Eternal Wigs  Avis 151

TrustScore 3.5 sur 5

3,3

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Lisez les avis des autres

Noté 5 sur 5 étoiles

I have been very self conscious about my thinning hair, especially as it was front and centre so difficult to hide. From start to finish, the whole experience was exciting and emotional. I am absolute... Voir plus

Noté 1 sur 5 étoiles

The unit I received looks nothing like the photos online and is extremely thin near the crown. It actually looks balding straight out of the box, which is very disappointing.

L'entreprise a répondu

Noté 1 sur 5 étoiles

My order took over a month to arrive even though the website promised fast shipping at checkout. There was absolutely no communication or tracking updates provided during the long wait.

L'entreprise a répondu

Noté 5 sur 5 étoiles

Amazing experience from start to finish! The quality of the human hair wig I purchased is incredible so soft, natural looking, and easy to style. I also visited the salon in Scotland, and the staff we... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Magasin de produits capillaires

Écrit par l'entreprise

Hi Welcome to Eternal Wigs,the home of beautiful yet Affordable wigs that won’t break the bank!


Coordonnées de contact

3,3

Moyen

TrustScore 3.5 sur 5

151 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 84 % de ses avis négatifs

Répond généralement dans un délai de 2 semaines

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Noté 5 sur 5 étoiles

Where magic happens

I have been very self conscious about my thinning hair, especially as it was front and centre so difficult to hide. From start to finish, the whole experience was exciting and emotional. I am absolutely thrilled with the finished result! No more ruined photographs and dashes to a mirror when out to try and hide my bsld spots. Wish I had done it years ago.

10 juin 2026
Avis spontané
Noté 1 sur 5 étoiles

I have emailed customer service…

I have emailed customer service multiple times regarding my missing order but haven't received a single response. They completely ghost you and stop communicating once they take your money.

10 juin 2026
Avis spontané
Logo de Eternal Wigs

Réponse de Eternal Wigs

Hello,
We have thoroughly reviewed our customer records, order history, and previous communications and have been unable to identify the reviewer or verify the experience described.

As we cannot establish any record of this individual having been a customer of our business, we have formally requested that Trustpilot investigate and verify this review in accordance with their guidelines.

We are proud of the service and products we provide and remain available to assist any genuine customer who contacts us directly with verifiable order or appointment details.

Regards
Lilly

Noté 1 sur 5 étoiles

My order took over a month to arrive…

My order took over a month to arrive even though the website promised fast shipping at checkout. There was absolutely no communication or tracking updates provided during the long wait.

10 juin 2026
Avis spontané
Logo de Eternal Wigs

Réponse de Eternal Wigs

Hello,
We have thoroughly reviewed our customer records, order history, and previous communications and have been unable to identify the reviewer or verify the experience described.

As we cannot establish any record of this individual having been a customer of our business, we have formally requested that Trustpilot investigate and verify this review in accordance with their guidelines.

We are proud of the service and products we provide and remain available to assist any genuine customer who contacts us directly with verifiable order or appointment details.

Regards
Lilly

Noté 1 sur 5 étoiles

The unit I received looks nothing like…

The unit I received looks nothing like the photos online and is extremely thin near the crown. It actually looks balding straight out of the box, which is very disappointing.

9 juin 2026
Avis spontané
Logo de Eternal Wigs

Réponse de Eternal Wigs

Hello,
We have thoroughly reviewed our customer records, order history, and previous communications and have been unable to identify the reviewer or verify the experience described.

As we cannot establish any record of this individual having been a customer of our business, we have formally requested that Trustpilot investigate and verify this review in accordance with their guidelines.

We are proud of the service and products we provide and remain available to assist any genuine customer who contacts us directly with verifiable order or appointment details.

Regards
Lilly

Noté 1 sur 5 étoiles

Do not trust these guys they are fraud

Do not trust these guys they are fraud. i didn't get my parcel yet. It has been 2 months now.

9 juin 2026
Avis spontané
Logo de Eternal Wigs

Réponse de Eternal Wigs

Hello,
We have thoroughly reviewed our customer records, order history, and previous communications and have been unable to identify the reviewer or verify the experience described.

As we cannot establish any record of this individual having been a customer of our business, we have formally requested that Trustpilot investigate and verify this review in accordance with their guidelines.

We are proud of the service and products we provide and remain available to assist any genuine customer who contacts us directly with verifiable order or appointment details.

Regards
Lilly

Noté 1 sur 5 étoiles

scammers scammers scammers!!!!!

9 juin 2026
Avis spontané
Logo de Eternal Wigs

Réponse de Eternal Wigs

Hello,
We have thoroughly reviewed our customer records, order history, and previous communications and have been unable to identify the reviewer or verify the experience described.

As we cannot establish any record of this individual having been a customer of our business, we have formally requested that Trustpilot investigate and verify this review in accordance with their guidelines.

We are proud of the service and products we provide and remain available to assist any genuine customer who contacts us directly with verifiable order or appointment details.

Regards
Lilly

Noté 1 sur 5 étoiles

I would not recommend this site to…

I would not recommend this site to anyone. fraud scammers, Only hunger for money.

24 mai 2026
Avis spontané
Logo de Eternal Wigs

Réponse de Eternal Wigs

Hello,
We have thoroughly reviewed our customer records, order history, and previous communications and have been unable to identify the reviewer or verify the experience described.

