Eminence Pro 

They have great customer service and are easy to contact.

Eminence Pro offered me a free month if I wrote a review on TrustPilot. When they saw that I had given them a 4 star review, they asked me to change it to 5 stars, and when I explained why I felt 4 stars was appropriate, they rescinded the offer for a free month. (2/18/2025)

Update:
Now I've been using Eminence Pro for a few months. I've lost over $7000. So, if you're looking for a way to lose money even faster than the stock market, this is a sure thing. (3/12/2025)

Update: This Is a Review of Eminence Pro, and is accurate. I've been using it continuously for 6 months and I'm still in the red. Eminence Pro tried to flag my review as "belonging to another business" so that they wouldn't have low star reviews on Trustpilot.

Update: August 2025 I lost another $4000 yesterday. My portfolio is down $10,000 thanks to my experience with Eminence Pro.

I have been with EP for almost 4 months with an initial 25K investment and 15K licensing at an advertised 15% monthly potential. Setup took forever because apparently people on the other side of the world were supposed to do it during their time zone not mine. After a few weeks I was setup and off to the races. I was unfortunate to join just before the algorithm got decimated with losses. I was down $2500 two months in. My sales contacts disappeared only to find out later they were no longer with the company. I do have a new US contact to chat with but I have no detailed insights into why things are performing so badly. They I find out through the internet that EP is no longer advertising the 15% monthly. It was reduced 66% to 5%. In talking with my rep ( cant use names apparently in negative reviews ) it appears the company is very compartmentalized and no one knows what other departments are doing. Because of this no one can speak to the sales presentation where they said 1 in 1500 trades lose money. My dashboard shows 1 in 4 lose money. Also the dashboard growth % evaluation is completely false. When I asked my rep knew nothing about what this meant. After asking apparently its some kind of weighted value with translates to meaningless. Oh and they dont tell you that the fees charged for the trades are not factored into the return calculations . So I am paying $1000s for small trades but EP counts that in profits. I have asked for a refund of 66% of my licensing fee because they changed their expectations from 15% to 5% and of course the answer was no. They are not providing the service they advertised and returns are no where near what I could have made in the regular stock market. I am too far into qualify for the exit points so apparently I have to wait for the 1 year mark or take the loss. I have no idea what customer service people are talking about in these reviews as I dont see any. I dont see any customization to deal with my losses that some people talk about. This service needs to get to the point where the profits outweigh the trading costs, licensing fees, and monthly charges. Election volatility is a red herring - if there is any I in the AI it should be able to leverage that to our advantage rather than hide behind it as a reason for losses. Nothing about DJT's 4 years will be predictable so its volatility for the foreseeable future and EPs performance seems poorly positioned to leverage that. I will report back on any significant changes.

For those interested in signing on with Eminence Pro, or Eminence International please read through my experience below before making your decision.

1.Onboarding: Onboarding went well and the set up was straightforward. They are very fast to getting you to pay your initial deposit and set you up with your monthly subscription payment. However, I was told I would have a dedicated person for my account. This was far from the truth as I was passed from one person to another and never had a dedicated person set up for my account.

2.Performance: At the time I entered into the company, they were boasting results of 8-10% monthly gains. However, this was far from the truth as this was based on 2 great 50%+ months they had earlier making their average appear higher. The company had to recently decrease this claim as their algo strategy cannot boast this performance. Currently, people are struggling to even cover month payments, let alone recover their initial downpayment. You must run at a high risk setting than the master, however, as everyone encountered in November this is incredibly dangerous because the Eminence team can change their settings at any time without any communication.

