Elova Jewelry Avis 12

TrustScore 3.5 sur 5

3,7

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À propos de l'entreprise

  1. Bijouterie

Écrit par l'entreprise

We offer stylish and high-quality jewelry designed to complement every look. Our collection includes timeless and modern pieces, perfect for both everyday wear and special occasions. Each item is crafted with care to ensure beauty, comfort, and lasting quality. Our goal is to help you express your unique style with jewelry that feels personal and meaningful.


Coordonnées de contact

3,7

Moyen

TrustScore 3.5 sur 5

12 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 66 % de ses avis négatifs

Répond généralement dans un délai de 24 heures

Comment cette entreprise utilise Trustpilot

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Noté 5 sur 5 étoiles

Beautiful item

Beautiful item, and came quickly! Item was as shown and described. Will definately shop from here again!!! Happy happy happy!

5 mai 2026
Noté 5 sur 5 étoiles

The customer service at Elova Jewelry…

The customer service at Elova Jewelry is superb. Highly recommend them and their jewelry.

3 juin 2026
Avis spontané
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Réponse de Elova Jewelry

Thank you so much for your wonderful review, Anne! 💛 We’re so happy to hear that you had a great experience with our customer service. Your kind words truly mean a lot to our small team, and we’re so grateful for your recommendation.

Noté 5 sur 5 étoiles
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Réponse de Elova Jewelry

Thank you so much, Lawrenco! 💛 We’re so happy to hear that you love it and that you’ve received so many compliments. That truly means a lot to us!

Noté 2 sur 5 étoiles
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Réponse de Elova Jewelry

We’re very sorry to hear that the necklace wasn’t quite for you. It’s never our intention to leave any customer disappointed, and we’d really like to help find a good solution. Please contact us at support@elovajewelry.com, and we’ll be happy to look into this with you 🤍

Noté 5 sur 5 étoiles

Very pretty

Very pretty. Just like the photo.

19 mai 2026
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Réponse de Elova Jewelry

Thank you so much for your lovely review! We’re so happy to hear that you think it’s pretty and that it matched the photo. We hope you love wearing it 🤍✨

Noté 5 sur 5 étoiles

Saw this necklace and decided to buy…

Saw this necklace and decided to buy it. Received the necklace quickly and it fit perfectly, just the right size! Perfect for the summer, buy quickly, it’s going to sell out fast!

27 mai 2026
Avis spontané
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Réponse de Elova Jewelry

Thank you so much for your lovely review! We’re so happy to hear it arrived quickly and fits perfectly. It really is such a beautiful piece for summer 🤍✨

Noté 3 sur 5 étoiles

Although I think it’s a pretty necklace…

Although I think it’s a pretty necklace it looks like plastic beads when the necklace is on my neck.

19 mai 2026
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Réponse de Elova Jewelry

Thank you so much for your honest feedback. We’re sorry to hear it didn’t feel quite as expected when wearing it. The beads are made from natural stones, but we completely understand that the look can feel different once it’s on. Please send us an email at support@elovajewelry.com— we’d love to help and find a good solution for you right away 🤍

Noté 5 sur 5 étoiles

Elova Jewelry were very detailed in…delivery details

Elova Jewelry were very detailed in keeping me updated on delivery. I ordered the necklace 5/23 and delivered on 5/30. The color and quality are are beautiful. This piece is not overwhelming so you can wear it every day. The length of the necklace is perfect. Customer service is very good. Their response time is very efficient. Would definitely recommend. Thank you Elova.

23 mai 2026
Avis spontané
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Réponse de Elova Jewelry

Hi Diana,

Thank you so much for this wonderful review — it truly made our day! 💚

We're so happy to hear the color, quality, and length are everything you hoped for, and that it's a piece you can reach for every day. Keeping you updated on delivery is exactly the experience we love to give, so it means a lot to know it came through.

Thank you for recommending us — enjoy wearing your necklace, and we hope to welcome you back again soon!

With love,
Nienke

Noté 3 sur 5 étoiles

Have not given the gift yet.

Have not given the gift yet.
I was disappointed with the packaging and presentation of the necklace.
It came in a small burlap bag. Since it is a graduation present , I will need to go and find a box to put it in.
Presentation seems to lower the overall quality of
The piece.

12 mai 2026
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Réponse de Elova Jewelry

Hi Leanne,

Thank you for taking the time to share this — we really appreciate your honest feedback, and we're sorry the packaging didn't feel special enough, especially for a graduation gift. You're absolutely right that presentation matters.

In fact, your feedback is exactly the kind that helps us improve: we've since updated our packaging so our pieces arrive in a way that better reflects their quality.

We're truly sorry yours didn't, and we hope the necklace brings a big smile to the graduate — congratulations to them! 💛

With love,
Nienke

Noté 5 sur 5 étoiles

Very nice necklace and fast shipping

Very nice necklace and fast shipping. Really like the quality of the jewelry

12 mai 2026
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Réponse de Elova Jewelry

Hi Carolyn,

Thank you so much! 💛

We're thrilled you love your Turquoise Bead Pearl Necklace in silver and that it arrived quickly. Hearing how much you like the quality truly makes our day.

Enjoy wearing it, and thank you for taking the time to share your experience!

With love,
Nienke

Noté 1 sur 5 étoiles

The necklace is so short I can not even…

The necklace is so short I can not even wear it. What a waste of money! So disappointing. Not at all what was shown online.

12 mai 2026
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Réponse de Elova Jewelry

Hi Shelly,

I'm so sorry to hear you're disappointed — that's never how we
want anyone to feel, and I'd love to make this right for you.

Our Turquoise Bead Pearl Necklace is 18 inches (about 45 cm),
designed to sit right on the collarbone so it pairs beautifully
with everything from a v-neck to a crew neck. The length is
listed in the product description, but I completely understand
that everyone has their own preference when it comes to fit.

If it's not right for you, we'll absolutely take care of it —
your happiness matters more to us than anything.

I've just reached out to you personally by email so we can sort
this out together and find a solution you're happy with. 🤍

Thank you for giving us the chance to make it right.

With love,
Nienke

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