I want to share my experience with Elev8. At first there were some delays during the account review, but in the end the process was completed and my withdrawal was successfully processed. I appreci... Voir plus
L'entreprise a répondu
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
I’ve been using this platform since it was OctaFX, and the transition to Elev 8 has been seamless. The interface remains user-friendly, and the execution speeds are as reliable as ever. It’s great to... Voir plus
L'entreprise a répondu
Trading's smooth, platform's solid, and support's great! Withdrawals are a breeze as long as you use the same bank account as your deposit 💸. Just make sure you're verified before depositing and you'... Voir plus
L'entreprise a répondu
I had a very disappointing experience with Elev8. I requested a withdrawal, and the status was marked as “completed.” However, the funds have still not arrived in my bank account. I hav... Voir plus
L'entreprise a répondu
À propos de l'entreprise
À propos de Elev8
Écrit par l'entreprise
Elev8 is a licensed global broker serving 18 million traders in more than 100 countries. With Elev8, traders have access to 300+ tradable instruments and 3 trading platforms—Elev8Trader, MetaTrader 4, and MetaTrader 5.
Elev8 integrates the entire trading experience into an all-in-one ecosystem that offers trading insights, powerful analytical and educational tools, integrated AI solutions, and responsive customer support.
Elev8 ecosystem's key features:
- Elev8Trader—the trading hub that provides access to all markets, accounts, and services—all in one place. Elev8Trader allows traders to manage their finances, open and close positions with a single click, and tap into all the resources of the Elev8 ecosystem.
- Space—a powerful toolkit within the Elev8Trader platform that enables decision validation and helps traders develop market expertise. Daily trading insights, expert analytics, educational resources, and networking.
- Elev8 Rewards—a status program that allows clients to gain reward points for various activities within the ecosystem. Reward points can be exchanged for prizes, trading bonuses, or privileges.
Write to us: support@elev8.com
Coordonnées de contact
Maurice
- support@elev8.com
- elev8.com
3,6
Moyen
63 avis
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de 48 heures
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Withdraw issue
I using this broker last few months, I'm loss more then 3k usd, when I'm recovered my some of losses, thay will delay my withdrawal, last 2 days ago i made withdraw and internal transfer thay said my account is going to additional verification, my id is totally verified, i don’t understand what kind of additional verification thay are making last 3 days, it’s not complete yet. Whe My trending id - 48543152
14 avril 2026
Avis spontané
Réponse : Elev8
Dear C X,
We understand your concern regarding the delay and the additional verification process.
After reviewing your case, we can confirm that your account has undergone a compliance review in accordance with our internal procedures and Customer Agreement. As part of this review, the deposited amount, together with part of the profit, has already been successfully withdrawn. The remaining funds were adjusted in accordance with the applicable terms and conditions.
Relevant information regarding your case has already been emailed to you. We kindly ask you to check your inbox, including your spam or junk folder, for the latest update.
If you require any further clarification after reviewing the email, please contact Customer Support directly at support@elev8.com.
Best Regards,
Elev8 Team
excellent brocker
16 avril 2026
Avis spontané
Réponse : Elev8
Dear dilliram bhandar,
Thank you for the wonderful feedback! We are truly glad to hear that your experience with Elev8 has been a positive one. Kind words like yours mean a great deal to our entire team and motivate us to keep delivering the best trading experience possible.
We remain committed to providing all our traders with a reliable, transparent, and high quality platform. Your trust and support are what drive us to continuously improve.
Should you ever need any assistance, please do not hesitate to reach out to us through our official website at www.elev8.com or via our social media platforms. We are always here to help.
Thank you once again for being part of the Elev8 community. We look forward to supporting your trading journey!
Warm regards,
Elev8 Team
Réponse : Elev8
Dear JONATHAN,
Thank you for taking the time to leave us your feedback! We are delighted to hear that you find Elev8 to be a good and trustworthy platform. Trust is something we work hard to earn and maintain, and knowing that it reflects in your experience means a great deal to us.
We will continue to uphold the highest standards in everything we do, from our trading conditions to our customer support, to ensure that every trader on our platform feels confident and well supported.
If you ever need any assistance, please feel free to reach out to us through our official website at www.elev8.com or via our social media platforms. We are always here for you.
Thank you once again for your trust and support. We look forward to continuing to serve you!
Warm regards,
Elev8 Team
Copy trading loss followed by unfulfilled refund claims from IB
I am sharing my experience with Octa / Elev8 in relation to their copy trading platform.
I participated in Octa copy trading through their app and incurred a loss of approximately USD 10,342.44. Following the loss, I joined a Telegram group that was directly accessible via the platform interface and associated with the strategy provider (Introducing Broker).