3.Communication: One word, ABYSMAL!! When trying to reach out to anyone, it usually took several days to receive a response, and the response was a canned response not answering any of my questions. I even tried reaching out to their WhatsApp, cell phone and telegram support group and I was met with non-response. There was a time where my account lost connection for 2 weeks due to not being able to receive a response from anyone to fix the issue. When it came to the major incident in November, the support team was nowhere to be found and was completely overwhelmed by the major issue the algo glitch caused. There only form of contact with the community is through a telegram channel that they post to maybe once a month. Otherwise, you are in the dark. At other companies like this one, there are community channels, support calls, weekly trading strategy posts…this company has nothing.

4.Connection: There were several times, where my account lost connection to the master, requiring me to monitor constantly and make sure I could take manual intervention in open trades. There were also several times, where I had active trades not closed out and caused losses that I needed to execute manually. This is NOT a hands-off system by any means, so please be aware if you want to still proceed.

5.Trading Team: They claim that there is 24-hour support for monitoring the master account and taking manual intervention if necessary. However, during the November incident where the algo glitched and took 2 large trades at the top of the sequence, followed by a heavy martingale recovery strategy, the trading team let it continue to get us into a very dangerous position. It felt like it took the community to bring the issue to their attention, but at that point it was too late. The trading team then continued to just sit on their hands and not take any manual intervention requiring us to enter a hard hedging scenario to get out of. To even a novice trader, there were several opportunities for us to get out of the situation, but the trading team continued to make bad call after bad call, causing us to all lose a significant amount of money. Everyone lost at least 35% or more of their accounts depending on their risk settings. I would never again trust this team to manually manage an account of mine ever again. I don’t think I have ever been so stressed dealing with an account before. This event was worse that even the Black Swan event with the JPY pairs back in July. And this was NOT a Black Swan event. There was 1-2% move that the algo usually could handle, but it glitched out causing us not to be able to recover.

6. Risk Strategy: While other companies managed risk very well during the election year, the Eminence team said they would do the same,but instead continued to run the higher risk algorithm and when it glitched, essentially ruined this companies’ reputation in the community. We all lost a serious amount of money that will take forever to recover given their current performance.

7. Algorithm: The algo runs on a "Grid" strategy to avoid DD, however, given certain scenarios, it will martingale as witnessed in several cases.

8. Feedback: Please be extremely aware of the current positive feedback. Witnessed several false positive posts and the removal of negative posts. Please trust the current standing negative posts.

Overall, my experience with EP was horrible to say the least. It's not the fact they lost me money, but how they managed their company in an extremely unprofessional manner. Save yourself the money and more importantly the stress and look at other companies.

Getting started with Eminence Pro was super easy. The setup was quick and I didn’t even need a VPS, which was a plus. Their support team was helpful and Riley made sure everything was good to go and connected.

I was surprised to see the bot making profits on the first day. It’s been a nice and for the most part hands off way to try and earn a little extra. That being said forex can be unpredictable, so am keeping my expectations realistic and only investing what I’m comfortable with currently.

So far it’s been working well, and I’m happy with how simple and consistent it’s made trading in the market.

Have been through some financial hardship in the past and finally got the courage back to start investing for passive income. Was underwhelmed by the slowish growth of my ETF portfolio, so I started doing my research and asking around, a friend recommended these guys and I decided to give it ago and allocated 30% of my portfolio in to eminence. That was nearly a year ago now, returns have been much better than my ETFs, glad I gave it a shot

I feel compelled to write this review after reading some of the recent negative reviews. I can only think that this must be your 1st foray with Forex trading using Bots. I too lost a lot of $ with EP recently over the last few months during the excess US dollar volatility due to the US elections. But unlike other Bot vendors, EP tried very hard to manage the drawdown and provide regular, frequent updates on the actions they were taking. I run other Forex bots besides EP trade copier. And ALL of the bots lost a lot of money during the same period. The other Bot vendors had no guidance and had to manage the drawdowns myself. I am confident that it's only a matter of time before I recoup my losses with EP (unlike my losses with other Bots).

