eSigns Avis 

I ordered 5 customized lawn signs for my dad’s 75th surprise birthday party. I paid extra ($70 extra) to make sure the signs arrived the day before the party. I only received 1. 2 others were delivered the day after. I still have not received the final 2.

I was told I could not be refunded the total price of the signs that are still missing, only 50% of the cost of printing.

You only get one chance to celebrate a milestone birthday with a loved one. This company did not add to our experience at all.

We ordered two vinyl signs 3x10 full color etc etc. As expected, they are awesome. Colors are vibrant and just what I hoped for.
We have been eSign customers like for decades. I still have a 4'x10' booth sign I bought 10 years ago and use every summer for a local festival. Looks as good as the day I got it. Honestly cannot say enough good stuff about the company and the staff. I don't know them, but I always feel like they have my back. Once I hit the "Submit Order" button, I stop worrying about anything associated with getting my sign printed and delivered.

If I could give zero stars, I would. If you need your order to arrive by a certain deadline DO NOT trust the claim nor pay extra for next day delivery if you have a tight deadline. I place my order on a Wednesday afternoon sometime after 12:30. I received an email indicating that the order had been processed and approved after 1pm. I was expecting the delivery to get to me by Friday considering I paid extra for their alleged "next day delivery". The order never came and I was just told today, Saturday that the order will arrive next Wednesday. I reach out to customer service and the rep says that the order was accepted after their 7am daily cutoff and they are PST. WHAT??!!??!. Then added that it was put through on June 1st because of this and by the time it goes into actual production, it will then be mailed out and arrive within the "next day delivery". Because of this lie/excuse, I can't get a refund for the next day fee because they claim they are doing it next day based on their twisted timeline. DO NOT DO BUSINESS WITH THIS COMPANY. I should have looked at other reviews because I see a few who mention the same problem.
RUN, Don't walk away from this business. There are others out there who can and will do better.

eSigns is great & very easy to work with! We've been using them for several years now for our Top 10% Seniors Banners, and they always do an amazing job! They have a very quick turnaround time with proofs & delivery of the final product. Their prices are reasonable as well!

I asked for a simple one-sided banner with two lines of text and a specific grommet placement. "No problem!" said the sales rep. Three weeks later and after talking with 6 different customer service reps (whose English is a second language) about their failure to follow my simple instructions, I gave up and demanded a refund. A total waste of my time that caused a missed deadline which cost me money and lost opportunity.

This was the first time I used eSigns. The online template to create the banner was very intuitive and smooth as silk. One banner included a photo taken in 1996. The quality of the photo printed on the banner was superb!!! The product quality is superb as well. I will definitely use them again.

Three times trying to correct my sign order and I gave up. First they sent two banners instead of a single double-sided banner. Next they send a banner with incorrect grommet placement for a banner frame they sell that has specific contact points for the banner. I spent so much time with customer service where English as a first language would have been appreciated and facilitated better response. The third replacement wasn't quite right, but I gave up after that. Local sign shop from now on!

We ordered a feather banner with a base cross, that broke on day one (not their fault but it's def for light use). We wanted to purchase just the base cross, Lee Grace (sorry if misspelled) said impossible. So I go let me buy the whole kit, she said they can only sell it with a new feather banner. That was $300 down the drain just like that. Oh, and we have been their customer for 10 years. I've been in customer service for over 20 years and I know that anything can be done if the willingness is there.

Had them make a popup banner for us for trade show. We didn't wind up using it for a few weeks. The banner was very difficult to get to open but I managed but it was crooked at the bottom, there was sticky glue on the bottom and it cut off our disclosure. Then a piece fell off. When we went back to them they said we had to let them know in 24 hours if there was a problem and refused to fix to make it right. Last time we do business with them.

Great service, super fast delivery

The banner I ordered was perfect! Exactly what I wanted, and my logo looks great!

Spider stakes are awesome great product and ordering was a breeze

i ordered 2 signs. 1 came out great 1 came out pixelated. Someone from eSign reached out to help via email. I responded back and never heard from them again. I sent 2 more emails over 4 weeks trying to get resolution. I got ignored and no help. Now I get eSign spam nonstop in my inbox to spend more money with them.

Esigns is great. We bought magnets for our truck and could not be more pleased. Everything was so easy from the design process on through. Very quick turn around too. Great company. We will be using them again and again.

eSigns.com was so easy to work with. The banner we had made was fabulous. From start to finish it was a seamless, easy process. Will definitely use them again!

Easy to navigate website, great products and arrived in time. Price was GREAT. - Real experience not fluff.

We went with eSigns specifically because we were on a tight timeline for a sign for a specific conference. They shipped our sign out late, meaning that we'd not have it for the first part of the conference, and one of our executives would have to take delivery instead of the assistant we'd hired for setup on the day it was originally supposed to arrive. When the sign DID arrive, imagine my embarrassment when the executive on-site sent me a photo of the pop-up banner— for a completely different event, in a completely different industry, in a completely different part of the country. In spite of their multiple errors, their sole resolution was refunding the cost of the order, which took them 10 days to process. Avoid.

The new management of Esigns is horrible. I have been waiting for over 2 weeks for 3 banners to be printed and they are saying that "they have had an overwhelming amount of projects" and "technical issues". I have spoken with the manager two times and both times have been told it would be taken care of, but I am still waiting. HORRIBLE! Just horrible. I have used this company for 5 years previously, but would not recommend using them with the new owners!

My money was essentially stolen. There's apparently no way to select rush shipping because allegedly most banners approved will be "shipped out same day". I did order next day air shipping, so that it would arrive by a specific date. In fact, it was estimated to arrive before the date I needed.

My order sat in "printing/production" for 2 days. It's still in "production", right now, with no sign of shipping. Since it's the weekend it will likely stay in production until Monday.

Guess what my estimated delivery says on my profile: "(yesterday's date)". That's when I needed it. I had called customer support yesterday. You can't get into direct contact with a production team -- it sounds like a third party company that may not even be in the US. Obviously a frustrating experience

Mary and the team did such a great job for me. Sense I’ve been using them, they’ve produced many banners for Menands. I love them, my client loves them, and they’re Being used outdoors for Veterans Day.
Probably one of the most professional teams in the business.