Support was exceptional on handling the…
Support was exceptional on handling the problem that occurred and I'm very thankful for that.
31 octobre 2026
Avis spontané
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À propos de l'entreprise
Écrit par l'entreprise
EModernTech is your online destination for innovative everyday gadgets and smart solutions. We bring you modern, practical products designed to simplify routines, enhance convenience, and add value to daily life.
Coordonnées de contact
18627 Brookhurst St #1300, 92708, Fountain Valley, Etats-Unis
- 18888318779
- cs@emoderntech.com
- emoderntech.com
4,0
Bien
17 avis
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de 48 heures
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
They are right there for you when you…
They are right there for you when you have a question you need answered. And are willing to work with you to get things resolved.
30 octobre 2026
Avis spontané
Aside from offering top of the line…
Aside from offering top of the line products at affordable prices, these folks truly care about the satisfaction of their customers.
I had a request /concern, that was quickly addressed and pleasantly resolved through Customer Service.
29 octobre 2026
Avis spontané
Réponse de Emoderntech
We’re delighted to hear that our Customer Service team was able to address your concern quickly and bring it to a positive resolution. We believe that great customer care goes hand in hand with offering quality products, and making sure every customer feels heard and valued is always important to us. Your kind words mean a lot to our team, and we truly appreciate you taking the time to share your experience!
They were prompt and helpful with my…
They were prompt and helpful with my issues. A great treat.
26 octobre 2026
Avis spontané
Réponse de Emoderntech
Thank you for your kind feedback! We’re delighted to hear that our team was prompt and helpful in addressing your concerns. Providing timely, attentive, and reliable support is something we truly value. Your satisfaction means a great deal to us, and we appreciate you taking the time to share your positive experience. If there’s ever anything else we can assist you with, please don’t hesitate to reach out. We’re always happy to help, Paul!
Réponse de Emoderntech
Thank you for your kind feedback! We’re delighted to hear that you had an excellent experience with our customer service. Providing attentive, responsive, and reliable support is very important to us, and we truly appreciate you taking the time to share your experience. Your satisfaction remains our priority, and we look forward to continuing to serve you!
After several exchanges of email with…
After several exchanges of email with your agent t the problem was solved
10 octobre 2026
Avis spontané
Réponse de Emoderntech
Thank you for sharing your experience, Bruce. We’re glad our agent was able to work with you through the email exchanges and get the issue resolved. We appreciate your patience throughout the process and are pleased that we could reach a solution. Your satisfaction matters to us, and we’re always here to help if you need anything further.
Réponse de Emoderntech
We’re so happy to hear that you’re satisfied with your experience! It means a lot to us to know that we’ve been able to meet your expectations. We truly appreciate you taking the time to share your experience, and we’ll keep doing our best to make sure you continue to feel well taken care of. Thank you for choosing us!
The support system is excellent
The support system is excellent. I had an issue and the matter was resolved immediately.
12 octobre 2026
Avis spontané
Réponse de Emoderntech
Thank you for sharing your experience, Lori! We’re glad our team was able to address your concern promptly and resolve the matter right away. Providing responsive, reliable customer care is important to us, and it’s great to know we could make the process smooth and hassle-free for you. We appreciate your kind words and the opportunity to help!
Hl sadly there are adds on the net…
Hl sadly there are adds on the net shows you wonderful things repeatedly after a will you decide let's buy this after a couple of weeks it's arrived to your surprise once opened you realize you received a worthless piece of plastic completely different from what you bought that you would not give $2 for this and paid over $60 you tried to contact them all there info fake emails messages undeliverable phone number no answer
29 septembre 2026
Avis spontané
Réponse de Emoderntech
We’re sorry to hear that you were disappointed with the product and initially had difficulty reaching our team. We understand how frustrating it can be when an item does not meet your expectations, and we take concerns like this seriously.
We’re glad we were able to speak with you directly and address your concerns over the phone, as confirmed during our conversation on September 28. We appreciate the opportunity to work through the issue with you and reach a resolution.
Our goal is always to ensure that customer concerns are properly addressed, and we remain committed to providing responsive support when an issue is brought to our attention.
Quick..easy & resolved!
1 septembre 2026
Avis spontané
Réponse de Emoderntech
We’re glad to hear that your experience was quick, easy, and that your concern was resolved, Kimo! Our goal is to make the support process as smooth and straightforward as possible, and we’re pleased we could help bring your issue to a resolution.
If you ever need anything else, please know that we’re always here to help and will be happy to assist you in any way we can.
This is a very misleading offer of a high tech lighter that is just your average butane item.
This is a very misleading offer of a product that is advertised as a lighter that did not need any refillable fuel as it worked off a Tesla coil technology. Hot enough to cut through a tin can. It turns out to be a fancy butane fill lighter that you could find and purchase for less than half of there sale price. No new tech, still needs refilling, adjustable flame that goes from 1/8" to 3/4" with a heat factor like any other adjustable butane lighter. I will say the company first offered 50% off price, but Ironically, PayPal instantly refunded my money as soon as I opened the dispute. They must have had so many disputes about this that it doesn't even wait for seller response.
