Usually, companies and their customer service are flat out awful. But esupply has changed my mind about online shopping. Literally, this isn't a generic, robotic review. I ordered an item, which cam... Voir plus
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Lisez les avis des autres
esupply you deserve bigger recognition in the marketplace. I have never, in many years, received better service. I ordered a Samsung laptop at 4-20pm. The order was acknowledged, packe... Voir plus
Solid. Order keyboard on the internet. It arrives next day. Standard e-commerce and half the price of the HP store. What more could you ask for?
Best price for CPU I was looking for in the UK. Would highly recommend this store for its immaculate customer service and customer focused approach. I was provided a tracking number and recieved my it... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
We're a UK based e-tailer with a tech-focus, specialising in supplying IT hardware and consumer electronics at epic prices! Our extensive knowledge of the IT industry and strong relationships with distributors enables us to slash prices for our customers, whilst holding our own stock ensures speedy delivery. Always at the core of our business philosophy is to provide a hassle-free customer experience. This is why we offer a one-stop shop for electronics and deliver on time, every time. Unlike other e-commerce sites, we welcome the opportunity to engage with our customers and are happy to help with questions about any of the products shown on our sites, without chatbots or pre-written responses.
Coordonnées de contact
84-85 John Wilson Business Park, CT53QT, Whitstable, Royaume-Uni
- 0333 0110551
- customerservice@esupply.co.uk
- esupply.co.uk
4,9
Excellent
424 avis
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Delivered as promised on time
12 avril 2022
Réponse de esupply
Hi Graham,
Thank you for taking the time to write us a review.
On-time delivery is one element which we pride ourselves on and it is always great to hear first hand that we hit the mark!
If you encounter any issues or require any assistance, please don't hesitate to give us a call on 0333 011 0551 or drop me an email personally at jamie@esupply.co.uk and I will do my best to get it resolved.
All the best,
Jamie (esupply Customer Service Team).
Excellent service and rapid nxt day…
Excellent service and rapid nxt day delivery very happy and satisfied thankyou 😀
2 avril 2022
Réponse de esupply
Hi David,
Thank you for taking the time to write us a review.
On-time delivery is one factor which we pride ourselves on and it is always great to hear first hand that we hit the mark!
If you encounter any issues or require any assistance, please don't hesitate to give us a call on 0333 011 0551 or drop me an email personally at jamie@esupply.co.uk and I will do my best to get it resolved.
All the best,
Jamie (esupply Customer Service Team).
Great service
Great prices on items that I was looking to purchase + fast and reliable shipping with DPD. In particular, when I had reached out to customer service with any queries, the service rep Owen was incredibly diligent and answered any queries that I had with speed and politeness. Will definitely shop here again.
1 avril 2022
Avis spontané
Réponse de esupply
Hi Mark,
Thank you for your order with us at esupply. We are glad you are satisfied with the service provided!
If you encounter any issues or require any assistance, please don't hesitate to give us a call on 0333 011 0551 or drop me an email personally at jamie@esupply.co.uk and I will do my best to get it resolved.
All the best,
Jamie (esupply Customer Service Team).
Réponse de esupply
Hi there,
I hope you are well.
Providing customers with a smooth, fast and easy transaction is what we want to run through our DNA here at esupply.
Thank you for taking the time to write this review - it is thoroughly appreciated!
If you encounter any issues or require any assistance, please don't hesitate to give us a call on 0333 011 0551 or drop me an email personally at jamie@esupply.co.uk and I will do my best to get it resolved.
All the best,
Jamie (esupply Customer Service Team).
Réponse de esupply
Hi Martha,
Thank you for taking the time to write this review. Kind words like this motivate us to continue to go that extra mile for all of our customers!
Providing customers with a smooth transaction is what we want to run through our DNA here at esupply.
If you encounter any issues or require any assistance, please don't hesitate to give us a call on 0333 011 0551 or drop me an email personally at jamie@esupply.co.uk and I will do my best to get it resolved.
All the best,
Jamie (esupply Customer Service Team).
Great item and arrived well in time
Great item and arrived well in time. Will use them again
16 mars 2022
Réponse de esupply
Hi Graham,
Thank you for taking the time to write this review - it is greatly appreciated.
If you encounter any issues or require any assistance, please don't hesitate to give us a call on 0333 011 0551 or drop me an email personally at jamie@esupply.co.uk and I will do my best to get it resolved.
We hope to see you again very soon!
Kind regards,
Jamie (esupply Customer Service Team).
Réponse de esupply
Hi there,
Everybody at esupply is extremely over the moon with your review! We love it when customers interact with us and take time out of their days to write us a review. This is why we do it!