In that group, the IB acknowledged issues with the trading activity and indicated that there had been negligence. Subsequently, statements were made suggesting that losses would be compensated or refunded. However, no such compensation was ever provided.
It is also worth noting that some of these statements are no longer visible in the Telegram group, although I have retained records.
When I raised this matter with the company, they denied responsibility on the basis that the IB is a third party, despite the fact that access to the Telegram group was provided within the platform environment.
This matter has since been submitted to the Securities Commission Malaysia for review (Case Ref: SC2026-89284), as it raises concerns about how external links and representations are presented within the platform.
I am sharing this so others can better understand the risks associated with relying on third-party communications linked through trading platforms.
1 septembre 2025
Avis spontané
Réponse : Elev8
Dear Zulfadhli,
Thank you for taking the time to share your experience with us. We have read your post carefully and we want to address your concerns directly.
We would like to clarify an important point. Elev8 does not offer account management services. All trading decisions, including the choice to participate in copy trading, as well as any profits or losses that result from those decisions, remain solely the responsibility of the trader. By choosing to follow a strategy provider, traders are making an independent decision that Elev8 is not a party to.
We also strongly urge all our traders to be cautious of third party communications, particularly those conducted through external channels such as Telegram and WhatsApp. Elev8 is not responsible for representations, promises, or guarantees made by individuals or groups outside of our official platform and support channels. Fraudsters often use these platforms to mislead traders and we strongly advise against acting on any instructions or promises received through such channels.
If you have any further details or concerns you would like to raise directly with us, please do not hesitate to reach out through our official website at www.elev8.com or via our official social media platforms. Our team will be happy to assist you.
Warm regards,
Elev8 Team
Réponse : Elev8
عزيزي المتداول،
شكراً جزيلاً على مشاركة تجربتك معنا! يسعدنا جداً أن نسمع أنك راضٍ عن سرعة الأداء وخدمة العملاء لدينا.
نحن في Elev8 نسعى دائماً إلى تقديم أفضل تجربة تداول ممكنة لجميع متداولينا، وتعليقات كهذه تحفزنا على مواصلة تقديم الأفضل.
إذا احتجت إلى أي مساعدة في المستقبل، لا تتردد في التواصل معنا عبر موقعنا الرسمي على www.elev8.com أو من خلال منصات التواصل الاجتماعي الخاصة بنا. فريقنا دائماً مستعد لمساعدتك.
شكراً مرة أخرى على ثقتك ودعمك لـ Elev8. نتطلع إلى مواصلة دعم رحلتك في التداول!
مع أطيب التحيات،
فريق Elev8
Cannot withdraw my profit.
I try to withdraw my profit but for somehow it was still pending till today. I feel like being scammed by this app. Hopefully they will take action as soon as possible.
8 avril 2026
Avis spontané
Réponse : Elev8
Dear Fazley Yakub,
Thank you for reaching out, and we sincerely apologize for the inconvenience you are experiencing with your pending withdrawal. We completely understand how concerning and frustrating this situation must feel, and we want to assure you that Elev8 is a legitimate and regulated platform. Your funds are safe with us.
Pending withdrawals can sometimes occur due to additional verification or compliance checks that are required as part of our standard procedures. However, we understand that this explanation alone is not enough when you are waiting on funds that are rightfully yours.
We want to resolve this for you as quickly as possible. Please reach out to us directly through our official website at www.elev8.com or via our social media platforms with your account details so that our team can look into your withdrawal status urgently and provide you with a clear update and resolution without further delay.
We appreciate your patience, and we are committed to making sure this is sorted out for you promptly.
Warm regards,
Elev8 Team
Sangat sangat bagus
11 avril 2026
Avis spontané
Réponse : Elev8
Kepada Lytze,
Terima kasih telah meluangkan waktu untuk memberikan ulasan anda. Kami sangat senang mendengar bahwa pengalaman Anda bersama Elev8 sangat memuaskan!
Kepuasan Anda adalah prioritas utama kami, dan kami akan terus berupaya untuk memberikan layanan serta pengalaman trading terbaik bagi seluruh trader kami.
Apabila Anda membutuhkan bantuan atau memiliki pertanyaan di kemudian hari, jangan ragu untuk menghubungi kami melalui website resmi kami di www.elev8.com atau melalui platform media sosial kami. Tim kami selalu siap membantu Anda.
Terima kasih kembali atas kepercayaan dan dukungan Anda kepada Elev8. Kami berharap dapat terus menemani perjalanan trading Anda!
