EPR Avis 

Very pleased with your device the young man was very polite and good at his job would recommend him to anybody thank you

The electrician that came to test the lighting circuits arrived promptly, was courteous and pleasant. He did the job quickly and efficiently, explaining each step of the process what he was doing and why. When he had done he made safe the light fitting and left the area clean and tidy.

Very quick response.
Very efficient and pleasant electrian turned up on time, explained all he was going to do and went over what he had done before he left.
At a difficult time because of a flood in the house, the exact response we needed.

Came on time, clear feedback and advice. Pleasant , polite and friendly. All very good.

Great service after the poor service I had from the home insurance company.They kept in touch every step of the way and dealt with the problem politely,effectively and professionally.They have a tracker system so I knew when I needed to be close to home and a phone call 30mins before the arrived.

Ok so the engineer arrived some 2hours + early from my agreement with the booking team. They told me from 12noon to 5 pm time slot. Which suited my family's work commitments. I then on the morning of the visit at 10:03 I get a text to say my engineer would be with me between 9am and 2pm (yes 1hour before the text was recieved) and can track his progress. At 10:15 my daughter phoned me to say the engineer has gone and the ev charger is working. Now my daughter works nights and was awoken by the engineer who was sent outside the agreed time slot, so yes I am not impressed hence 3⭐️ ratings.
At least he fixed my charger.

Notified or time.
Has an app so you can see whereabouts your engineer is. Oldie was friendly and explained everything.

Excellent he told me what I needed to know and some advice very polite

The Electrician Gareth arrived promptly. He was very efficient and easy to talk to. We felt very reassured and confident that our electrics are now safe after the work he carried out. Would highly recommend Kind Regards Jillian

Steve came round at 7:30am on the dot to check what was thought to be an
electrical damage in my cooker extractor fan and hood light due to a water leak that went through the kitchen ceiling. Steve thought this too as soon as he saw the ceiling was taken out, it was only when he was looking for the plug & socket which I was unaware of, he found above the cupboard on top of the cooker hood. He plugged it in and hey presto, my fan and hood light was fully working. He checked my fuse box too and that was it job done.
Lovely chap, friendly and gave sound advice...very professional, we don't always come across Electricians who are legit, as Steve is contracted out by EPR the reassurance of him being a registered Electrician was a peace of mind.

Very happy with the engineer and his company ,( wish I could say the same thing about my insurance company )

The electrician was appointed to fit a temporary electrical circuit board in my late fathers house after major flooding in January. He was on time very professional, friendly and knew exactly what to do and was also quick for which I was grateful for.

Great response and quick completing the job. The electrician himself was very polite and kind.

Made the appointment the week before. Time slot given and then live tracker available. Electrician professional and quick to undertake what needed doing.

Flooded before Christmas, took until 13th Jan to come and see damage caused, tested for asbestos but no communication since😡. House now been damp/wet for nearly six weeks and black mould appearing on walls and ceilings.

Turned up right at beginning of appointment slot. Quick and efficient. Advised me what he had done. Very pleasant guy

Booking an appointment was difficult particularly when calls were not returned. However, once I was contacted to an engineer the service was excellent. The application was confirmed that morning. He also telephoned an hour before to give me time to get to the property. Both himself and his colleague were efficient, polite and explained everything rhat they were doing.

Excellent service. Prompt (I even got a phone call to tell me they were leaving their last job & were on their way) friendly & efficient. Highly recommended.