Logo de ESTA PORTAL
Visiter le site web

ESTA PORTAL Avis 4

•
TrustScore 4 sur 5

4,0

Service des visas et passeports
Écrire un avisVisiter le site web
Écrire un avis

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

À propos de l'entreprise

  1. Service des visas et passeports

Écrit par l'entreprise

ESTA Portal US was born from a straightforward observation: the government authorization process for U.S.-bound travel, while necessary, was unnecessarily complex for millions of eligible visitors. Our founding team — comprising immigration law specialists, user experience designers, and multilingual support professionals — set out to build a bridge between official requirements and traveler convenience.

Coordonnées de contact

4,0

Bien

TrustScore 4 sur 5

4 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus
Noté 5 sur 5 étoiles

Excellent pre-submission review

After I filled out all the fields, the site showed me a summary page with my answers. I found two typos in my passport number and corrected them immediately. Without this review, I would have submitted incorrect data and most likely received a denial. Support also wrote to me after a while and confirmed that everything was correct now.

13 avril 2026
Avis spontané
Logo de ESTA PORTAL

Réponse de ESTA PORTAL

Dear Raphael,

Thank you for your thoughtful feedback! We're really glad to hear that the summary review step helped you catch and correct those important details before submission. Accuracy is crucial in applications like these, so it's great that everything was updated in time.

We’re also happy our support team could assist and provide confirmation for your peace of mind. If you ever need help again, don’t hesitate to reach out—we’re here for you every step of the way!

Kind Regards,
ESTA Portal Support

Noté 5 sur 5 étoiles

No unnecessary actions

I liked that I didn't have to scan or attach anything. All data is entered directly into the form, and the explanations help avoid confusion with American filling standards. I made a mistake in my phone number, and the system immediately highlighted that field in red. After correcting it, I submitted the application and received a positive decision within four hours.

11 avril 2026
Avis spontané
Logo de ESTA PORTAL

Réponse de ESTA PORTAL

Dear Jakov,

Thank you for your kind feedback. We’re delighted to hear that you found the process straightforward, especially with the ability to enter all information directly into the form without needing to upload additional documents. Providing clear explanations and guidance is something we prioritize to help avoid any confusion during the application.

We’re also pleased that the system was able to quickly highlight the incorrect phone number and allow you to correct it before submission. Ensuring accuracy while keeping the process simple and efficient is always our goal. It’s great to know your approval arrived promptly, and we truly appreciate your support.

Kind Regards,
ESTA Portal Support

Noté 5 sur 5 étoiles

Great support at every stage

I really appreciated that after I filled out the form, my case was reviewed by a real operator. He wrote to me in the chat and clarified one point regarding my second last name in the passport, even though I hadn't noticed any ambiguity myself. Thanks to this, I avoided a mistake that could have led to a denial. The entire correspondence took less than ten minutes, after which the application went for final submission. I saw the result within five hours, completely satisfied.

12 avril 2026
Avis spontané
Logo de ESTA PORTAL

Réponse de ESTA PORTAL

Dear Nathan,

Thank you for your detailed feedback. We’re delighted to hear that the additional review by our team helped clarify an important detail in your application. Ensuring accuracy is a key part of our service, and having a real operator review and communicate directly with customers is something we take great pride in.

We’re also pleased that the issue was resolved quickly and that your application proceeded smoothly to submission. It’s great to know that your approval arrived within a few hours and that you were fully satisfied with the experience. We truly appreciate your trust and your kind words.

Kind Regards,
ESTA Portal Support

Noté 5 sur 5 étoiles

Clear instructions at every step

I compared this service with other similar websites and chose it because of the detailed explanations. Each form field came with a short text explaining exactly what to enter. After completing the application, I was asked to review all the data once more, and only then was it submitted. I received approval within about five hours. Customer support responded to my test request in twenty minutes, which shows they are responsive. There were no hidden fields or optional questions that could cause confusion. I am satisfied with the result and believe my time and money were well spent.

5 avril 2026
Avis spontané
Logo de ESTA PORTAL

Réponse de ESTA PORTAL

Dear Alex,

Thank you for your detailed and thoughtful review!

We’re glad you chose our service after comparing different options, and it’s great to hear that our clear explanations and step-by-step guidance made the process easier for you. Providing helpful instructions for every field and giving you the chance to review your information before submission are important parts of ensuring accuracy and peace of mind.

It’s also wonderful to know that you experienced quick approval and found our customer support responsive and reliable. We always aim to be transparent and user-friendly, so your feedback about the clarity and simplicity means a lot to us.

We truly appreciate your trust and are happy to hear that you found value in our service!

Kind regards,
ESTA Portal Support

L’expérience Trustpilot

Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.

Les entreprises peuvent utiliser nos invitations automatiques pour collecter des avis. Ils sont accompagnés du statut « Vérifié » pour indiquer qu'il s'agit d'expériences authentiques.

En savoir plus sur les différents types d'avis.

Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.

En savoir plus sur le parcours des avis sur Trustpilot.

Voici 8 conseils pour écrire des avis de qualité.

La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.

Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.

En savoir plus