Epic Pen Avis 

138
TrustScore 3.5 sur 5

3,5

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Noté 1 sur 5 étoiles

Update: November 2025. For the past two months (since I installed Windows 11), Epic Pen (the paid version) has stopped working reliably. If it’s been running for a while, the pen stops responding an... Voir plus

L'entreprise a répondu

Noté 3 sur 5 étoiles

After installation, Epic Pen stays on the back-ground. This seems for windows not to appear the Task-Bar when I move mouse at the bottom of the screen. If I press windows-button, Task-Bar appears. But... Voir plus

Noté 4 sur 5 étoiles

This is an amazing app that I use in conjunction with a Wacom tablet for teaching maths to students online. My second desktop is a plain light blue and I can write whatever strange diagrams and maths... Voir plus

Noté 5 sur 5 étoiles

Zeer handige tool bij het aanduiden en tonen wat je bedoelt of wenst tijdens een Teamsmeeting 👍 Zeker als je bouwkundige tekeningen of details wil verduidelijken of op afstand bijsturen. Vroeger mo... Voir plus

À propos de l'entreprise

  1. Entreprise de logiciels
  2. Fournisseur de logiciels

Écrit par l'entreprise

Epic Pen lets you draw over any application on Windows and Mac OS


Coordonnées de contact

3,5

Moyen

TrustScore 3.5 sur 5

138 avis

5 étoiles
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A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai de 24 heures

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3,5

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(138)

10 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

Experience

I have good experience with epic pen pro
I m using daily everything good...
waiting for any crazy update of epic pen 💫✨

25 mai 2024
Noté 3 sur 5 étoiles

Difficult to switch between highligher and ordinary pen.

It's pretty good, but very difficult to switch between an ordinary black pen and a highligher. You have to 1) make 2 clicks to select highlighter, another click to adjust width, and another to adjust color. When you want to switch back to a plain pen you must do the reverse. Very tough to do all this clicking while lecturing.

24 avril 2024
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Réponse de Epic Pen

Hello,

Thanks for taking the time to share this review. Just a note that if you need to switch tools quickly without interacting with the toolbar (ideal when lecturing) then you can setup hotkeys to achieve this. For more info on hotkeys, please check out our FAQ or contact us at support@epicpen.com and we would be happy to help.

Noté 2 sur 5 étoiles

Legacy software

Positional handling, toolbar behaviour and application stability are all poor experiences with Windows 11

25 avril 2024
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Réponse de Epic Pen

Hello,

Thanks for sharing your feedback. While we're disappointed to hear about your experience, we would like to invite you to speak with over at support@epicpen.com so we can offer some assistance.

Thank you,

Noté 1 sur 5 étoiles

New update steals features you previously had.

The app said that a new update was available, but the update locks features I previously had behind a paywall so they can switch to a subscription model. Since I had paid for this product, I feel like they stole money from me by doing this.

I can no longer access features I previously relied on. Terrible move by the company. What's next?

EDIT: The response from the company is pretending that the update caused the loss of features, when in fact it was a change in business model that took features away from people who purchased the product with a one-time purchase and now locks them behind a monthly subscription paywall. The program said a new update was available, and when I installed the update it locked these features behind a paywall. This is by design and is unacceptable. I paid for the features, I want them.

8 avril 2024
Avis spontané
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Réponse de Epic Pen

Hello,
Apologies for the experience that you've encountered with this. It is rare that an update causes a user to lose access to their Pro features. However, should this happen, there is a solution available through https://accounts.epicpen.com where you can log in and reset your code through the click of a button to allow the code to become usable again.
A reminder that you can always get in touch with us over at support@epicpen.com if any issues occur and we would be able to fix this for you.
Please feel free to get in touch so we can assist with this, we appreciate you taking the time to leave a review but we don't take money from unhappy users and we certainly don't take features away from paying customers.
EDIT: Your lifetime license is guaranteed for life. Our subscription model has no impact on your lifetime license. This is the case for all lifetime license holders. As mentioned, your code simply needs a reset and then it can be used again.

Noté 5 sur 5 étoiles

相場の環境認識に用いています

相場の環境認識に用いています。
とても使いやすく、また非常に良く作りこまれたソフトです。スクリーンショットも簡単に撮れますので、本当に便利です。
一度使うと、もう手放すことは出来ません。

25 mars 2024
Noté 5 sur 5 étoiles

zéér handige tool

Zeer handige tool bij het aanduiden en tonen wat je bedoelt of wenst tijdens een Teamsmeeting 👍
Zeker als je bouwkundige tekeningen of details wil verduidelijken of op afstand bijsturen.
Vroeger moest je spreken van links, rechts, onder of boven en deze epic pen geeft je onmiddellijk de mogelijkheid het accuraat en juist te duiden

23 février 2024
Noté 5 sur 5 étoiles

Best Annotation tool

Epic Pen has been a very useful annotation tool, especially for my training presentations. It is easy to use and User Friendly once you get familiar with the keyboard shortcuts. I use it yet I don't have a drawing tablet and it is effective. Highly recommend

25 janvier 2024
Noté 5 sur 5 étoiles

It's a good idea and a good product.

These guys came back and right away and recognised the issue and are working on it. they offered a good solution in the mean time.

So far so good.

It's a good idea and a good product.
However it is using way too many resources, like it's even mining something as it's using 30%+ of CPU all the time and making the machine hot.

if this product worked really smoothly it would be fantastic, but there are some significant bugs

25 janvier 2024
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Réponse de Epic Pen

Hello,

Thanks for getting in touch and for taking the time to share this review. I can confirm that this is an issue that we're aware of and currently working on a patch as a matter of priority. Apologies for the inconvenience encountered so far.

Noté 3 sur 5 étoiles

Problem with multiple desktops

I use multiple monitors and 3 separate desktops in Windows 11. Starting EP works fine for a while, but after a while, the actual drawing pen appears on a different desktop than the toolbar, and makes the tool useless. Restarting it does not fix.

25 novembre 2023
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Réponse de Epic Pen

Hello,
Thanks for taking the time to share your thoughts. We're aware of an issue with some versions of Epic Pen regarding multiple desktops. Given your comments, we're once again reviewing this to see if there is something we've missed. Apologies for your poor experience with Epic Pen, if there is anything you would like us to investigate specifically, you can reach us at support@epicpen.com?

Noté 1 sur 5 étoiles

Many functions requred for teaching are…

Many functions requred for teaching are absent.

25 novembre 2023
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Réponse de Epic Pen

Hello,
Thanks for taking the time to review Epic Pen. We're surprised to see this review as teachers and educators are our main contributors to the ongoing development of our product. Almost all of the features that you can see in Epic Pen today have been specifically requested by that community so we are surprised that you believe some are absent. We'd love to hear your thoughts and what functions you would like to see in Epic Pen so please feel free to reach us over at support@epicpen.com? We look forward to hearing from you.

Noté 2 sur 5 étoiles

Great for simple annotations

Great for simple annotations. But the subscription is not justified. There's very little product development, zero roadmap for new features, and non-existent support.

24 novembre 2023
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Réponse de Epic Pen

Hello Jon,
Appreciate you taking the time to share this feedback. I've cross checked your email within our system and can see that we responded to you on Tuesday 21st February after your initial query on Thursday 16th February. We normally aim to resolve queries within 24 hours on a business day so we acknowledge that our response was slower than we'd like on that occasion. We've noted your comments regarding the roadmap and will consider them. If you'd like to raise anything else with us, please feel free to reach us over at support@epicpen.com? Always happy to receive feedback from our community.

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