Entrancem Avis 

23
TrustScore 3 sur 5

3,0

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 4 sur 5 étoiles

Although we have not yet used the product it appears to be alright and we will tell you more when we have more to tell you. Delivery was reasonably quick.

Noté 3 sur 5 étoiles

Seller should show the purchase at its real size its displayed on a bench and is much bigger than one sent. I brought it for my friend fortunately she still liked it. This should be looked into by s... Voir plus

Noté 2 sur 5 étoiles

I was disappointed at the quality of the copper bell garden ornament which was flimsy & poorly made & came with no instructions asto how to assemble. I ended up having to use superglue as the fittings... Voir plus

L'entreprise a répondu

Noté 3 sur 5 étoiles

Unfortunately this was not as nice as the picture the colour of the robins is not good, perhaps I was unlucky with this one .


Coordonnées de contact

3,0

Moyen

TrustScore 3 sur 5

23 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 50 % de ses avis négatifs

Répond généralement dans un délai de 48 heures

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3,0

Tous les avis

(23)

23 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 1 sur 5 étoiles

The product is nothing like the photo…

The product is nothing like the photo on the site and the material used to make it is very poor quality and broke when I tried to attach the flower.
I have emailed them and they responded back within 24 hours offering to send a replacement. Due to the quality of the product I have declined and asked for a full refund. I am waiting for their response.

20 juillet 2026
Avis spontané
Noté 1 sur 5 étoiles

Brought the robins

Brought the robins, very disappointed only about foot high very dull colouring and not 3d like the advert shows, they are advertising something that is totally different from what you get , don't buy from here, they are a scam

15 juillet 2026
Avis spontané
Noté 3 sur 5 étoiles

Small item

Slow delivery.picture showed the item was bigger than it was .I didn't check the size but ended up the size of a coffee mug so please check

1 juillet 2026
Avis spontané
Noté 1 sur 5 étoiles

I ordered a Highland Cow with lantern

I ordered a Highland Cow with lantern. In the video presentation it look like the Highland Cow was the same height from ground to his knees. When it arrived it was less than 6 inches. So I'm sure that is FALSE advertising. Was going to order lots of other Highland Cow ornaments from them but not now I won't be doing any more purchases from these fraudsters. I also kept wondering why all updates were arriving in my JUNK mail box. They have well & truly burnt their bridges with me

26 juin 2026
Avis spontané
Logo de Entrancem

Réponse de Entrancem

Dear Customer,
Thank you for taking the time to share your shopping experience with us. We sincerely apologize for the issues you encountered with your order and fully understand your disappointment and frustration.
To ensure that we can process your case quickly and accurately, please contact us via:
Email: support@entrancem.com
Please provide the following information:
Phone number
Recipient's name
The email address used when placing the order
We are committed to doing everything we can to resolve the issue and will continue working on it until you are satisfied with the outcome.
Once again, we sincerely apologize for the inconvenience caused and appreciate your patience and understanding.

Noté 2 sur 5 étoiles

Poor Quality

I was disappointed at the quality of the copper bell garden ornament which was flimsy & poorly made & came with no instructions asto how to assemble. I ended up having to use superglue as the fittings were not strong enough & would not adequately support the metal posts.

18 juin 2026
Avis spontané
Logo de Entrancem

Réponse de Entrancem

Dear Customer,
Thank you for taking the time to share your shopping experience with us. We sincerely apologize for the issues you encountered with your order and fully understand your disappointment and frustration.
To ensure that we can process your case quickly and accurately, please contact us via:
Email: support@entrancem.com
Please provide the following information:
Phone number
Recipient's name
The email address used when placing the order
We are committed to doing everything we can to resolve the issue and will continue working on it until you are satisfied with the outcome.
Once again, we sincerely apologize for the inconvenience caused and appreciate your patience and understanding.

Noté 1 sur 5 étoiles

Don’t trust this company

Don’t trust this company! First of all they took more money out of my bank account without my authority! They keep saying refund is being processed wait 2 to 3 business days, but still not had a refund after 10 days despite emailing them about it.
The copper Lillie’s are small and flimsy, one bell is not straight and one bolt has snapped in half. They offered compensation of £5 and the same story - it’s being processed!

2 juin 2026
Avis spontané
Logo de Entrancem

Réponse de Entrancem

Dear Customer,
Thank you for taking the time to share your shopping experience with us. We sincerely apologize for the issues you encountered with your order and fully understand your disappointment and frustration.
To ensure that we can process your case quickly and accurately, please contact us via:
Email: support@entrancem.com
Please provide the following information:
Phone number
Recipient's name
The email address used when placing the order
We are committed to doing everything we can to resolve the issue and will continue working on it until you are satisfied with the outcome.
Once again, we sincerely apologize for the inconvenience caused and appreciate your patience and understanding.

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