Encore Pet Food Avis 

46
TrustScore 3.5 sur 5

3,3

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Noté 1 sur 5 étoiles

This food was the only option my two ragdolls would eat, except for the chicken selection, which they never liked. They enjoyed some of the fish selection. However, with the new Encore delivery, I not... Voir plus

L'entreprise a répondu

Noté 3 sur 5 étoiles

I have a 19yr old cat very fussy eater hates meat.... I buy this thinking OK give a try as it says its got broth as my meow only likes the juices an leaves the meats found not much broth if any in o... Voir plus

Noté 5 sur 5 étoiles

My very fussy dog absolutely loves the meat selection in gravy pouches and we can’t praise it enough! We have tried so many different dog foods but this is the only one she will eat and cleans the bow... Voir plus

Noté 3 sur 5 étoiles

Our cat loves the taste of the portion tin cans (tuna variant), but be careful! Many fishbones found inside (5 or more), which could potentially be dangerous. Bought at Albert Heijn in the Netherlands... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Animalerie

Écrit par l'entreprise

At Encore we believe that mealtimes should be a highlight of the day for all the family – pets included! That’s why we have created a range of exciting recipes that will have your four-legged friends racing you to the bowl! Every pouch, tin and pot is filled with 100% natural ingredients and more real meat. Your pet will love what’s inside Encore.


Coordonnées de contact

3,3

Moyen

TrustScore 3.5 sur 5

46 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 50 % de ses avis négatifs

Répond généralement dans un délai de plus d'un mois

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3,3

Tous les avis

(46)

14 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

All items delivered in good time

All items delivered in good time, thank you.

8 juin 2026
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Réponse de Encore Pet Food

Thanks for your review! We're glad everything arrived in good time and that you had a positive experience with us. We really appreciate your support 🐾

Noté 1 sur 5 étoiles

Quality of food radically declined

This food was the only option my two ragdolls would eat, except for the chicken selection, which they never liked. They enjoyed some of the fish selection. However, with the new Encore delivery, I noticed the packaging and formula have changed. What used to be "prawns and tuna" is now just "tuna," and the food looks and smells different. Unfortunately, my cats are now leaving their bowls full and no longer like it. I am disappointed with the brand and will not purchase again.

11 juin 2026
Avis spontané
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Réponse de Encore Pet Food

Thank you for your feedback. We're sorry to hear your cats are no longer enjoying the recipes they previously loved. We understand how disappointing this must be and appreciate you taking the time to share your experience. Our team has sent you an email to request further information to look into this 🐾

Noté 5 sur 5 étoiles

All 4 my ragdoll cats love the encore…

All 4 my ragdoll cats love the encore tuna and crab meat has ragdoll cats very picky put fish on top chicken so eat it all also buy mix box 48 mix fish which they love and very good quality is bit expensive to buy but worth it when they look very healthy and fur do buy another make has well do ragdolls being very picky eaters

25 avril 2026
Avis spontané
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Réponse de Encore Pet Food

Thank you so much for taking the time to share your experience! It’s wonderful to hear that all four of your Ragdolls love our Tuna & Crab flavour! It means a lot that you feel the quality makes it worthwhile choosing Encore for your feline friends 🐾

Noté 5 sur 5 étoiles

Wow ! Amazing !

Wow. Fussy frenchie would eat no dog food at all tried every brand possible - came across encore and thought I’ll give it a go- I’m glad I did ! She licks the bowl clean ! This has saved me so much stress over thinkign what she can eat ! Amazing and looks like human food

18 avril 2026
Avis spontané
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Réponse de Encore Pet Food

Thank you for your review! We're delighted to hear that your Frenchie is enjoying Encore after being such a picky eater. It's great to know we've helped make mealtimes easier and less stressful for you. Thanks for giving us a try!

Noté 2 sur 5 étoiles

Too much water, drop in quality

Recently the food, which was once good quality, has an excessive amount of water and little food. This has happened with a few cans recently. I have photo of it, but can't add photos here. Chicken and fish tins.

21 mars 2026
Avis spontané
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Réponse de Encore Pet Food

Thank you for bringing this to our attention. We're sorry to hear that some of the chicken and fish tins haven't met your expectations. We take our quality seriously and would like the opportunity to investigate. Please get in touch with our customer care team and we'll be happy to look into this.

Noté 3 sur 5 étoiles

Watch out for lots of fishbones

Our cat loves the taste of the portion tin cans (tuna variant), but be careful! Many fishbones found inside (5 or more), which could potentially be dangerous. Bought at Albert Heijn in the Netherlands.

23 février 2026
Avis spontané
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Réponse de Encore Pet Food

Thank you for bringing this to our attention. We're glad your cat enjoys the tuna recipe, but we're sorry to hear that you found several fish bones in the product. We understand your concerns and would like to investigate this further. Please reach out to our customer care team with the product information and we'll be happy to assist.

Noté 5 sur 5 étoiles

Was sent a tuna loin to review

Was sent a tuna loin to review , I broke it into 3 for my 3 cats they absolutely adored it , it was beautiful quality quite fancied eating it myself it looked that good , they eat with with great admiration and really enjoyed it ! Thank you so much

21 février 2026
Avis spontané
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Réponse de Encore Pet Food

Thank you so much for your review! 😻🐟 We're delighted that all three of your cats loved the tuna loin. Sounds like it was a paws-itively successful taste test!