Hormat kami,
Elev8 Team
I want Appreciation to Elev8 Support Team share my experience with…
I want to share my experience with Elev8.
At first there were some delays during the account review, but in the end the process was completed and my withdrawal was successfully processed. I appreciate the team for resolving the issue and helping finalize everything.
Thank you Elev8 team for the support and for completing my withdrawal. I hope the service continues to improve for all traders.
11 avril 2026
Avis spontané
Réponse : Elev8
Dear mahad Shariif,
Thank you so much for taking the time to share your experience with us. We are truly glad to hear that your withdrawal was successfully processed and that the review process has been completed to your satisfaction.
We sincerely apologize for the delays you experienced during the account review process. We fully acknowledge that it was not the seamless experience we strive to deliver, and we appreciate your patience and understanding throughout the process.
Your kind words and constructive feedback mean a great deal to us. We hear your hope for continued improvement, and we want you to know that we are constantly working to enhance our processes, reduce review times, and ensure a smoother experience for all our traders going forward.
It is feedback like yours that motivates us to keep improving and to deliver the best possible trading experience for every member of the Elev8 community.
Should you ever need any assistance in the future, please do not hesitate to reach out to us through our official website at www.elev8.com or via our social media platforms. We are always here to help.
Thank you once again for your trust and support. We look forward to continuing to serve you!
Warm regards,
Elev8 Team
Problem with log in.
Very poor Customer Service, I am still locked out of my MT5 and CS are repeating themselves like robots to rectify the problem.
31 mars 2026
Avis spontané
Réponse : Elev8
Dear Aidan A,
Thank you for bringing this to our attention, and we sincerely apologize for the frustrating experience you have had with our customer support team.
We completely understand how unacceptable it feels to remain locked out of your MT5 account while receiving repeated responses that do not actually resolve your issue. This is not the standard of service we aim to provide, and we take full responsibility for the lack of meaningful progress on your case.
We want to assure you that this is not the experience any of our traders should go through, and we are committed to making this right. Please reach out to us directly through our official website at www.elev8.com or via our social media platforms with your account details so that we can escalate your case to the right team and ensure your MT5 access is restored as quickly as possible.
You deserve a proper resolution, not a repeated template response, and we are committed to delivering exactly that.
Warm regards,
Elev8 Team
Serious Concerns: Withdrawal Rejected, Account Restricted, No Clear Explanation
I was already severely damaged in the Octa environment, with losses well into six figures. Given the public history surrounding Octa, I had hoped Elev8 would clearly prove that it is different and would not continue the same kind of troubling conduct.
Instead, after finally recovering part of my historical losses through successful trading, my withdrawal requests have now been rejected and transactions on my account have been restricted during an internal review. The amount at issue is significant ($70k).
I submitted the requested KYC documents in full. Support then confirmed that my documents had been received, that nothing further was required from my side, and that my funds were safe. My first email was sent on 5 April 2026. As of 9 April 2026, I still have no substantive email reply, no proper explanation, and no concrete resolution timeline.
Another highly troubling point is that, despite previous assurances, I still cannot withdraw by bank transfer and appear to be pushed toward crypto-only withdrawal options instead. In light of the past public allegations associated with the wider Octa environment, this raises even more serious concerns and does nothing to build trust.
What makes this even more alarming is that I have now come across multiple very similar complaints from other users describing denied withdrawals, prolonged reviews, restrictions, and repetitive support responses.
If Elev8 truly wants to be seen as different from the Octa past, then this is the moment to show it through actions, not scripted reassurances.
I expect immediate clarification, restoration of withdrawal access, including by normal bank transfer, and a transparent resolution without further delay. I will update this review if the matter is properly resolved.
##### UPDATE AND RESPONSE 10.04. #####
Elev8’s reply still avoids the actual issue.
My withdrawal was declined, transactions on my account were restricted, and since my first email on 5 April 2026 I still have not received a real written explanation. Live chat has produced nothing except scripted stalling.
What is especially troubling is that this is now being widened into a review of “account activity” rather than remaining a simple KYC check. That creates the clear impression that KYC was used first to freeze the account, and that the process is now being expanded after the fact because my trading finally moved back in my favour.
The public record from the Octa past makes this impossible to ignore. If Elev8 wants to claim it is different, it should stop hiding behind PR language and resolve the case properly.
I expect an immediate written clarification, full restoration of withdrawal access, including bank withdrawal, and an end to these generic responses.
##### UPDATE 15.04. #####
STILL NO RESOLUTION!
I have now even provided the requested wallet signature proving control of the deposit wallet. Two days later, there is still no follow-up or confirmation, no clear timeline, and withdrawals remain blocked.
