ballesteros) is on a strikingly beautiful coast line but is not a favourite of ours because of its unfair hazards. Good shots on line can hit rocks and disappear. Lakes, streams and gulleys on the Course also take their toll. This hotel and course are also a 2 hour drive from the airport. Organisation of tee times, hotel bookings, transfers to hotels and airport by Elegant Golf were perfect. We have used them for several holidays and will continue to do so next year. We may fly by Jet 2 rather than EasyJet as the latter was not a comfortable experience for ‘Oldies like us’!
26 février 2025
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Réponse de Elegant Golf Resorts
Good morning,
Thank you so much for your review and your really useful feedback, it is much appreciated.
We are delighted to hear that you are happy with the service we provide, as well as the hotels and, of course, the all important food.
It was good to receive your comments on the Buenos Vista course, which remains our most popular choice, and although it may not be the number one for everyone, we are pleased that you enjoyed its position.
Thank you, again, for your lovely review and we look forward to looking after your arrangements in the future.
Kind regards
The Elegant Golf Team
Excellent customer service
Excellent customer service and communication. Glen listened carefully to our requirements and was able to provide great advice in suggesting a destination which was tailor made for my wife and I
7 février 2025
Avis spontané
Réponse de Elegant Golf Resorts
Good morning William,
Thank you so much for taking the time to leave us a 5* review, and your kind comments.
We are delighted to hear that you had such a great experience, and will ensure that your feedback is passed onto Glen.
Thank you, again, and we look forward to assisting you with any future travel plans
Kind regards
The Elegant Golf Team
Well organised stressless holiday
Well organised, seamless.
Hotel great recommendation and transport to and from golf courses perfectly timed.
6 février 2025
Avis spontané
Réponse de Elegant Golf Resorts
Good morning,
We are delighted to hear that everything went so well for you on your recent trip, and really appreciate you taking the time to leave us a 5* review.
We pride ourselves on the knowledge and service of our teams, so your feedback is invaluable, and we look forward to assisting you, in the future.
Kind regards
The Elegant Golf Team
Professional, efficient and a pleasure to deal with
The whole experience booking with Elegant golf was a pleasure.
They organised our flights, accommodation and golf.
They even extended our holiday for us while we were in the resort as it was so nice we wanted to stay longer
8 janvier 2025
Avis spontané
Réponse de Elegant Golf Resorts
Good morning Mark,
We are delighted to hear you had such an enjoyable stay, and that we were able to provide such a great experience for you, so much so you stayed longer!
We appreciate you taking the time to leave us your 5* review, and we look forward to assisting you in the future.
Kind regards
The Elegant Golf Team
Quality experience
We stayed at the Tivoli (formerly the Sheraton) in Tenerife which we highly recommend as staff, acommodation and setting are excellent. It is well located between restaurants in Costa Adeje and Caleta both easily accessed via the lovely coast path.
Airport and golf proivate transfers were included and we were always collected on time by helpful smartly dressed drivers in a clean spacious people carriers.
We booked this January holiday in the previous October which is relatively short notice so our golf tee times were a bit late in the day. Annoyingly some were then changed to an even later time so we didn't complete a couple of rounds. We were given no explanation for this and Elegant didn't flag this up so we noticed quite late on and had to put a restaurant booking back an hour or so. That is the only black mark against Elegant Golf who were otherwise good and better than other golf tour operators
11 janvier 2025
Avis spontané
Réponse de Elegant Golf Resorts
Good afternoon Chris,
We are delighted to hear that you enjoyed your recent trip to the Tivoli in Tenerife, and appreciate the 5 * review.
We understand that you have been communicating, directly, with our Manager, who has taken your constructive feedback on board, so thank you for highlighting this.
We appreciate your comments about our standing in the industry, and look forward to assisting you in the future.
Kind regards
The Elegant Golf team
Elegant Golf and Sandals Exuma
Sandals Exuma closed after we had booked a golf holiday and paid through our golf travel agent, Elegant Golf. Our pleas for help were ignored by both companies other than to inform us you will need to pay an extra $5000 for an equivalent golf holiday in the area. To cancel the holiday because our flights had been booked would be extortionate too. So avoid Sandals and Elegant Golf would by my advice, we have been stitched up beyond belief.