Eminence pro is a company designed around mistrust and greed. My experience with them has been suspect from the get go. I joined at the same time as a friend of mine and was given a higher rate ($19,900) to join compared to my friend which was several thousands more. When I asked the Eminence Pro (EP) agent about it he said he would talk to his supervisor and get back to me. I then later got a message about my friend being part of some special discounted rate program but I was not offered the same discount for what reason I have no idea. They couldn’t give me any reason because we alll knew there was no good reason except greed. It’s hard to tell the customer we are just greedy and just wanted to charge you more because we felt like it. Not only was my joining fee higher but my monthly schedule of fees were higher as well. I still have the screen shots of those different monthly fees and will post that in a separate review.

So the whole reason for paying this large up front fee was they promised that there would be people around the clock making sure that when the bot is in use, that when there are profits or gains that someone would be able to close the trade and take advantage of those gains. They said that after a certain point the bot pays itself off and the rest is just gains minus the monthly fees.

Not even two months into the system the start making posts about market volatility and shut the bot down half the time and so now the gains are a fraction of the gains they advertised. So I say fine. Better to be safe that put my funds at risk. But not even after a few weeks of making this post I see my account is in profit for 1% or more during a series of trades. I’m watching it in real time and wondering why they haven’t had someone close these trades out as they have previously closed out trades at much lower gains. Even .05%. I’m watching and watching until eventually the trades start going negative, and more negative and more negative. We are given notices of how everything is fine and. It’s usual market volatility etc. All the while I’m thinking to myself well what happened to the account being up and the gains not being taken No mention of that whatsoever. It’s like it’s illegal to make any reference to anything that would put the blame on the company instead of anything else. Long story short they eventually close out the trades for a 35% loss. Not only have I not made my initial inflated fee back but now my account is way down. I’m looking for answers as to how they could have let this happen and of course to this day no one wants to even acknowledge the fact that they messed up and should have taken the profits when they were there and avoided all of this nonsense. I would respect them more if they were just honest and said yes we screwed up but they can’t do that. No accountability.

If you want to throw your money into a bot where people like that is managing your funds then good luck. I’ve asked very kindly to have my funds refunded to me and I’ve been given psychobabble and have had to read responses as if they think I’m a total idiot.

I could have done a better job managing the bot on my own than this company. You should not trust this company with any of you money. They have no sense of honor or dignity. They will sell you something that isn’t true. It’s just a matter of time before they create a major loss on your account as well.

I've been a client of Eminence Pro since June 2024. I've also been a client of NURP, ATN, TRND, FN Capital, and ASCND so I am somewhat familiar with how these companies operate. For 4 months I invested a lot of money with EM Pro and did fairly well. I actually made $230k over that period of time. While I watched other companies blow up their customer's accounts because of market volatility and "black swan" events, Em Pro seemed to weather 2 storms with some stability. I was making about 6% a month on my investment. That was until mid October 2024. Seemingly overnight, our accounts dropped by 30%. Mine even more at 45% because I was running a higher risk account that month. We all watched nervously day after day as our account balances continue to dwindle. At one point my account recovered to a 9% draw down and that would have been a good time for Eminence to close off some of it's long trades or for me to get out. I trusted they knew what they were doing and would eventually get us out, so I stayed the course. I am an investor and not a trader, but following the group Chat, I would learn that Eminence failed several times to either trade us out of the situation or hesitated to take appropriate action to manage the draw down appropriately. They were optimistic that they would be able to recover our accounts and kept us hanging on with hopeful news. And week after week that was not the case and the situation got worse. They failed to act early on to take a small lost, but by waiting had to take a much bigger lost in the end. At some point when they realized they couldn't trade us out of the situation, they closed some big ongoing trades causing my account to plummet by $60-70,000 every 3-4 days. At one point I was so mentally drained I decided to throw in the towel. I told my account advisor, Paul that I wanted to shut down my account. He told me that one of their account managers would contact me. I got a call from Riley and after telling him my concerns and wanting to shut down my account, he advised me against it. He told me if I could hang on for another week, they had a plan in place to get us out of the current drawdown and they would be able to recover most of our accounts within the week or so. He was certain the market would turn around and we would be okay in the end. That was not the case. I took his advice, and just days later my account would drop another $100,000. I decided to pull the plug before I lost my entire account. Yes, All in all, while Em Pro has made me money, I've lost around $380K through investing with them. I would say that all of the Forex Algos are the same. They all say they don't use the Martingale Strategy, make promises of huge monthly returns of 15% plus, and they have a positive track record of no losing months for 2-3 years, but they all eventually blow up for one reason or another. I would caution any hopeful investors out there when signing up. I thought I had asked all the right questions, read all the reviews, made good decisions, and I still ended up losing big time through Eminence and a few other Algo companies. Don't lose your life savings to these guys. Find a different avenue to invest your hard earned money into. It's not worth the risk. Had I trusted my gut and not listened to their expert weekly advice and pulled out when I was only $60K down I probably wouldn't be writing this review. I stuck it out and trusted them and lost an additional $320K on top of that. Never again.

