Elliott Jarvis Cars Avis 

I recently purchased a Mercedes B-Class from Elliot Jarvis and as a self confessed motoring idiot, I can honestly say that Steve and Matt could not do enough for me.
Firstly, the car is pristine and has all the vital documentation. I received the car with a full 12 months MOT and 12 months warrenty. The guys are so professional and knowledgeable and they clearly take great pride in their business.
After the sale was complete, they gave me the keys and also handed me a bottle of Prosecco and thanked me for choosing to purchase from them. Then when I went out to the car, they had decorated it with a big red bow! These personal touches made me feel like a valued customer and once again showed me how much pride these two have in their wonderful family run business.
Upon driving away, Steve said to me, “if there’s anything you need just phone me or come back to us and we’ll help” and boy have I taken advantage of that kind offer!
It turns out, trying to drive a Mercedes when you probably shouldn’t even have a driving licence is no walk in the park!
The first time I returned, I was desperately trying to figure out why the car was booping at me. I knew it wasn’t a fault noise but I couldn’t figure out what it was trying to tell me.
Steve (who I imagine is quite a busy man) drove around in circles with me for around 45 minutes to help me identify the booping. Turns out the car was warning me of danger areas near by which there are many of in Plymouth. We switched it off and I drove away with my sanity in tact.
The next time I returned was for the windscreen washer spay things. They were working on the rear windscreen but not on the front. Steve said to bring the car down and he’d have a look. As it happens, they were in full working condition but I wasn’t not pressing the button in far enough to activate the screen wash pumps. Off I went again, feeling daft but with another problem solved.
Why would I write this in my review and embarrass myself you ask? Well, because time is more valuable to me than anything and these two can’t give you enough of theirs. They have been so helpful and patient with me where other dealers iv used just simply don’t care after a sale. Steve said to me “the only stupid question is the one you don’t ask” so if they’ve judged me (which they absolutely should) they’ve done it silently and made me feel like no problem is too small for them to help with.
In a nutshell, a fantastic purchase, fantastic service and wonderful people! Thanks guys!

Not one to change my car often, but the service, advice and ease of buying a car from Elliott Jarvis Cars, made a potentially stressful purchase easy and enjoyable. Not only did they give up a Sunday to allow me to test drive and look around their cars, there was no pressure sell, they were honest, no time pressures and even made me a cuppa! Great communication throughout, and happy to work around my timings to pick the vehicle up. A lovely touch with the ribbon, bottle of bubbles and the support in getting the car sorted, taxed and on the road. Would highly recommend and makes the pleasure of buying your next car a pleasure. Thank you!

I went to have a look at a car and get a px price did the deal that day and picked the car up 4 days later . Very pleasant family garage , great handover ribbons n a bottle too , drove 800 miles at the weekend and no problems with car so they justify great reviews

Great customer care and service. Attention to detail, excellent communication. Would highly recommend.

I purchased a car from Elliot Javis Cars in May 2024 for £5,000. By March 2025, visible lacquer peel appeared, and both myself and the dealer acknowledged the car had been repainted before sale. An independent inspection confirmed poor paint preparation.

The dealer offered £100, which doesn’t come close to the cost of repair. The car is now worth under £1,000. The resolution has been disappointing.

Great service from the second you walk in. Really attentive, nothing is too much trouble, great family dynamic. Excellent quality well looked after vehicles. Walked away with my new car the same day. Honestly could not be happier. Thanks Matt was great to meet you all.

Great reliable and friendly company. Our second car purchased with you. Will definitely recommend to others

They are lovely genuine people talked through the process simply each step made easy

Steve was very helpful in understanding are vehicle needs. His attention to detail is what sets him apart from other garages.
Would highly recommend 👍👍

I recently bought an Audi A3 from Elliott Jarvis Cars Ltd, and I couldn’t be happier with the entire experience. From the moment I walked in, the customer service was absolutely exceptional - nothing was too much trouble and Matt and Steve were friendly, genuine and completely pressure-free.
The car itself was in excellent condition, exactly as described, and clearly well cared for. It came with a clean 12 months MOT, 12 months warranty and AA cover. They even made up new private plates for me which was a bonus. There was a small issue before collection, but that was dealt with to ensure there were no advisories on the MOT. That level of care really stood out.
What made the experience even more impressive was the attention to detail - the car was waiting with a big, red bow on collection day and a bottle of bubbly to celebrate with. A small gesture, but it showed how much they value their customers.
Genuinely honest guys running a proper, decent business. No pushy sales tactics, just helpful advice and top-notch service. I’d highly recommend Elliott Jarvis Cars Ltd to anyone looking for a quality used car and a smooth stress-free buying experience.

Great service from start to finish. The team were friendly, honest, and made the whole process easy. We’re really happy with our new car and would definitely recommend this garage. thank you so much, Colin & Sharon Long

Excellent service from Elliott and Jarvis cars
We bought our car there recently had a couple of problems, there customer service as been great they sorted the problems out for us
Would highly recommend

Excellent service. Car was as described and Matt was extremely helpful - even meeting us out of hours as we had a distance to travel. Matt took care of everything including all the paperwork and even taxed car on collection. Superb service. Would be happy to recommend anyone to use Elliott Jarvis Cars - honest and effecient.

Very easy to deal with, friendly and not pushy.
Love the little extra touches. Highly recommend.

Bought a car from them...easy to deal with and smooth process.
12 months MOT and service on the car

I've always found buying a second hand car is nerve racking, a big part of that for me is trusting the sellers. Matt and Steve made me feel comfortable buying through them. They were both professional and friendly, and made sure everything went smoothly. Though the main reason I was confident to buy was because they clearly were confident in the car they were selling, and didn't try to hide anything.

The day after buying the car I noticed that the Aircon wasn't blowing cold and probably needed re-gassing I phoned up to check that they hadn't done it recently, and was told to book it into the garage they use and they would cover it. To me this goes above and beyond what I expected.

I would highly recommend them to anyone looking to buy a worry free car.

I recently bought a secondhand car from Elliot Jarvis Cars and couldn’t be more impressed. From the moment I walked in, Matt and Steve were incredibly friendly, welcoming, and easy to talk to – no pressure, just honest advice and genuine customer care.

The level of service they gave me and my parents-in-law (who were helping me find the right car) throughout was excellent. They made the whole process smooth and stress-free, handling everything efficiently and clearly explaining each step along the way.

Matt and Steve clearly take pride in both the cars they sell and the experience they offer. I wouldn’t hesitate to recommend them to anyone looking for a reliable used car and a great buying experience.

Excellent friendly service from start to finish. The show room is easy to find and visit. The guys are helpful, professional and I would highly recommend buying a car from them. Felt looked after , like they genuinely really wanted to give the best service they could!

Couldn't have been more helpful, open and honest. Not often people go to such lengths to ensure people get what they need.