Had my EV Charger installed by Elite. The process was smooth from start to finish with only a minor hitch on install day as the Electricians got a bit delayed on another job but these things happen... Voir plus
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Brilliant communication. Very professional, not pushy gave all options via email and then on phone. Quotes on product very clear. Hassle free booking and fitting everything within time frame, good j... Voir plus
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Poor experience! complete ignorance and not responding to my queries. what kind of buissnes is this if if they don't care about the customer. good luck but i will look elsewhere!
L'entreprise a répondu
The surveyor made contact by phone telling us when he was going to arrive which was helpful. He got right down to the work and carried out the survey professionally, explaining what he was doing... Voir plus
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À propos de l'entreprise
- Solutions et équipement énergétiques
- Fournisseur de chaudières
- Fournisseur d'équipements de chauffage
- Entrepreneur spécialisé dans l'isolation
- Plombier
- Fournisseur d'équipements d'énergie solaire
Écrit par l'entreprise
Elite Energy – Making Homes Greener, Smarter, and More Efficient At Elite Energy, we specialise in high-quality, privately funded energy solutions designed to make your home more efficient, sustainable, and future-ready. From Air Source Heat Pumps and Solar Panel systems to battery storage and EV chargers, we deliver tailored installations that help reduce energy bills and lower your carbon footprint. With over a decade of experience and a dedicated team of accredited engineers, we provide a complete end-to-end service – from initial consultation and system design to professional installation and aftercare. Every project is built around your property, your energy goals, and long-term performance. Our mission is simple: to help homeowners invest in smarter energy solutions that add real value, comfort, and efficiency to their homes. We pride ourselves on transparency, quality workmanship, and a straightforward, customer-first approach. That’s why so many homeowners trust Elite Energy for reliable, high-performance installations. ✓ Bespoke Solar, Battery Storage & EV Charger Installations ✓ Air Source Heat Pump Specialists ✓ MCS & TrustMark Accredited Installers ✓ Premium Equipment & Expert Design ✓ Fast, Professional & Hassle-Free Service ✓ Based in Teesside – Serving Homes Across the UK Visit eliteenergy.co.uk or call 0800 246 1676 to get started today.
Coordonnées de contact
Progress House, Fudan Way, TS17 6EN, Stockton-on-Tees, Royaume-Uni
- 0800 2461 676
- info@eliteenergy.co.uk
- eliteenergy.co.uk
4,3
Excellent
245 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de 48 heures
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Everything suggested and explained in a…
Everything suggested and explained in a friendly and professional way . No problems at all
7 juillet 2026
Avis spontané
Réponse de Eliteenergy
Hi Chris,
Thank you for taking the time to leave us a 5-star review. We're really pleased you had a positive experience with our team.
Your feedback means a lot to everyone at Elite Energy, and we appreciate you choosing us for your home energy improvements.
Thanks again, and if we can help with anything in the future, we're always here.
The Elite Energy Team
Poor experience
Poor experience! complete ignorance and not responding to my queries. what kind of buissnes is this if if they don't care about the customer. good luck but i will look elsewhere!
1 avril 2026
Réponse de Eliteenergy
Hi Rodger,
We're sorry to hear you've had a disappointing experience. We take customer service seriously, and this certainly isn't the standard we aim to provide.
Unfortunately, we're unable to identify your enquiry from your name alone. If you could email us at info@eliteenergy.co.uk with your contact details and a brief summary of what happened, we'd really appreciate the opportunity to investigate and see if we can put things right.
We hope to hear from you soon.
The Elite Energy Team
EV Charger Install
Had my EV Charger installed by Elite. The process was smooth from start to finish with only a minor hitch on install day as the Electricians got a bit delayed on another job but these things happen sometimes.
Overall the service was excellent
22 juin 2026
Avis spontané
Réponse de Eliteenergy
Thank you for taking the time to leave us a review. We're delighted to hear that your EV charger installation went smoothly and that you were pleased with the service from start to finish.
We appreciate your understanding regarding the slight delay on installation day. While we always aim to be on time, occasional unforeseen delays can happen, and we're grateful for your patience.
