Outstanding Customer Service
I grabbed the 10k white gold ring during what i thought was a solid 10% promotional window. Naturally, less than 24 hours later, the site updated to a 25% off flash sale. I shot a quick email over to their help desk, half-expecting a bureaucratic runaround about purchase windows. Instead, a representative gave back the 15% price difference to my visa within 45 minutes, zero friction whatsoever.







