L'Étoile d.St.Honoré Avis 

46
•
TrustScore 4.5 sur 5

4,5

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Such a lovely vintage store with a beautiful selection of luxury bags. The staff was super friendly and helpful. Very good energy from them and the store has a nice atmosphere. Definitely worth a visi... Voir plus

Noté 5 sur 5 étoiles

I’m visiting Amsterdam on vacation and came across L’Étoile while exploring the city. Such a lovely store! They have a beautiful selection of vintage designer pieces, and the staff were incredibly fri... Voir plus

Noté 5 sur 5 étoiles

Very knowledgeable staff! And a very kind and knowledgeable owner. They have a large selection of beautiful vintage bags in pristine condition. I’ve shopped at their Amsterdam and Maastricht store,... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Very nice shop as a lover of designer bags. They have a beautiful collection. The staff is very friendly and pleasant in dealing with a lot of knowledge and passion for the products. Definitely recomm... Voir plus

4,5

Excellent

TrustScore 4.5 sur 5

46 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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A répondu à 100 % de ses avis négatifs

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4,5

Tous les avis

(46)

30 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

Great experience!

Great experience!

13 mai 2026
Avis spontané
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Réponse de L'Étoile d.St.Honoré

Thank you for your review! We truly appreciate your feedback and hope to welcome you again soon. With love, team Etoile.

Noté 5 sur 5 étoiles

Amazing store!!

1 mai 2026
Avis spontané
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Réponse de L'Étoile d.St.Honoré

Thank you for your review! We truly appreciate your feedback and hope to welcome you again soon. With love, team Etoile.

Noté 5 sur 5 étoiles

My experience

Hi! I want to congratulate the staff. Always very helpful and welcoming! Wish them the best.

12 mai 2026
Avis spontané
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Réponse de L'Étoile d.St.Honoré

Thank you for your review! We truly appreciate your feedback and hope to welcome you again soon. With love, team Etoile.

Noté 5 sur 5 étoiles

Best vintage shop in town

Best vintage shop in town! With 2 locations it's always a treasure hunt what you may find.

25 avril 2026
Avis spontané
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Réponse de L'Étoile d.St.Honoré

Hi Meggie,
Thank you so much for your lovely review! We would love to see you again. Team Étoile

Noté 5 sur 5 étoiles

Best place to buy and re sell vintage…

Best place to buy and re sell vintage luxury! Great service also for authentication. I have bought and sold many bags. Highly recommend!

25 mars 2026
Avis spontané
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Réponse de L'Étoile d.St.Honoré

Hi! Thank you for your kind review! We hope to see you again. Team Étoile

Noté 5 sur 5 étoiles

Fijne winkel, goede service

Mijn Gucci bamboe rugzak voldeed helemaal aan de beschrijving. Ben er erg blij mee. Top service.

7 mars 2026
Avis spontané
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Réponse de L'Étoile d.St.Honoré

Thank you so much for your kind review! We hope to see you again soon!
With Love,
Team Etoile

Noté 1 sur 5 étoiles

40% margin, zero professionalism. Wasted two weeks on a non-answer.

Reached out online to inquire about the sale of several vintage bags in great condition. The communication experience was poor from the start: responses came in English despite me writing in Dutch, with a condescending tone. After they said they would reach out, I heard nothing. I had to follow up myself after a week, and only after I explicitly expressed my frustration with how I was being treated did I finally get a response: a flat "we're not interested."

For a consignment shop charging sellers a 40% margin, the bare minimum is professional, timely communication. What I experienced was the opposite. Would not recommend selling here.

24 mars 2026
Avis spontané
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Réponse de L'Étoile d.St.Honoré

Dear Mexx,

Thank you for your feedback. We’re sorry to hear that your experience did not meet your expectations.

We would like to clarify that we always do our utmost to assist everyone as quickly and as thoroughly as possible. We receive a high volume of inquiries from people looking to sell their bags, and each submission requires careful review. This includes assessing the condition, authenticity, and overall suitability, often in consultation with our expert team.

Because of this process, some time may pass before we are able to respond with a final decision. This is necessary to ensure that we provide accurate and fair feedback to everyone.

We appreciate your patience and understanding, and we wish you all the best moving forward.

Kind regards,
Team Etoile Luxury Vintage

Noté 5 sur 5 étoiles

Best place toppers buy ..high…

Best place toppers buy ..high standaards and beautiful products. I LOVE MY NEW BAG

4 mars 2026
Avis spontané
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Réponse de L'Étoile d.St.Honoré

Dear Rachel! Thank you for your kind review, we are glad to know you are happy about your purchase! We hope to see you again. Team Étoile

Noté 1 sur 5 étoiles

Etoile reageert nauwelijks op online berichten

Etoile reageert nauwelijks op online berichten. Ik heb ze inmiddels 4 berichten gestuurd, over allemaal hetzelfde en op 1 (de 2e hebben ze gereageerd), verder tot op heden nog niet. Probeer nu in totaal al 3 wk contact op te nemen over het verkopen van een tas via hen.