Thank you for choosing Elite Energy for your EV charger installation. We hope you enjoy the convenience of charging at home, and if we can help with anything in the future, please don't hesitate to get in touch.
— Elite Energy
Polite young man.able to convey…
Polite young man.able to convey information and take on board queries.
18 juin 2026
Avis spontané
Réponse de Eliteenergy
Thanks for your kind review, Garry.
We’re pleased to hear you found our team member polite, informative, and attentive to your questions. Providing clear information and taking the time to address any queries is something we always strive for.
We appreciate your feedback and thank you for choosing us.
— Elite Energy Eco
The surveyor made contact by phone…
The surveyor made contact by phone telling us when he was going to arrive which was helpful. He got right down to the work and carried out the survey professionally, explaining
what he was doing and why as he proceeded through the house. Now that the data has been collected we move to the next stage of the process. We
are very happy with the way that
Elite Energy have been prompt and wasted no time arranging this.
8 juin 2026
Avis spontané
Réponse de Eliteenergy
Thank you for your fantastic review.
We're delighted to hear that our surveyor kept you informed, arrived as expected, and carried out the survey in a professional and thorough manner. Taking the time to explain the process and answer any questions is an important part of the service we aim to provide.
It's great to know you've found the process prompt and well organised so far. We appreciate your feedback and look forward to supporting you through the next stage of your journey with us.
Thank you for choosing Elite Energy Eco.
— Elite Energy Eco
Very good connection honestly I would…
Very good connection honestly I would recommend them to anyone who's been having and connection problems and Very cheap
2 juin 2026
Avis spontané
Réponse de Eliteenergy
Hi there,
Thank you for your feedback. We're delighted to hear you had a positive experience and found the service reliable, affordable and easy to deal with.
We really appreciate your recommendation and will be sure to pass your kind words on to the team.
Thank you for choosing Elite Energy Eco.
— Elite Energy Eco
Quality service and work
Elite energy did an excellent job of installing an EV charger to my house. The service and communication was top quality, and the install itself was a smooth process with the work areas left clean. Thank you again!
1 juin 2026
Avis spontané
Réponse de Eliteenergy
Thank you for your fantastic feedback, Ben. We’re delighted to hear that you were happy with both the installation and the service you received throughout the process.
Providing clear communication, quality workmanship, and leaving every job tidy are standards we take great pride in, so it’s wonderful to know this was reflected in your experience.
Thank you again for choosing Elite Energy Eco, and we hope you enjoy your new EV charger for many years to come.
— Elite Energy Eco
Hypervaut E.V Charger
We recently used Elite Energy to install our Hypervolt charger through the workplace grant scheme, and the whole experience was brilliant from start to finish.
We needed a really quick turnaround, and James and Craig were fantastic. After a remote survey, we received an extremely fast quote and everything moved quickly and smoothly from there.
The installation itself was spot on — professional, tidy, and completed to a really high standard. They were friendly, knowledgeable, and happy to answer any questions we had throughout the process.
It’s rare to find companies that combine great communication, efficiency, and quality workmanship so well, but Elite Energy absolutely delivered.
We wouldn’t hesitate to recommend Elite Energy to anyone looking for EV charger installation or energy solutions. Thank you again!
6 mai 2026
Avis spontané
Réponse de Eliteenergy
Hi Samantha,
Thank you so much for taking the time to leave such a lovely review. We’re delighted to hear everything went smoothly with your Hypervolt charger installation and that the team could help deliver such a quick turnaround through the workplace grant scheme.
James and Craig will be especially pleased to hear your feedback. Providing clear communication, efficient service and a high-quality installation is exactly what we strive for, so it’s fantastic to know that came across throughout the whole process.
We’ll be sure to pass your kind words on to the team, they’ll really appreciate it.
Thank you again for the recommendation and for choosing Elite Energy Eco.
— Elite Energy Eco
Hyper volt
Brilliant communication. Very professional, not pushy gave all options via email and then on phone. Quotes on product very clear. Hassle free booking and fitting everything within time frame, good job exactly as wanted. Stayed until everything was set up and understood. Follow up call to check on satisfaction. After sales good Highly recommend.