At this point, the pattern is becoming very clear: each time a new requirement is fulfilled, the result is not resolution, but further delay!!!
This is not a reassuring compliance process. Traders should take this very seriously.
Based on this experience, I would strongly caution anyone against depositing funds with Elev8.
8 avril 2026
Avis spontané
Réponse : Elev8
Dear Anto Mija,
We acknowledge your concerns and understand the seriousness of the situation you have described.
Please be informed that your case is currently under review by the relevant department, and it has been escalated internally for priority attention. Our specialists are actively handling the matter and will provide you with further updates directly via email once additional information becomes available.
We understand that reviews involving account restrictions and withdrawal verification can be concerning, particularly in cases involving significant amounts. However, such procedures are conducted as part of our internal compliance and security protocols to ensure that all account activity is reviewed appropriately and in accordance with applicable requirements.
We kindly ask for your patience while this review is being completed. Rest assured that your case remains under active investigation, and the team will contact you through the registered email address with the relevant update as soon as possible.
Best Regards,
Elev8 Team
5 STAR SUPPORTER
terbaik dengan layanan serta bantuan. penjelasan yang jelas serta bantuan yang amat cemerlang di berikan.
9 avril 2026
Avis spontané
Réponse : Elev8
DearTrader,
Terima kasih kerana mengambil masa untuk berkongsi pengalaman anda bersama Elev8. Kami amat menghargai kata-kata positif anda dan gembira mendengar bahawa penjelasan serta bantuan yang diberikan oleh pasukan kami telah memenuhi jangkaan anda.
Kami sentiasa berusaha untuk memastikan setiap trader menerima perkhidmatan yang terbaik, penjelasan yang jelas, dan sokongan yang berkesan dalam setiap situasi. Maklum balas seperti ini amat memberi semangat kepada pasukan kami untuk terus memberikan yang terbaik.
Sekiranya anda memerlukan sebarang bantuan pada masa hadapan, jangan teragak-agak untuk menghubungi kami melalui laman web rasmi kami di www.elev8.com atau melalui platform media sosial kami. Pasukan kami sentiasa bersedia untuk membantu anda.
Terima kasih sekali lagi atas kepercayaan dan sokongan anda kepada Elev8. Kami berharap dapat terus menemani perjalanan trading anda!
Salam hormat,
Elev8 Team
Good sangat besar dan untung besar
8 avril 2026
Avis spontané
Réponse : Elev8
Dear Seng Seng,
Terima kasih telah meluangkan waktu untuk memberikan ulasan anda. Kami sangat menghargai kepercayaan anda kepada Elev8 dan senang mendengar bahwa pengalaman trading anda berjalan dengan baik serta memberikan hasil yang memuaskan.
Kepuasan dan keberhasilan setiap trader adalah prioritas utama kami. Kami akan terus berupaya untuk menghadirkan platform trading terbaik dengan kondisi yang transparan dan menguntungkan bagi seluruh pengguna kami.
Apabila anda memerlukan bantuan atau memiliki pertanyaan di kemudian hari, jangan ragu untuk menghubungi kami melalui website resmi kami di www.elev8.com atau melalui platform media sosial kami. Tim kami selalu siap memberikan bantuan yang terbaik untuk anda.
Terima kasih kembali atas kepercayaan dan dukungan anda kepada Elev8. Kami berharap dapat terus menemani perjalanan trading anda menuju hasil yang lebih baik.
Hormat kami,
Elev8 Team
Ganti IB
Layanan pelanggan respon cepat dengan bahasa yang mudah di mengerti.
8 avril 2026
Avis spontané
Réponse : Elev8
Dear Susilo Widodo,
Terima kasih sudah meluangkan waktu untuk berbagi pengalaman anda bersama Elev8! Kami sangat senang mendengar bahwa tim layanan pelanggan kami berhasil memberikan respons yang cepat dan mudah dipahami.
Kami selalu berusaha untuk memastikan setiap trader mendapatkan bantuan yang jelas dan tepat waktu, karena kami percaya bahwa komunikasi yang baik adalah kunci dari pengalaman trading yang menyenangkan.
Jika ada yang bisa kami bantu di lain waktu, jangan ragu untuk menghubungi kami melalui website resmi kami di www.elev8.com atau melalui platform media sosial kami. Kami selalu siap membantu!
Salam,
Elev8 Team
I’ve been using this platform since it…
I’ve been using this platform since it was OctaFX, and the transition to Elev 8 has been seamless. The interface remains user-friendly, and the execution speeds are as reliable as ever. It’s great to see a platform evolve while keeping the core trading experience top-notch. Highly recommended for both new and experienced traders!