En dit is de 2e ervaring die ik met ze heb op deze manier.

Maar eens kijken of ze hier vlotter zijn...
Reactie na reactie van Etoile hier. En zoals ik al had gedacht, reageren ze hier wel meteen en op mijn mails heb ik nog steeds geen reactie gehad. Uiteraard heb ik het juiste mailadres gebruikt, ze hebben immers 1x wel gereageerd en daar heb ik een reply op gedaan...

2e reactie op Etoile: ik heb jullie vandaag alwéér gemaild op het juiste mailadres, maar nog steeds geen reactie...

Review blijft dus staan, nog steeds geen reactie op mijn mails gehad tot op heden...

20 janvier 2026
Avis spontané
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Réponse de L'Étoile d.St.Honoré

Goedemorgen K.

Wat vervelend dat u het zo ervaart. Onze excuses hiervoor. Wij doen ons best om op alles te reageren. Omdat wij geen naam van u hebben, kunnen we u ook niet opzoeken. Ook weten we niet of u contact opgenomen heeft via de mail of Whatsapp. We vragen ons af of u wel het juiste mailadres/Whatsapp nummer heeft. Hierbij de juiste: etoileluxuryvintage@gmail.com en
+31 6 23470525.

Wij zouden het enorm waarderen als u contact opneemt via het juiste mailadres/telefoonnummer.

We nodigen u uit om op één van deze contact met ons op te nemen.
We helpen u graag verder!

With love,
Étoile Luxury Vintage

Noté 5 sur 5 étoiles

I absolutely love this store 💛

I absolutely love this store 💛! The bags i bought are beautiful, stylish, and amazing . The service is outstanding always friendly, helpful, and personal. Every visit feels special, and every purchase puts a smile on my face. Highly recommended!

9 septembre 2025
Avis spontané
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Réponse de L'Étoile d.St.Honoré

Hi Carmen,
Thank you so much for your lovely review! We would love to see you in our store again!

Noté 1 sur 5 étoiles

Bad quality too expensive

I am not really that happy with purchase.
They sold me a chanel flapbag, that they clearly had painted on it as the paint wore off just months after and it was definitely sold overly expensive. You find cheaper bags online. Then they refused to resell the bag they sold me so that just tells everything about their services.

28 août 2025
Avis spontané
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Réponse de L'Étoile d.St.Honoré

Good morning,

We understand your concerns and truly regret if there has been any miscommunication. As we mentioned, we would be happy to consider taking the bag in the near future, but at the moment we have too many similar models in stock, which makes it less practical right now. That being said, it is a very popular model, and we believe that once we can accept it, it will sell quickly for you.

Regarding your concern about the bag being painted: from the photos you shared with us via WhatsApp, we can confirm that the bag has not been repainted. We apologize if this was not communicated clearly earlier.

Please feel free to reach out to us again so we can clarify everything directly. We truly value our customers and want to make sure we resolve any misunderstandings in the best way possible.

Best regards,

Team L'Étoile

Noté 5 sur 5 étoiles

Vriendelijk personeel in de winkel.

Vriendelijk personeel in de winkel.
Nam alle tijd voor je.
De tassen zijn geweldig.
Kom zeker terug de volgende keer.
Echt een aanrader!

9 août 2025
Avis spontané
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Réponse de L'Étoile d.St.Honoré

Hi Astrid,
Heel erg bedankt voor je review. Hopelijk zien we je snel weer een keer bij ons in de winkel!
Liefs, team Étoile

Noté 5 sur 5 étoiles

Liked it very much

I had experience with purchasing a Chanel Classic Crossbody bag from this vintage on line bag store and it exceeded my expectations!

The online ordering process was smooth and user-friendly. I received the bag very quickly, it was well packed, and in exactly the condition described — absolutely stunning. I also had a couple of questions before purchasing, and the support team on the website responded quickly and helpfully.

This store offers a wide selection of vintage bags, wallets, backpacks, accessories and suitcases — all at very fair prices.
Highly recommend this store to anyone looking for quality vintage pieces and excellent service!

12 juin 2025
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Réponse de L'Étoile d.St.Honoré

Hi,
Thank you for your amazing review! Love to help you the next time you are looking for a vintage piece!
With love, team Étoile

Noté 5 sur 5 étoiles

Wonderful Shopping Experience

I recently purchased a beautiful Gucci Bamboo Backpack online from L’Étoile de Saint Honoré, and I couldn't be happier with my experience. The order was processed and shipped very quickly, and I received the item in perfect condition.

The backpack was exactly as described—authentic, well-preserved, and beautifully packaged. The customer service was excellent as well. The staff was polite, friendly, and responsive throughout the entire process, making the experience smooth and enjoyable.

I truly appreciate the care they put into their products and customer interactions. For anyone looking to buy authentic luxury vintage items, I strongly recommend purchasing from L’Étoile de Saint Honoré. I will definitely be shopping here again!