13 juillet 2026
Avis spontané
Réponse de Emoderntech
We’re sorry to hear about your experience and understand your disappointment regarding the product and how it was advertised. We recognize how important it is for product descriptions and advertising to accurately reflect what customers receive, and we take concerns about misleading expectations seriously.
We understand that our initial offer of a 50% refund did not fully address your concerns. We also acknowledge that your refund was ultimately processed through PayPal, and we’re pleased that the matter was resolved financially.
Your feedback regarding the product description, advertised technology, performance expectations, and pricing is important to us and has been taken seriously. We are committed to reviewing concerns like yours and working to ensure that customers receive clear and accurate information when making a purchase.
We regret the frustration and inconvenience this experience caused and appreciate the opportunity to learn from your feedback.
Attentive yet still lacking...
I made a purchase in early June and although the company has been very responsive and attentive to my emails, I have still NOT received the item that I purchased along with the order protection+warranty
15 juillet 2026
Avis spontané
Réponse de Emoderntech
We sincerely apologize that you have not yet received your order and the order protection and warranty you purchased. We understand how frustrating this must be, especially after waiting since early June.
We appreciate your acknowledgment of our responsiveness and want to assure you that we take your concerns seriously. We have requested your order and contact information so we can locate the purchase, review its current status, and determine the appropriate resolution as quickly as possible.
Our goal is to make sure this matter is properly addressed and that you receive either the order you purchased or an appropriate resolution. We appreciate your patience while we work to resolve this for you.
I was not happy with the product and a…
I was not happy with the product and a refund was given promptly. Customer service was very responsive and communicated well.
4 août 2026
Avis spontané
Réponse de Emoderntech
Thank you for sharing your experience, Don. While we're sorry to hear that the product did not meet your expectations, we're pleased that our customer service team was able to assist you promptly and process your refund without delay.
We believe that every customer concern deserves to be handled with care, clear communication, and a fair resolution. Your feedback is greatly appreciated, as it helps us continue improving both our products and the support we provide.
Thank you for giving us the opportunity to address your concerns, and we wish you all the best moving forward.
Torch Lighter did not work.
Torch Lighter was a a piece of junk. I was going to send it back and they offered me 50% back to my credit card and I thought that was better than the hassle. I did expect it to work when I put the butane in… But it failed. I would not buy it again..
15 juillet 2026
Avis spontané
Réponse de Emoderntech
We are sorry to hear that the torch lighter did not perform as expected, Glenn. We understand how disappointing it can be when a product does not function properly, especially after you made the effort to set it up and use it.
We appreciate that you worked with our support team and accepted the partial refund that was offered as a resolution. However, we are concerned to learn that the unit was not working after being filled with butane.
If the torch is defective or not operating correctly, we would be happy to review the issue and arrange a replacement unit if you would like one. We encourage you to contact our support team at 1-888-698-8842 so we can further troubleshoot the problem and discuss the available options.
Customer satisfaction is important to us, and we remain committed to helping resolve product-related concerns whenever possible. We appreciate your feedback, as it helps us improve both our products and the support experience we provide.
They don’t send what they advertise so…
They don’t send what they advertise so do NOT trust this company !!
20 juillet 2026
Avis spontané
Réponse de Emoderntech
We are sorry to learn that you felt disappointed with your purchase, Dennis. We understand how important it is for customers to receive products that meet their expectations, and we take concerns regarding product representation seriously.
After reviewing your case, we can confirm that we have already been in contact with you via email and that your concern was addressed and resolved through our correspondence. Our team worked directly with you to review the matter and provide an appropriate resolution.
We value customer feedback and continuously strive to improve both our products and the overall customer experience. While we regret that your initial experience did not meet your expectations, we appreciate the opportunity to work with you and reach a resolution.
If there are any additional questions or concerns, our support team remains available to assist. Customer satisfaction remains a priority, and we are committed to providing responsive support whenever issues arise.
I received my package SUPER fast and…
I received my package SUPER fast and the customer service is absolutely amazing! They helped with answering my questions and we so fast and friendly…. This makes a WORLD of difference!!!! Thank you!
16 juillet 2026
Avis spontané
Réponse de Emoderntech
Thank you so much for taking the time to share your wonderful feedback, Jeanine! We are delighted to hear that your package arrived quickly and that our Customer Care team was able to assist you promptly and courteously.
We truly appreciate your kind words. Providing fast, friendly, and helpful support is extremely important to us, and we are so pleased to know that your experience reflected that commitment.
Thank you again for your support and for giving us the opportunity to serve you. We hope you enjoy your purchase!
Addressing an issue in an instant,is…
Addressing an issue in an instant,is what impresses me most and then corrects the problem so that it doesn’t exist.
There’s no better service than that. Thank you for your attention to detail it makes a difference. Have a great day!
20 juin 2026
Avis spontané
Réponse de Emoderntech
We sincerely appreciate your thoughtful feedback. It is incredibly rewarding to hear that our team's prompt response and dedication to resolving concerns have made a positive impression. Delivering timely assistance and ensuring issues are fully addressed is a standard we continually strive to uphold.
Your recognition of our attention to detail means a great deal to us, and we're delighted that our efforts have contributed to a positive experience. Providing reliable service and effective solutions remains our top priority, and we're grateful for the opportunity to serve you.
We wish you a wonderful day as well and look forward to assisting you whenever needed.
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