Emaari Automotive Ltd Avis 

Really professional outfit, personable, honest and gave a great service. thank you and very much appreciated.

Honestly can’t recommend these guys enough especially Othman! Super helpful with my purchase of a bmw m340i. Had many issues with my own finance broker but Othman came in and helped me get into my dream car. He also was super responsive to any questions or issues I had. Can’t recommend these guys enough!

The guys here are very helpful and looked after me I appreciate the wait guys

I bought a car from Emaari and he was absolutely amazing. Perfect service! Thank you!

Great service from the staff,especially Zohaid. Well informed about the car. Answered all questions.

once calling on the day of intended visit, they were quickly able to accomodate a viewing time. Their knowledge and understanding on the used car market enables them to provide clear and efficient information about the vehicle they are selling and allowed for an in depth inspection before test drive and purchase. Nice lads who have opened their own business, after having already worked in the used car market for a while, allows for a professional and admirable service. Considerate and patient with the whole process, I highly recommend Emaari’s service

Good experience buying my recent car team were helpful and accommodating to my needs overall smooth process

Very transparent throughout the whole process. I requested for full info about the car I was interested in, including in depth videos and I received them within the same day. Friendly staff who openly communicated with everything and answered any questions I had, Car was valeted before arrival and in good condition. Very happy with everything including the car. Would highly recommend 👍

I would give minus stars if I could.
I purchased a car on 4th January and arranged with the garage to collect it at 12:00. When I arrived, the car hadn’t even been valeted and was filthy. In hindsight this should have been a red flag, but I was told the whole industrial estate had a power cut. They took the car to be cleaned while I signed the paperwork.
When the car was returned and I was given the keys, there was only 1 mile of fuel left, so I had to drive straight to a petrol station.
After driving the car home I noticed a strong smell of oil, but initially assumed it was because the car had been sitting over Christmas and New Year. However, after driving it for a week the smell kept returning, so I booked the car into a garage for a service and diagnostic report.
Later that day the lead technician called to say there were 12 serious faults listed on the diagnostic report.
I contacted Emaari, who told me the repairs could be carried out through the warranty. However, when I spoke to the garage that ran the diagnostics, they said they couldn’t even provide an accurate estimate because the number of faults meant it could be “opening a can of worms” and they expected more problems once work started.
I contacted Emaari again and was told they would carry out the repairs themselves and cover anything not included in the warranty. I sent them the diagnostic report and technician notes.
It then took over a week and more than 70 calls and messages from me before the car was finally collected.
I was later told the car had been checked and that diagnostics had been carried out by BMW, and that all necessary repairs had been completed. After three weeks, the car was returned with an invoice from Emaari for £1,700 in BMW parts and a new diagnostic report showing zero faults.
However, the strong smell of oil was still present when the car warmed up.
I booked the car back into the same garage as before for another diagnostic check. This time the report showed 6 faults and a major oil leak from the oil cooler.
I then contacted the service manager at the BMW main servicing dealer that supposedly carried out the work. I was told that no work had been carried out by any BMW authorised garage, and that the work and invoice were not authorised by BMW in any way. They also explained that a proper health check would have been recorded if work had been completed through a BMW authorised garage.
At this point I contacted Emaari again and informed them I was rejecting the car due to the ongoing issues.
After a week they agreed to the rejection, but only if I returned the car at my own cost.
After returning the vehicle norfolkto London, they deducted £600 from the refund due to mileage. However, the 600+ miles were mainly from them taking the car away and returning it to me after the supposed repairs that were never actually done.
As a result, I am now over £900 out of pocket for oil, servicing, and diagnostic reports.
The communication from Emaari has been shocking throughout this entire process.
I would strongly avoid this company unless you want to end up with a car full of serious faults and hundreds of pounds out of pocket.
I have kept all paperwork and evidence and will be looking into further action.

Really recommend these guys. Found a lovely 120d m sport with pretty much everything on it and all the tech toys too. Even a sunroof which is quite rare. Car is well looked after. Effortless buying experience- will definitely be back!

I recently purchased a car from Emaari and couldn’t be happier with the experience. Othman was fantastic – professional, friendly, and incredibly knowledgeable. He was open, honest, and just a genuinely great person to deal with. I really appreciated the time he took with us, his detailed knowledge of the vehicle’s history, and his commitment to sourcing quality cars. It was a pleasure from start to finish, and I wouldn’t hesitate to return in the future.

No one better to go to, my golf R’s better than I expected!

I recently bought a Golf R and had an incredible experience! The dealership staff were friendly, knowledgeable, and made the entire process smooth and stress-free. They took the time to explain all the features and answered my questions without any pressure.

I highly recommend this dealership for their outstanding customer service and expertise. I’ll definitely be back for my next car purchase!

Had an incredible experience at Emaari Automotive! The team was professional, welcoming, and really took the time to understand what I was looking for. The whole process was smooth, transparent, and completely pressure-free. I left with a car I absolutely love and total peace of mind. Highly recommend to anyone looking for quality cars and even better service.

Absolutely amazing customer service ! Would highly recommend to anyone currently car shopping, extremely happy with my purchase.

An excellent salesperson who cares about customer satisfaction and quality. Admired his knowledge and expertise you can tell he really loves what he does. Answered all of my questions and went beyond my expectations.

Very helpful car dealer. Smooth transaction. Gave a better price than anyone else on my old car. Would recommend highly to anyone looking for a new car

Great service, enquired about a Volkswagen Golf R & purchased within the next 4 hours. Fast and reliable. Perfect condition & highly recommended. Will be returning

Just got my dream car from Emaari, and the experience couldn’t have been better. The team was professional, friendly, and genuinely excited to help me find the perfect match. The whole process was smooth from start to finish—no pressure, clear communication, and everything was handled quickly. I couldn’t be happier with my new ride. Big thanks to everyone there for making a dream come true!

Didn’t know much about cars but I was excited to purchase my first one emaari autos help me out a lot and really explained everything to me and told me more about the vehicle I was after, some dealerships will just rush you but highly recommended thank you so much I’ll definitely be recommending you to everyone