If you encounter any issues or require any assistance, please don't hesitate to give us a call on 0333 011 0551 or drop me an email personally at jamie@esupply.co.uk and I will do my best to get it resolved.
Thanks,
Jamie (esupply Customer Service Team).
A Wonderful and speedy service
A Wonderful and speedy service. Had what we needed at the right price. Easy to order and was delivered the next day. Thank you.
10 mars 2022
Réponse de esupply
Hi Steven,
Thank you for your review. I trust you are well today.
We just wanted to take a moment to thank you for your kind words and for taking the time out of your day to write us a review - it is much appreciated! We are glad you are happy with the service provided.
If you encounter any issues or require any assistance, please don't hesitate to give us a call on 0333 011 0551 or drop me an email personally at jamie@esupply.co.uk and I will do my best to get it resolved.
All the best,
Jamie (esupply Customer Service Team).
Réponse de esupply
Hi Rodney,
Thank you for taking the time to write this review - it is greatly appreciated.
If you encounter any issues or require any assistance, please don't hesitate to give us a call on 0333 011 0551 or drop me an email personally at jamie@esupply.co.uk and I will do my best to get it resolved.
We hope to see you again very soon!
Kind regards,
Jamie (esupply Customer Service Team).
Your staff were polite and helpful but…
Your staff were polite and helpful but the product I bought was out of stock.
7 mars 2022
Réponse de esupply
Hi Emma,
Thank you for taking the time to write your review - it is greatly appreciated.
I also wanted to thank you for bringing this to our attention. We are aware of this problem and it is something we are working hard to resolve.
We agree that products which aren't in stock, shouldn't be showing on the website as available to purchase and it looks like we missed the mark slightly with your order which I can only apologise for. Your order has been refunded in full and if you drop me an email (jamie@esupply.co.uk), we will be happy to provide you with a discount code if you are interested in giving us another shot.
If you encounter any issues or require any assistance, please don't hesitate to give us a call on 0333 011 0551 or drop me an email personally at jamie@esupply.co.uk and I will do my best to get it resolved.
We hope to see you again very soon!
Kind regards,
Jamie (esupply Customer Service Team).
Réponse de esupply
Hi Kirsty,
Thank you for taking the time to write this review - it is greatly appreciated. Customers taking the time to write a review like this motivates us to continue to help as best as we possibly can!
If you encounter any issues or require any assistance, please don't hesitate to give us a call on 0333 011 0551 or drop me an email personally at jamie@esupply.co.uk and I will do my best to get it resolved.
We hope to see you again very soon!
All the best,
Jamie (esupply Customer Service Team).
Awaiting outcome
From what I previously stated I do not think that they should allow you to click next day delivery if past the threshold time which I wasn’t aware of. That being said, an employee responded to me off hours to help my situation and came to a solution. I didn’t think they were going to respond because I haven’t trusted this company before, however they definitely put me at ease. I will update when/if the product arrives
5 mars 2022
EXCELLENT SERVICE do not usually do…
EXCELLENT SERVICE do not usually do online shopping so I telephoned first and was expecting only robotic response - but phone was answered no delay and the operator really helpful no pushiness answered all my queries and most of all understood my telephoning rather then emailing (lots of us still prefer the telephone) I emailed my order in it was free delivery and within two days - I had a query with set up and telephoned back - phone no wait or delay and again esupply operator very helpful and knowledgeable - most of all it came across esupply really care about their customers - thanks to OWEN for his great service - certainly will RECOMMEND
13 février 2022
Avis spontané
Great Prices And Service
eSupply had the best price at the time when I was looking for a Samsung Odyssey G55. I had never ordered from them before so was a little tentative.
Now that I have my new monitor right in front of me and its in perfect condition, I will no doubt order from them again.
I had a query which I submitted via their online support about the delivery and to my surprise they replied within the hour.
All round it was a good experience, thank you.
11 février 2022
Delivery came next day
Delivery came next day, very prompt, boxed and packaged well to prevent damage to goods inside.
Only issue is using the Klarna 3 payments. First time i tried it took my money to pending and the page crashed so the order didn't go through, so I am waiting for my money to come back into my account.
4 février 2022
Excellent service
I found a Samsung The Frame TV on esupply website, one that had been returned and saved myself around £200. I didn’t pay for delivery so expected it to take a few days. It arrived the next day. Everything about the experience shopping with them was excellent. Will definitely use again. Highly recommended.
16 janvier 2022
Avis spontané
Ordered Bose bluetooth Quietcomfort…
Ordered Bose bluetooth Quietcomfort earbuds, which arrived the following afternoon.
Thanks to esupply and DPD couriers for such quick and efficient service.
6 janvier 2022
Brilliant Company
Next day delivery at a price lower than all competitors. Cannot recommend highly enough
6 janvier 2022
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