13 mai 2026
Avis spontané
Réponse de Eliteenergy
Hi Toni,
Thanks so much for the kind words. We’re really pleased everything went smoothly with your EV charger installation and that you felt looked after throughout the whole process. The team always aims to make things as straightforward and stress-free as possible, so it’s great to hear that came across.
We’ll make sure your comments are passed on to everyone involved, they’ll really appreciate it.
Thanks again for the recommendation and for choosing Elite Energy Eco.
— Elite Energy Eco
Excellent service from Darren at Elite Energy
I recently had a full energy assessment completed by Elite Energy.
The surveyor, Darren, was fantastic. He rang to let me know he was on his way and arrived on time. He carried out a thorough inspection while remaining highly professional, polite and friendly throughout the visit. He answered all my questions clearly and was very knowledgeable and excellent at his job.
I am incredibly impressed with the level of service Darren provided. I highly recommend Elite Energy for their expertise and brilliant customer care. Thank you.
12 mai 2026
Avis spontané
Réponse de Eliteenergy
Hi Baylee
Thank you so much for your kind words. We’re really pleased to hear Darren made such a positive impression during your home energy assessment. He takes great pride in providing a thorough and professional service, so it’s fantastic to know you felt well-informed and looked after throughout the visit.
We’ll be sure to pass your feedback on to Darren, he’ll really appreciate it.
Thank you again for the recommendation and for choosing Elite Energy Eco.
— Elite Energy Eco
Perfect installation
Job well done,from start to finish,there turned up when they said job completed with in 2 days fully installed nice finish, big thanks to roofers Lewis and Lee, and jak with his team talked though full process,and installed app on phone ...
Many thanks mr hutton
27 avril 2026
Avis spontané
Réponse de Eliteenergy
Hi Mr Hutton,
Thank you for your fantastic feedback. We’re really pleased to hear everything went smoothly from start to finish and that the installation was completed quickly and to a high standard.
It’s great to hear Lewis, Lee, Jak and the team looked after you so well, talked you through the full process, and made sure everything, including the app setup, was explained clearly.
We’ll be sure to pass your kind words and thanks on to the whole team, they’ll really appreciate it.
If you ever need anything in the future, we’re always here to help.
— Elite Energy Eco
Fantastic job lovely lads everything…
Fantastic job lovely lads everything was explained well and any questions answered
23 avril 2026
Avis spontané
Réponse de Eliteenergy
Hi Mark,
Thank you for your great feedback, we really appreciate it. It’s brilliant to hear the team did a fantastic job and took the time to explain everything clearly and answer all your questions.
We’ll be sure to pass your kind words on to the team, they’ll really appreciate it.
If you ever need anything in the future, we’re always here to help.
— Elite Energy Eco
Jak the boss
Jak, Adam and Jason can come back anytime to work in our home. Polite, courteous and professional.
Jak was in charge and ensured the guys knew their role and job whilst with me.
Jak kept checking to ensure the job was running smoothly and on time. Thank you for a lovely tidy home again once you’d finished. 10/10 for a job done so well.
22 avril 2026
Avis spontané
Réponse de Eliteenergy
Hi Carol,
Thank you so much for your fantastic feedback. We’re delighted to hear how happy you were with Jak, Adam and Jason — it’s great to know their professionalism, organisation and teamwork made such a positive impression. Jak will be especially pleased to hear your kind words about how he managed the job and kept everything running smoothly.
We’re also really glad the team left your home clean and tidy — just as it should be.
We’ll be sure to pass your compliments on to the whole team — they’ll really appreciate it.
If you ever need anything in the future, we’re always here to help.
— Elite Energy Eco
The survey was very professionally…
The survey was very professionally handled by Dimitrius. He was one of the most knowledgeable and customer focussed people I’ve met.
The booking stage was very quick, work took place the week after. Communication wasn’t the best, I had to ask for details on what the work entailed, then when the work started had to ask what exactly they were doing and what they wanted from me (electric, items moving out of way). Lack of communication also meant I hadn’t been told about the amount of mess, so the dust from the insulation went everywhere in the house when I could have closed doors etc to contain the mess. One of the holes from cavity wall insulation was missed and hasn’t been filled in yet even after I contacted them so will chase up again.