As we cannot establish any record of this individual having been a customer of our business, we have formally requested that Trustpilot investigate and verify this review in accordance with their guidelines.

We are proud of the service and products we provide and remain available to assist any genuine customer who contacts us directly with verifiable order or appointment details.

Regards
Lilly

Noté 5 sur 5 étoiles

Very professional

Very professional, a lovely friendly experience from start to finish

16 mars 2026
Avis spontané
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Réponse de Eternal Wigs

Thanks for the lovely review Maureen

Noté 5 sur 5 étoiles

I have bought 10 plus wigs from Eternal…

I have bought 10 plus wigs from Eternal Wigs. The quality and service is the best I have experienced! The units themselves are stunning and I will never go anywhere else.

4 mai 2026
Avis spontané
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Réponse de Eternal Wigs

Appreciate your lovely review and for been an amazing customer Arabella.

Noté 5 sur 5 étoiles

Amazing experience from start to…

Amazing experience from start to finish! The quality of the human hair wig I purchased is incredible so soft, natural looking, and easy to style. I also visited the salon in Scotland, and the staff were so welcoming and professional. They took the time to help me find the perfect fit and style. I left feeling confident and looked after. Highly recommend!

27 avril 2026
Avis spontané
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Réponse de Eternal Wigs

Thank you Amanda for the wonderful review.So glad you love your new wig.Thanks for the recommendation

Noté 5 sur 5 étoiles

This company has completely restored my…

This company has completely restored my confidence. The wig looks so natural that no one can tell I’m wearing one! The salon in Scotland is fantastic—professional, clean, and very welcoming. The staff went above and beyond to make sure I was happy. I’m so grateful and would recommend them to anyone.

15 avril 2026
Avis spontané
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Réponse de Eternal Wigs

Thank you Skyler for the review.So glad to hear you had a lovely experience.

Noté 1 sur 5 étoiles

You guys should have to be more…

You guys should have to be more professional and way more polite with your customers. it's so disgusting the way you are handling your customers.

28 avril 2026
Avis spontané
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Réponse de Eternal Wigs

We take feedback about customer service very seriously. However, we are unable to identify any interaction that matches this description.

This review is part of a number of similar reviews posted within a short timeframe, which have been flagged with Trustpilot for verification.

We pride ourselves on treating all customers professionally and respectfully. If you have genuinely interacted with our team, please contact us directly so we can review and address your concerns.

Noté 5 sur 5 étoiles

A huge thanks to Eternal Wigs team for…

A huge thanks to Eternal Wigs team for getting my wig to me in time for my birthday! luckily they had the wig in stock. I sent a few questions about cap size measurements and they were super helpful! The packaging came in a nice silk bag with combs and caps which was a nice added touch!

18 avril 2026
Avis spontané
Noté 5 sur 5 étoiles

Am glad I found this company,Eternal…

Am glad I found this company,Eternal Wigs.have had not so good experiences online with other wig companies.The wigs look beautiful and natural and smells lovely too.I managed to trim the lace myself which am not very good at but they offered to cut it for me the next time I order.Over all excellent experience!

19 avril 2026
Avis spontané
Noté 5 sur 5 étoiles

cancer recovery wig..

Made very welcome, required a wig following cancer treatment. Very helpful in discussing requirements, I supplied photos of my previous hair style. The wig supplied took this into account, the actual wig it's self fitted well and was as expected. Some styling had to be done to my requirements. Nothing was too much trouble. I am happy with the final result.

16 janvier 2026
Avis spontané
Noté 5 sur 5 étoiles

Great quality and service! Def recommmend!

My experience with Eternal Wigs has been excellent. Having lost all my hair due to chemotherapy I needed a wig. When I went to Eternal Wigs Funmi was fab at discussing all the options. She was very friendly, approachable and professional too. She made me feel comfortable and helped so much with my wig, which I love. I’ve just been back in for my free wash, dry and style that you get when purchasing a wig. There are so many options, and Funmi will go out her way to make sure you feel good and get what’s best for you. I have also contacted Eternal Wigs in between and all my questions and concerns have been answered. Lovely service, good quality wigs, I’d def recommend 😊.

20 février 2026
Avis spontané
Noté 5 sur 5 étoiles

Fantastic Company

I have purchased a few wigs from Eternal Wigs now and each and every time my experience has been fantastic.
Most recently Katie was amazing, she was patient, kind and very helpful.
She answered my many questions, she also advised me on the best aftercare products.
I am honestly so very grateful for people like Katie and companies like Eternal Wigs.

17 octobre 2025
Avis spontané
Noté 5 sur 5 étoiles

I had my wig consultation appointment…

I had my wig consultation appointment yesterday and I just want to say how kind, patient, and supportive the whole experience was. I felt quite nervous going in, but I was immediately put at ease by Funmi who helped me find the perfect wig. I’m so grateful for the care, empathy, and professionalism shown during what can be a very emotional process. I would highly recommend this service to anyone.
Thank you, Emma

5 février 2026
Avis spontané
Noté 5 sur 5 étoiles

I recently ordered a wig from Eternal…

I recently ordered a wig from Eternal Wigs and I’m really happy with the customer service from Funmi. She listened to what I wanted and ordered a wig that suited my preferences. When I went to collect the wig she talked me through how to best maintain it. Overall, I would definitely recommend Eternal Wigs.

26 janvier 2026
Avis spontané

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