Great hosting and great customer…
Great hosting and great customer service. Response time is faster than ever. I had experience with a lot of web hosting companies but this one is the fastest.
7 juillet 2021
Avis spontané
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
À propos de l'entreprise
Informations provenant de diverses sources externes
ELHostingServices is a new and innovative hosting provider that offers high performance servers around the world to consumers at competitive prices.
Coordonnées de contact
4,2
Bien
15 avis
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Les gens ont aussi consulté
Good budget host equipment, just don't run into any problems...
Dreadful customer service, bad systems in place and requesting personal information. Our executives were never alerted in any way of upcoming modifications or sudden loss of service during our 4 months of hosting here. Their mailing system proves flawed (meaning, you won't receive emails from them when they are servicing) as i was sworn at tooth and nail that their mailing service was to blame for the lack of notifications about loss of service. I urge you to continue your search for good hosting - as the old saying goes; “In this world, you get what you pay for.” ― Kurt Vonnegut, Cat's Cradle
There is one person running the entire show and if you run into a problem, you will encounter 'them'. She lacks any sense of humanity and will throw on the "Robo-Sales hat" when convenient. I urge you personally to reconsider hosting with this individual. There are many many other fantastic hosts with a great professional team behind it ready to serve, listen and assist with your every need.
15 mars 2020
Avis spontané
Réponse de ELHostingServices
We're sorry that you felt the need to leave this review; we did attempt to make sure that your departure from us was as smooth for you and your community as possible.
It appears that this review was written after we informed you that we'd no longer be willing to do business with you upon discovery that you'd violated our terms of services by registering with fraudulent details. We are required by law to ensure that the customer information that we hold is up to date and accurate; after requesting identification, we validated that the information you had provided to us originally was fake. We provided you with a generous three week grace period, up to the end of your billing cycle to download backups, find a new host and to then gradually roll customers over to the new provider having much less of an impact on your players. However, from looking at our records, we can see you made an immediate switch and closed your account with us.
During this incident, your service was temporarily suspended after you refused to provide identification stating that we were not a bank and as such didn't have to provide us with any form of ID.
Responding to your initial comment; your service was taken offline for 30 minutes as part of our annual scheduled systems maintenance during non-peak hours so that it had as little of an impact as possible. We listed this work before, during and after on our status page; we also informed you via an email that was sent out ahead of time reminding impacted customers of the work, our logs at the time indicated the email as having been accepted by your mail server but not opened.
Throughout the discussion related to the maintenance, you continually directed unacceptable language towards our support staff, including at one point stating "you are my servant". Similar language was included within your initial review before it was required to be modified by TrustPilot for violating their user guidelines. This vulgar language aided our decision to terminate you as a client; while we try to go out of our way to assist customers, we will not accept abuse towards our staff.
Moving onto your comment "There is one person running the entire show" we're slightly unsure how you reached this conclusion. We currently have five members of staff on our team, during your support requests you had spoken to two of them through our ticket support before this incident occurred. While we do have two members of management with the same name, we can confirm they're definitely different people.
We wish you the very best of luck at your next hosting provider, and we hope that your community continues to grow and thrive!
Kind regards,
ELHostingServices
Great Response Time
Great Response Time, Might take time getting used to but one of the best out their.
22 juillet 2018
Avis spontané
5/5 Hosting Experience
Encrypted Laser provides high quality hosting and provides it on their own platform that they have built. Very good company and dedicated staff to assist.
14 juillet 2018
Avis spontané
Responsive and reliable service
With the several months I've been with ELHS I've experienced nothing but premium, responsive & reliable services. Incredible uptime & support response time. Gladly recommend them huge vouch and keep up the fantastic work :)
9 juin 2018
Avis spontané
amazing great customer service
14 mars 2018
Avis spontané
ELHS
ELHS is one of the BEST hosting companies out there. Definitely recommend!
13 mars 2018
Avis spontané
Amazing Smooth running
13 mars 2018
Avis spontané
ELHostingServices is a good option to…
ELHostingServices is a good option to go to for hosting, support team cares a lot about their customers and I recommend.
13 mars 2018
Avis spontané
I've owned a game community for years, Could not be happier…
I've owned a game community for years now, and none of my numerous hosts were as near as good as ELHS. The support is amazing. Services is amazing. Benefits are amazing. Prices are amazing. Everything is amazing. I would recommend ELHS to anyone wanting a quality hosting company.
13 mars 2018
Avis spontané
Amazing VPS's
I've used ELHostingServices for years and recently have purchased a VPS with them. I'm pleased to say that it runs flawless and the company director has assisted in some issues free of charge that otherwise would have needed to have been upgraded.
13 mars 2018
Avis spontané
This is an Excellent Company,
This is an Excellent Company,
Hello I am Tycho Loke and I worked at 8 different hosting companies I just want to say that this is one of the best running ones, the support team knows what they are doing and so does the owner they have great support absolute fantastic service every customer I have spoken that is with EL Hosting Services Is really enthusiastic about it!
Kind Regards,
Tycho Loke
CEO
Tycho Loke Services
28 novembre 2017
Avis spontané
ELHostingServices best all-round host
ELHostingServices has a lot to offer, the staff is exceptionally helpful and are willing to go through a lot to satisfy their customers. Their products are a steal and the quality of hardware and service you get for the price you pay is certainly worth it. If you're looking for a great host, look no further, ELHostingServices is the way to go.
29 octobre 2017
Avis spontané
10/10 UK #1 Server Host
Wow! Best Customer Support I have seen in a very long time and the pricing is amazing! These guys ensure you are doing ok at all times, whether it be technical or Sales Questions these guys are amazing at their jobs!
29 juin 2017
Avis spontané
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.