7 avril 2026
Avis spontané
Réponse : Elev8
Dear Yuri Garcia,
We sincerely appreciate your continued trust and support throughout your journey with us, both before and after the transition to Elev8.
It is wonderful to hear that the transition has been seamless for you and that the platform continues to deliver the user-friendly experience and reliable execution you value. Maintaining the quality of the trading experience while evolving our brand and services remains one of our highest priorities.
Thank you for your recommendation and for being a valued part of our trading community. We look forward to continuing to support your trading journey.
Best Regards,
Elev8 Team
Réponse : Elev8
Dear Fathur,
We truly appreciate your positive feedback and are delighted to hear that you find the app easy to use and worth recommending.
Our team continuously works to ensure that Elev8 provides a smooth, intuitive, and reliable trading experience for all users.
Thank you for your trust and recommendation. We look forward to continuing to support your trading journey.
Best Regards,
Elev8 Team
Trading menggunakan broker elev8
Trading menggunakan broker elev8 recommended
7 avril 2026
Avis spontané
Réponse : Elev8
Yth. Bapak/Ibu Fonda Mardiansyah,
Terima kasih telah membagikan rekomendasi Anda mengenai pengalaman trading bersama Elev8. Kami sangat senang mengetahui bahwa Anda merasa puas dengan layanan dan platform kami.
Kepercayaan Anda menjadi motivasi bagi kami untuk terus memberikan pengalaman trading yang aman, profesional, dan andal bagi seluruh klien kami.
Kami berharap dapat terus mendukung perjalanan trading Anda ke depannya.
Salam hormat,
Tim Elev8
good respond
7 avril 2026
Avis spontané
Réponse : Elev8
Dear Reno Setyo,
Thank you so much for taking the time to leave us your feedback! We are truly glad to hear that you had a positive experience with our response. It means a great deal to us knowing that our team was able to meet your expectations.
At Elev8, we believe that great trading goes beyond just the platform itself. We are committed to ensuring that every trader feels heard, supported, and valued at every step of their journey with us. Your satisfaction is what drives us to continuously improve and deliver the best experience possible.
We also want you to know that our team is always here whenever you need assistance, whether it is about your account, trading conditions, or anything else. No question is too big or too small for us.
Feel free to reach out to us anytime through our official website at www.elev8.com or via our social media platforms. We are always standing by and ready to assist you.
Thank you once again for your kind words and for being part of the Elev8 community. We look forward to continuing to support you on your trading journey!
Réponse : Elev8
Dear Husnil Fajri,
We truly appreciate your kind words and recognition of our work.
Your support means a lot to us and motivates our team to continue delivering a high standard of service.
We remain committed to providing you with a reliable and professional trading experience.
Best Regards,
Elev8 Team
Good and l like
6 avril 2026
Avis spontané
Réponse : Elev8
Dear Nur Wahid,
We appreciate your positive feedback and are pleased to know that you are enjoying your experience with Elev8.
Your support motivates us to continue delivering a reliable and seamless trading environment.
We look forward to continuing to support your trading journey.
Best Regards,
Elev8 Team
I had a very disappointing experience…
I had a very disappointing experience with Elev8.
I requested a withdrawal, and the status was marked as “completed.” However, the funds have still not arrived in my bank account.
I have already confirmed with my bank that:
There is no incoming transaction
There is no pending transfer
What is even more concerning is that Elev8 is unable to provide any proof of payment such as a transaction reference number, SWIFT/MT103, or any official transfer receipt.
A legitimate broker should always be able to provide verifiable proof once a withdrawal is marked as completed. Without this, I have serious doubts whether the funds were actually sent.
Customer support has not provided a clear solution and keeps giving unclear responses.
2 avril 2026
Avis spontané
Réponse : Elev8
Dear powpowpow pow,
We understand your concern about this situation and acknowledge how important clarity and transparency are for withdrawals.
As you previously contacted us via social media, we would like to confirm that the relevant update regarding your account, where the transaction bounced back, and the withdrawal has been credited to your trading account, has already been sent to you by email. We kindly ask you to review your inbox, including your spam or junk folder, for our latest correspondence.
Should you require any further clarification after reviewing the email, please feel free to contact our support team directly.
Best Regards,
Elev8 Team
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Les entreprises peuvent utiliser nos invitations automatiques pour collecter des avis. Ils sont accompagnés du statut « Vérifié » pour indiquer qu'il s'agit d'expériences authentiques.
En savoir plus sur les différents types d'avis.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.