19 janvier 2025
Avis spontané
Réponse de Elegant Golf Resorts
Update 24th January
Good afternoon,
Thank you for your patience, allowing me the time to look into the detail of your feedback.
We certainly share your frustration and disappointment in that, many months after accepting your booking, Sandals closed your chosen hotel for refurbishment, of which we had no prior knowledge.
This is even more upsetting, as this was more than a beach holiday stay, as golf was such an integral part of your booking decision.
Unfortunately, as part of of their terms and conditions, a tour operator's obligation is to either offer a full refund of monies paid, or provide an alternative. Sadly, for many reasons, including costs, any alternatives offered were not suitable, resulting in a refund for the hotel stay.
Whilst I appreciate you have not had a satisfactory resolution, I wish to assure you that this matter was raised at the highest level with them, but as you saw, this particular destination did not have viable alternatives, for you.
I have certainly, taken on board your feedback, as I can clearly see that our agent took far too long with their responses, which goes against our service values, and I assure you that this will addressed internally.
In closing, I fully understand that you will remain dissatisfied with your position, but hope you will see that every effort was made to find a suitable outcome, in this very difficult, and unusual, situation.
Kind regards
Els Huntley
Head of Leisure Sales
Good afternoon,
We are sorry to learn of your disappointment, and appreciate you taking the time to leave us your feedback.
Please rest assured that customer satisfaction is of paramount importance to us, and this matter will be investigated fully, and we will update you as soon as possible.
Kind regards
The Elegant Golf Resorts Team
Our enquiry was dealt with efficiently…
Our enquiry was dealt with efficiently by George who was personable and responsive to our questions at all times. We have not yet been on the trip but our booking experience has been excellent so far.
11 janvier 2025
Réponse de Elegant Golf Resorts
We're so pleased to hear that George provided you with an efficient and personable booking experience, answering all your questions along the way. We’re confident your upcoming trip will be just as excellent, and we look forward to hearing about your golf holiday once you’ve returned!
Best regards,
The Elegant Golf Resorts Team
020 8421 7019
We stayed at Salobre Golf Hotel Gran…
We stayed at Salobre Golf Hotel Gran Canaria, very nice hotel. Played 3 rounds at Salobre and 3 at Anfi Taurno.
Both good courses but Anfi is the harder and in a better setting, a must play. Flights, hotel, tee times and transfers all booked by Elegant Golf and as per normal everything was spot on!
16 janvier 2025
Avis spontané
Réponse de Elegant Golf Resorts
We're delighted to hear you had such an enjoyable stay at Salobre Golf Hotel and that both courses, especially Anfi Tauro, provided a fantastic golfing experience. It’s great to know that all aspects of your trip – from flights to transfers – were spot on. We look forward to organising your next golf holiday and delivering the same seamless service!
Best regards,
The Elegant Golf Resorts Team
020 8421 7019
Réponse de Elegant Golf Resorts
Thank you for your fantastic feedback! It’s always our aim to provide a seamless and enjoyable experience, and we look forward to helping you plan your next golf holiday!
Best regards,
The Elegant Golf Resorts Team
020 8421 7019
Everything was so easy and well managed…
Everything was so easy and well managed , everyone we spoke too were
helpful and nothing was too much trouble
I would most definitely recommend using this company
23 novembre 2024
Avis spontané
12 Day vacation at the Rixos Hotel…
The Company arranged our fantastic holiday to stay at the fabulous Rixos in Abu Dhabi. Everything ran like clockwork. From meet and greet and the airport to 12 days of Golf.
24 novembre 2024
Avis spontané
A happy customer.
George Curtis handled our requirements in a timely way. He listened to me and did what he promised to do. Excellent customer service.
5 décembre 2024
Prompt service
Prompt service, attractive proposal pitched at our level of golf. Smooth experience with transfers and tee times all nicely arranged. Excellent hotel.
21 novembre 2024
Avis spontané
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