Chau Tran

I joined with Eminence and despite the algo making over 8% a month, I had some circumstances come up in my life where I needed to pull all of my savings to pay for a certain debt I didn’t know was coming. Eminence refunded my money as promised with no questions asked.
They kept to their word as promised!
Hope to come back again soon after I get my debt situation handled. Ty Christian!!!

I am not one to leave a review but after speaking to my Account Manager at Eminence, I decided to support the team.

Honestly, I’m surprised by some of the negative reviews out there!

Guys you all should have been aware that trading naturally comes with its ups and downs – especially when investing in it.

If the Real Estate market drops, you don’t blame your agent for selling you that property do you.

Yes, there was a recent dip due to a rare, election-related market wich Eminence has no control over so why are you pointing fingers at them and calling them a Scam??

My experience with Eminence Pro has been consistent since I joined in April and in my opinion, results should be viewed annually rather than on a month-by-month basis.
(like any other long-term investment)

The team has been super transparent about the situation, keeping us informed every step of the way which is pretty rare in any industry these days.

When things are going well no one gives any praise but as soon as things don’t work out everyone is quick to blame.

If you’re skeptical, take a closer look at the steady performance and the professionalism of the team.

Let’s support a company instead of tearing them down over temporary challenges.

I’m leaving this because I know this group is taking it rough in the reviews right now; I don’t believe that’s fair. They have been transparent, clearly care about their business and have been very communicative about the market and issues as they came up. Truth be told unfortunately losses are going to happen and should be expected. Yes bad time for me I joined the group only two months before the issues in the market, so technically I’m upside down in my investment right now.

Truth about the losses we recently took were surrounded around irrational moment in the market which ultimately ended with a liquidity sweep at the end which caused the safety close of all trades. Can’t live to fight another day without any soldiers to do so. Now do I wish they had closed it out before the liquidity hit, yes but I could’ve done that myself, but I was looking at the same signals I’m sure they were. I thought for sure it was going to turn around and it did, right after the liquidity sweep, had we survived that we would be happy right now.

Now although I know losses happen I can only ask that they try to safely push our accounts to get us back to where we were quickly. I have seen their results and believe they can make that happen. I wasn’t complaining the first two months when I was crushing it, I’m not going to complain now, especially for a situation I knew could happen.

With E.P. for one month ...they hit a black swan. I lost 12k. I'm happy for anyone that can make good money. I did not. They kept saying things were down 5%... And they'd turn it around. Their words did not match my reality unfortunately... I was down 25%. I never built trust with this company as there were a few things that seemed strange. The day I added more $ to my account... Boom it slid and slid big. And they were proud they said they caught it... Not sure how that bot is programed ... But it performed awfully the month I was there...
I was scared I'd lose my refund policy. But I did get that back. Good luck ... But be cautious.... I did not have a good outcome. And never did figure how their master account could be up 350% in a yr.... Hmmm ..be careful y'all
TT RN
I'm not printing my name because I don't need anyone to know my business... But if EP thinks I wasn't a real customer... I'm happy to to talk with them and show them our previous contract information. I shared my truth and it wasn't positive. And now they want to say I'm fake. Gets sadder still. I've moved on. Sucked up my losses and moved on.