31 juillet 2025
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Réponse de L'Étoile d.St.Honoré

Hi,
Thank you for your amazing review! We hope you enjoy your Gucci Backpack for years to come!
With love, team Étoile

Noté 5 sur 5 étoiles

Delightful experience

I was absolutely delighted to receive a beautiful Chanel wallet from L’Étoile d.St.Honoré. I had a truly wonderful experience.

It was shipped overseas and arrived safely in its original box, carefully packaged and just as photographed.

As a pre-loved piece, the wallet is in truly lovely condition and came with the original box. It is clear L’Étoile d.St.Honoré puts great care into selecting and verifying the authenticity of every item they offer.

For anyone looking to invest in luxury with confidence, I highly recommend L’Étoile d.St.Honoré.

15 mai 2025
Avis spontané
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Réponse de L'Étoile d.St.Honoré

Hi Jessica! Thank you for your kind review, we truly appreciate it! Team Étoile

Noté 5 sur 5 étoiles

I recently purchased a small LV wallet…

I recently purchased a small LV wallet from this store. L’Étoile de Saint Honoré is a distinguished online retailer specializing in authentic vintage and gently used luxury designer items, including Louis Vuitton and other esteemed brands. With a commitment to quality and authenticity, they have established a reputable presence in the luxury market. Each product undergoes a meticulous authentication process, ensuring customers receive genuine luxury items. Their team of experts, boasting over two decades of experience, examines each item, providing a 100% authenticity guarantee. This dedication to quality has earned them a loyal customer base and now me, a new customer! From what I have seen, they offer a diverse selection of products, from handbags and accessories to jewelry and clothing, featuring brands like Louis Vuitton, Chanel, Dior, Hermès, and Gucci. Their pricing is competitive, reflecting the quality and condition of each item, making luxury fashion more accessible to a broader. The website was user-friendly, allowing me to browse and purchase my item with ease. They offer free worldwide shipping for orders above €500 and a 14-day return period, enhancing the overall shopping experience. Customer support is readily available to address any queries, further solidifying their commitment to customer satisfaction. I also noticed that in addition to their online platform, L’Étoile de Saint Honoré operates luxury vintage stores in the heart of Amsterdam and Maastricht. These physical locations provide customers with the opportunity to experience products firsthand, further establishing trust and credibility. This company stands out as a reliable and esteemed retailer in the luxury vintage market. Their unwavering commitment to authenticity, quality, and customer satisfaction makes them a preferred choice for those seeking luxury designer items at accessible prices.

8 mars 2025
Avis spontané
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Réponse de L'Étoile d.St.Honoré

Hi Taylor! Thank you so much for taking the time to leave such a positive review. We are happy to know you've enjoyed the experience and hope to see you again. Team Étoile

Noté 1 sur 5 étoiles

Komen afspraken niet na

Afspraak gemaakt, moeite gedaan om te komen met een gebroken arm dat is nog niet gemakkelijk, is de winkel dicht. Enige nummer online is van de boutiek in amsterdam. De afspraak niet netjes afgezegt medewerkster was 2 uur ervoor ziek naar huis. Medewerkster aan de telefoon hangt mij op. Belt vervolgens terug om te zeggen dat zij niet heeft opgehangen.
Een zaak die geen afspraken nakomt en niet met een passende oplossing kan komen vertrouw ik niet toe met dure spullen.

Iemand belt mij via een 06 dat ik niet aardig was tegen de medewerkster en ik iets moet van hun. Dat ze mijn tas helemaal niet hoefde en of ik dat normaal vind.
Maar vond het dood normaal dat een afspraak niet wordt nagekomen zoner af te bellen. Zeker geen zaak van zn woord of service gericht

3 février 2025
Avis spontané
Noté 5 sur 5 étoiles

Heel mooie winkel

Heel mooie winkel! En heel erg goed geholpen erg bedankt

20 octobre 2024
Avis spontané
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Réponse de L'Étoile d.St.Honoré

Dear Lotus, thank you for the lovely review. Team Étoile

Noté 1 sur 5 étoiles

Slechte service

Tas gekocht bij de bijenkorf van etoile-luxuryvintage.com. De dames van de bijenkorf niets op aan te merken maar na 3 weken begint de tas te scheuren. Terug naar de winkel gegaan waar ik de tas gekocht heb en toevallig was er een medewerker van de tassen zelf daar. Zij nam ook gelijk contact op met de baas in Amsterdam en enige wat gezegd werd was dat de tas al kapot was. Nou de tas was niet kapot want dat hebben we bij aankoop gecontroleerd. Er was ook totaal niets mogelijk want het enige wat de baas kon zeggen dat was dat het al kapot was. Ook al zijn het vintage tassen waar je genoeg voor betaald, mag je toch verwachten dat de service wat beter was geregeld. Jammer dat de bijenkorf met zo’n zaak in zee is gegaan om tassen te verkopen.

28 septembre 2024
Avis spontané

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