7 avril 2026
Avis spontané
Réponse de Eliteenergy
Hi there,
Thank you for taking the time to share your detailed feedback — we really appreciate it.
It’s great to hear that Dimi made such a positive impression and that the survey and booking process were handled professionally and efficiently. We’ll be sure to pass your kind words on to him.
We’re sorry to hear that communication during the installation didn’t meet the standard we aim for. You should have been fully informed about the work being carried out, what was needed from you, and how to prepare, including managing dust and disruption. We also apologise that one of the holes has not yet been filled, as this should have been resolved promptly.
We’d like to get this sorted for you as soon as possible. Please could you contact us directly via eliteenergy.co.uk/contact so we can follow this up and ensure everything is completed properly.
Thank you again for your honest feedback, it helps us improve.
— Elite Energy Eco
Réponse de Eliteenergy
Hi there,
Thank you for your feedback — we really appreciate it. It’s great to hear you found the team professional and thorough, that’s exactly what we aim for on every job.
We’ll be sure to pass your kind words on to the team — they’ll really appreciate it.
If you ever need anything in the future, we’re always here to help.
— Elite Energy Eco
Did a very good job
Did a very good job installing Air Source Heat Pumps on my 3 properties a few years ago.
Continues to provide excellent after-sales service.
1 avril 2026
Avis spontané
Réponse de Eliteenergy
Hi there,
Thank you for your continued support, it really means a lot to us. We’re delighted to hear you were happy with the installations across your properties and that our after-sales service has continued to meet your expectations.
We’ll be sure to pass your kind words on to the team, they’ll really appreciate it.
If you ever need anything in the future, we’re always here to help.
— Elite Energy Eco
Elite energy Solar Panels and Battery Installation
Elite energy handled everything very well with on problems ,everyone turned up on time and did what they
had to do.
14 avril 2026
Avis spontané
Réponse de Eliteenergy
Hi Steve,
Thank you for your feedback, we really appreciate it. It’s great to hear everything ran smoothly, the team arrived on time, and the whole process was handled well from start to finish.
We’ll be sure to pass your compliments on to the team, they’ll really appreciate it.
If you ever need anything in the future, we’re always here to help.
— Elite Energy Eco
Absolutely disgusting damaged my…
Absolutely disgusting damaged my property said they would come to an agreement for all damages if we stopped professional body’s getting involved the offer was an insult watch out a real dodgy company workmanship is so poor
24 décembre 2025
Avis spontané
Réponse de Eliteenergy
We’re sorry to see this review and strongly dispute the claims made.
We take workmanship and customer care very seriously and have been actively engaging to resolve any concerns raised. We have made reasonable efforts to address reported issues in line with our process.
We are always committed to reaching a fair and transparent resolution. If you would like to discuss this further and bring matters to a constructive outcome.
— Elite Energy Eco
They came and did the works in a…
They came and did the works in a reasonable time,,left it clean and tidy,very friendly staff
2 avril 2026
Avis spontané
Réponse de Eliteenergy
Hi Tanya,
Thank you for your lovely feedback. We’re really pleased to hear the work was completed efficiently and that everything was left clean and tidy. It’s also great to know the team made a positive impression with their friendliness.
If you ever need anything in the future, we’re always here to help.
— Elite Energy Eco
Excellent Job
The team that came to do the work were extremely professional and polite. They didn’t stop from the moment they arrived until the work was complete. They showed the utmost respect for my home, removing their shoes. They explained everything they were doing, a real credit to the company.
30 mars 2026
Avis spontané
Réponse de Eliteenergy
Hi Sara,
Thank you so much for your wonderful feedback. We’re really pleased to hear how professional and respectful the team were, and that they kept you informed throughout the installation. It’s great to know their hard work and attention to detail made such a positive impression.
We’ll be sure to pass your kind words on to the team — they’ll really appreciate it.
If you ever need anything in the future, we’re always here to help.
— Elite Energy Eco
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