Noté 5 sur 5 étoiles

Our precious fluff ball has been on…

Our precious fluff ball has been on this for 2 years - pouches of tuna and never had any issues.

2 février 2026
Avis spontané
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Réponse de Encore Pet Food

It's wonderful to hear that your cat has been happily enjoying our tuna pouches for two years. We really appreciate your continued support! 🐟

Noté 5 sur 5 étoiles

Excellent wet food

My cat loves the fish selection, has it everyday and has never had any issues with it. prefers it to untamed. We’ve used it for a year or so now.

16 décembre 2025
Avis spontané
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Réponse de Encore Pet Food

Thank you for the lovely review! 🐱 We're really happy to hear your cat enjoys our fish selection.

Noté 1 sur 5 étoiles

My cat got very sick and had to have a…

My cat got very sick (& the other end) and had to have a trip to the vet after eating the fish pouches. Stopped the food and it stopped. Avoid at all costs.

20 novembre 2025
Avis spontané
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Réponse de Encore Pet Food

We’re very sorry to hear about your cat’s illness and hope they are feeling better now. This is not the experience we want for any pet. Please contact our customer care team if you haven't done so already so we can look into this properly and support you further.

Noté 1 sur 5 étoiles

Gave my 15month old dog severe diarrhea…

Gave my 15month old dog severe diarrhea and sickness. Blood in her diarrhea and needed an apt with vet. I thought it was something she picked up from walks but realised if was this food

4 octobre 2025
Avis spontané
Noté 5 sur 5 étoiles

For Miso - Encore rules.

My cat 😺 will not eat anything else - I've tried almost everything - Marro; Untamed; etc., - Miso use not having it! For her Encore rules - she likes gravy in the morning & jelly any other time. She loves the Tuna / fish options.

16 août 2025
Avis spontané
Noté 2 sur 5 étoiles

This is an odd one for me because I…

This is an odd one for me because I have 7 dogs. The three five and under dogs love it and have been fine. My older four also love it, but it made them super sick. Bloody diarrhoea. Took them off the food and they got better within 24 hours. I really think an investigation should be conducted because this seems to be a common review!

10 août 2025
Avis spontané
Noté 1 sur 5 étoiles

Made my cat poorly! ☹️

I don’t often write reviews but felt I needed to on this occasion. My cat loved eating encore food BUT it made him really poorly. Being sick and coughing. He even brought up blood. I stopped giving him the food and he got better. Reintroduced it and it makes him poorly again. Will never buy it again and feel bad for giving it to him again now especially from reading other reviews that other people pets have been poorly on it. 😔 There’s something not quite right with your food encore to be making pets poorly!

6 août 2025
Avis spontané
Noté 1 sur 5 étoiles

This company charge throught he nose…

They charge throught the nose for their tiny tins and don't even fill them up..so over being taken for granted by this company...fortunately I have discovered untamed a company who cant cram enough food into a tiny tin! If you feel the same about rip off encore I'd advise trying this company

16 juillet 2025
Avis spontané
Noté 1 sur 5 étoiles

Unfortunately my Sphinx cat is very…

Unfortunately my Sphinx cat is very sick after eating the fish tins. Not sure if it’s the rice in it that makes her sick, but it’s not a coincidence that each time she eats this, she is sick.
Cooked her a cod loin and tuna after each time she has been sick and she doesn’t vomit. Not an isolated incident, so will switch her to other foods now

29 juin 2025
Avis spontané
Noté 1 sur 5 étoiles

Encore cat food

Had my cat on encore in jelly cat food I purchased from sainsbury's in emerson's green bristol suddenly she started to have sickness and diorreah so badly I had to take to vets £118 later I stopped the encore and ...no sickness no diorreah!! My daughter googled this food on trust pilot and read the reviews and realised this had happened to other owners and their pets.

14 mai 2025
Avis spontané
Noté 5 sur 5 étoiles

When I got my cat 6 years ago he came…

When I got my cat 6 years ago he came with pouches and I bought some very enjoyable. I've recently bought the tinned natural selection boxes and they love it. But its expensive so needs to be eaten as a treat or spaced out between their regular food. As long price & quality stays same I will continue to buy. The food in tins looks good enough to eat. My cats can be picky so I'm glad they enjoy this

21 février 2025
Avis spontané
Noté 1 sur 5 étoiles

I'm in absolute tears

I'm in absolute tears. I am a small rescue. 4 of my cats were brought up on Encore as thats all they would eat. My rescues had it as a treat. Because of the cost of the cat food, i had to stop buying Encore. Until Monday afternoon. From donations i included 3 boxes of Encore from Morrisons....Monday evening and Tuesday day cats had encore and fresh chicken. A spoonful each three times a day.

Tuesday morning two of my cats were heavily vomiting. By Tuesday evening 5 other cats were heavily vomiting. That's all 7 and all they had was your food.

The three boxes were bought from Morrisons..

I'm not happy at all.

4 février 2025
Avis spontané

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