Realized some losses this week which is disappointing to say the least. Overall still up +30% and love the guys here at Eminence, haven't lost an ounce of trust or confidence. Have I taken a hit on my account? Yes, Why is the review positive? Because not only did Eminence prevent further losses they didn't leave us in the dark or let our accounts blow like some other companies 2 steps forward one step back.

I’ll be honest, I joined recently and saw my account balance drop a bit which had me really worried since this was such a big decision for me…

I know drawdowns are normal, especially around the election, but I was still feeling a bit on edge. The support however, has been incredible and really reassuring. They keep me updated on exactly what’s happening and have a team working hard in the background. BUT being a bit of a sceptic, I did my own research and saw that other people with different companies have lost their entire account balance during these elections. Knowing that our team spotted this early and acted quickly gave me peace of mins..

I genuinely feel like I’m in great hands with a tea that really cares!

Update: Nov 22- algo hit stop loss and lost 35% of account balance. Eminence says they ll recover but how soon no one knows. What is important is to understand what did Eminence learn from this event ? What changes are they making to the algo so it doesn't take large positions in volatile markets or when the market opens? What would be their strategy going forward for manual intervention ( how soon)..business as usual would lead to lot of good people loosing their hard earned money.. couple of more times the algo hits stop loss and everyone's account will be wiped out am sure..

Good luck

I would like to start with saying that this is a risky investment and forex in general is. Who ever is willing to consider this or other algo companies only invest in what you are willing to loose (dont put your life savings). With that being said, i have had pleasant experiences in my dealings with Tristan (havent dealt with anyone else in the company). joined in Sept 24, made about 2%, due to current drawdown scenario lost 5% in october and another 5% today (Nov) as i write. the communication from team has been good so far..At this point I'm taking hit on my initial capital. Hence i wouldnt say the algo is fool proof, but in volatile times they need to have better strategies to preserve capital(trade less or not trade). it is to be seen if i ll take further losses and update here as we go. it could take months to recoup lost capital and the initial fee..

Bad experience. Poor customer service. Run.

I have been informed that part of my problem may have been with my broker TastyFx. I have decided to give them another chance on their reccomended broker OX Securities since they did a 10% return for November. Their support also seems to be improving. I did not change their settings.In response to EP response. My problem with EP is not that there was a drawdown my problem was I got a margin call and immediately emailed them for instructions and did not get a timely response. They brag about their results since starting but if you look at their MYFXBook page you will see the best results were at the beginning and the results have been deteriorating since then except for November. I am giving them a second chance.

Not to throw anyone under the bus but the customer service could be better. Apparently now I have a dedicated account manager so it seems like they have taken steps to improve this.

Outside of that, I have to give them credit on their consistency. Have not had a single losing day since I have started and compared to a few other companies out there, my drawdown has been pratically non existent outside of a few days last month.

I was onboarded by Riley, very nice guy and seemed to know what he was talking about. Whole process took about 15 minutes and then he stayed on with me to answer the questions I had so thanks for that!

I will be posting updates here on a monthly basis and so far I have waited 3 months to give an honest review and I am quite pleased. I plan on depositing more once I hit the 6 month milestone. 31% in 3 months aint bad!

From the sales pitch to the onboarding process, Akram made things straightforward and smooth. I was considering several other competitors, but ultimately, the guarantees made me choose Eminence Pro over others in the industry. Is the software expensive? Absolutely! The ongoing fees can get pricey, too! However, in August and September of 2024, I saw returns of 9% in two months, not 12 months.