Delivery person is very much rude and…
Delivery person is very much rude and irrespective. He is not willing to do his duty.
6 avril 2026
Avis spontané
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À propos de l'entreprise
Informations provenant de diverses sources externes
Reduce your manual efforts by our automated shipping software designed for eCommerce businesses with the multi-carrier option to save your time and money.
Coordonnées de contact
Inde
- eshipz.com
2,1
Bas
20 avis
N'a pas répondu aux avis négatifs
Comment cette entreprise utilise Trustpilot
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Our experienceSeamless Integration and Exceptional Efficiency with eShipz with eShipz has been…
Our experience with eShipz has been outstanding! The integration process was incredibly smooth, making it easy to connect multiple carriers without any hassle. The platform’s intuitive design has significantly streamlined our shipping operations, boosting overall efficiency. Their support team has been consistently helpful, guiding us through every step and ensuring everything runs perfectly. eShipz has truly transformed our logistics operations, and we couldn’t be happier with the results. Highly recommended for businesses looking for a reliable, efficient, and user-friendly shipping solution!
1 août 2024
Great idea, poor execution, pathetic team
Great idea, poor execution, and a disorganized team. You ask for customization, they provide it, but fixing one issue opens up 99 others. The chaotic operations are evident.
Here's how it seems to work:
1. The CEO or the person responsible reviews with Sales.
2. Sales shows the customer pipeline.
3. Sales then contacts the oldest customer waiting for fixes.
4. The customer, still waiting, asks the sales rep for an update call.
5. The sales rep contacts the tech team for the call.
6. The sales rep forgets to inform the customer about the call timing.
7. The sales rep realizes this five minutes before the call.
8. Tech joins the call and discusses the same issue the customer has raised multiple times.
9. Eshipz responds after 3-4 days, solves one problem, but another issue arises.
10. They forget to follow up, and the cycle repeats.
Do not start the subscription until you have used the tech solution for at least 30 days. You will encounter repeated issues beyond rational expectation. Additionally, you, as a customer, are expected to understand every tiny detail of logistics, carriers, and their software. If anything goes wrong, instead of solving the problem and being rational, they will blame you, saying it wasn't part of the scope.
7 janvier 2024
Avis spontané
Réponse de Eshipz
Hi Samir,
Can you please share your user id or any other reference number so as we can do additional investigation from our side.
Best Shipping Automation App
eshipz is the best shipping software for end-to-end logistics management it is helping us to reduce logistics costs & improve On-Time delivery of goods. I recommend them.
12 février 2023
Avis spontané
eshipz software solution is a great…
eshipz software solution is a great automation tool.
We have got good support and smooth on boarding.
Sales team Ankit has helped us with the complete journey.
Recommend eshipz to all.
11 janvier 2023
Avis spontané
eshipz is a simplified shipping…
eshipz is a simplified shipping software solution.
It was a good experience talking to the team.
Avinash from the customer support team gave good support.
Overall good support
18 janvier 2023
Avis spontané
Best Shipping Application
I save a lot of time using eshipz application which is very easy to generate reports, shipping labels, integrating all our shipping partners on a single platform from order handling, communicating to customers - email, message & WhatsApp. Overall good experience
13 février 2023
Avis spontané
Usless and delayed courier service…
Usless and delayed courier service…
Absolutely hopless courier service company. Delivery boy Mr. sharma never came to my home. from morning to evening he called even I call him so many times and several time shared my live location of home as well as my address again which is already mention in the parcel. Said I am coming in the evening 8 pm when I check the status he wrote delivery attempt failed . he never came to my home I checked my house CCTV camera he never came to my address. I don't bother about the parcel but this time this is the gift for somebody. that's why take so much pain for my parcel. worst shipping company. kindly don't trust that courier company. waste your time courier charges. if get your parcel back then the payment of parcel will be refunded by the company. before choosing the eshipz it . think about the problem which I shared with you. less then 0 star and negative also .my order number if u want to verify it ORDER ID :EZ286440266
STATUS : EXCEPTION
TRACKING ID : 59541495
26 janvier 2023
Avis spontané
Réponse de Eshipz
Hello Nids, Please note eShipz is only the software solutions provider and we do not pick up or deliver products, this is done directly by the seller through their courier partner. We play no part in this as we are only the backend systems provider. For delivery feedback and queries we request you to connect with the seller or the courier partner directly. Thank you and trust this helps.
OB268179 and tracking number 2830548261…
OB268179 and tracking number 2830548261 ecom express. Please check the status. This is in response to my previous review and your reply
28 octobre 2021
Avis spontané
Réponse de Eshipz
Hello Sharlene Ashing, Please note eShipz is only the software solutions provider and we do not pick up or deliver products, this is done directly by the seller through their courier partner. We play no part in this as we are only the backend systems provider. For delivery feedback and queries we request you to connect with the seller or the courier partner ecom express directly. Thank you and trust this helps.
By far the worst and fraudulent Indian…
By far the worst and fraudulent Indian company so far.
14 octobre 2021
Avis spontané
Réponse de Eshipz
Please share your queries in details order and tracking number wise , else will have report this review.
We are Unified Shipping API platform and service is rendered by your vendor partner with whom you have signed your courier contract.
Absolutely hopless courier service…
Absolutely hopless courier service company. It is good to insist on secure delivery. They insist on otp which never reach your phone and they don't have any alternate way of verifying even if you show them adhar card. There mgt is of no help too
21 juin 2021
Avis spontané
Réponse de Eshipz
Please share your queries in details order and tracking number wise , else will have report this review. You may write your queries on hello@eshipz.com
We are only a platfrom used by your seller and we are not as mentioned by your review a couier company, the courier company is engaged directly by your seller, so we request you to contact them in regards to the delivery of your shipment.
Really poor customer service
Really poor customer service, each executive provides a contact number of a new executive and no one actually resolves the issue
18 mai 2021
Avis spontané
The team is really accesible and…
The team is really accesible and supportive.
Hope to see more cutting edge tech on their eshipz platform
11 février 2020
Avis spontané
Very good and easy to use
10 février 2020
Avis spontané
Great customer service!!
10 février 2020
Avis spontané
Ease of Use and Good Service.
10 février 2020
Avis spontané
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